Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Dublin hotels
fr £33per room
Castle HotelExcellent, 88%fr £50
Trinity City HotelSuperb, 93%fr £82
North StarExcellent, 85%fr £78
Arlington Temple BarExcellent, 86%fr £54
Paris hotels
fr £44per room
Moulin PlazaVery Good, 80%fr £102
Pavillon ItalieGood, 70%fr £53
Pavillon Louvrefr £101
Pavillon PorteExcellent, 85%fr £56
Edinburgh hotels
fr £36per room
Scotsmanfr £127
Jurys Inn EdinburghExcellent, 88%fr £87
Carlton HotelVery Good, 82%fr £81
Britannia Edinburghfr £93
Barcelona hotels
fr £27per room
Regente HotelExcellent, 86%fr £77
Hotel RondaGood, 77%fr £54
Plaza EuropaSuperb, 93%fr £94
Sagrada FamiliaSuperb, 90%fr £48
Rome hotels
fr £17per room
Forum RomaExceptional, 100%fr £124
H10 Roma Cittafr £60
RaganelliExcellent, 85%fr £70
Villa Morgagni Hotelfr £72

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

review centre - speaking from experience

From 5430 reviews


of users recommend

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Easy, efficient, effective

Booked on line with no problems Excellent follow up... kept me posted with helpful information will use again well worth using

Hotel Direct located exactly what I needed.

Well organised and efficient

Peace of mind with Hotel Direct

I found the Hotel Direct kept in contact with me right up to the day before my arrival to inform me that my booking was confirmed and Hotel Direct had contacted the hotel to double check this on my behalf. Gave us peace of mind

Switched on

Booking process was very easy. They had an offer for a hotel that was 80 Pounds cheaper than any other broker in the market or even booking through the hotel website itself. Will use again

Hotel Direct were excellent

They found us a super hotel with no problems at all


Fantastic service excellent value. We will be using them again and would highly recommend them to anyone

Thoroughly professional

We did not seek out Hotel Direct, but fount it on internet search. How pleased we did - it was a completely enjoyable experience. Everything went to plan, and use of the website was smooth and simple. The communications were all to the point, timely and helpful. We did not feel any hassle or intrusion but were grateful for reminders etc. We will happily use Hotel Direct again

London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £39per person
Wicked- LondonSuperb, 94%Ticket + hotel £59pp
The Lion King- LondonExceptional, 95%Ticket + hotel £75pp
Jersey Boys- LondonExceptional, 96%Ticket + hotel £64pp
The CommitmentsSuperb, 93%Ticket + hotel £40pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £65per room
Oxford St. 4 star+4 star +Excellent, 89%£355 fr £119
Waterloo 4* Deluxe4 star +Exceptional, 96%£372 fr £157
Thistle Holborn4 starSuperb, 94%£295 fr £111
Euston 4*4 starSuperb, 92%£230 fr £99
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £97per room
Oxford St. 4 star+4 star +Excellent, 89%£355 fr £119
4* on Hyde Park4 starVery Good, 81%£341 fr £103
Waterloo 4* Deluxe4 star +Exceptional, 96%£372 fr £157
Euston 4*4 starSuperb, 92%£230 fr £99

Featured hotels in London

Oxford St. 4 star+

Oxford St. 4 star+

fr £119per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 3188 reviews: Excellent, 89%

"Fantastic hotel" (19/10/2014)

One of London`s newest World Class hotels. This 4* luxury hotels nestles above Mayfair and Oxford Street and is very cl More info

Kensington Close

Kensington Close

fr £95per room

Wrights Lane, Kensington, London, W8 5SP

Customer Score, 1205 reviews: Very Good, 82%

"Excellent value" (6/10/2014)

The 4* Kensington Close is just off Kensington High Street offering an unusual combination for central London with its More info

Chelsea Cloisters

Chelsea Cloisters

fr £85per room

Sloane Avenue, Chelsea, London, SW3 3DW

Customer Score, 0 reviews:

Beautifully located in Chelsea, just minutes` walk from the exclusive Kings Road More info

Thistle Holborn

Thistle Holborn

fr £111per room

Bloomsbury Way, Bloomsbury, London, WC1A 2SD

Customer Score, 344 reviews: Superb, 94%

"Great loaction and rooms, very friendly ..." (13/10/2014)

The elegant 4* Kingsley occupies a fantastic central London location in the heart of historic Bloomsbury. More info

H.Inn Hammersmith

H.Inn Hammersmith

fr £87per room

120-124 King Street, Hammersmith, London, W6 0QU

Customer Score, 1331 reviews: Superb, 90%

"Good Location" (20/10/2014)

Located within a short walk of Hammersmith underground station the 3* Holiday Inn Express is an ideal place from which  More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!

In 2014 HotelDirect will be launching Theatre Breaks in Manchester and Edinburgh and we might even get to Broadway.


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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