Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Dublin hotels
fr £38per room
Russell CourtGood, 79%fr £69
Castle HotelExcellent, 88%fr £62
Bewleys BallsbridgeExcellent, 88%fr £69
Academy PlazaSuperb, 92%fr £109
Paris hotels
fr £39per room
Atrium HotelSuperb, 90%fr £85
Villa Saxe EiffelExceptional, 100%fr £139
Inter-Hotel RosnyGood, 74%fr £49
Champerret ElyseesSuperb, 91%fr £69
Edinburgh hotels
fr £36per room
Salisbury GreenSuperb, 91%fr £111
Minto HotelExcellent, 87%fr £75
Fountain Court EQ2Exceptional, 100%fr £126
St ValeryExcellent, 89%fr £48
Barcelona hotels
fr £31per room
Vincci BitExceptional, 95%fr £43
4* with PoolSuperb, 92%fr £56
Hotel SuburSuperb, 90%fr £45
Hotel 4Superb, 92%fr £60
Rome hotels
fr £17per room
H10 Roma Cittafr £65
RaganelliExcellent, 85%fr £62
River PalaceSuperb, 94%fr £209
Accademia Hotelfr £134

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

Google reviews

rating for

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Does what it says on the tin

I found the website very useful and was able to locate the ideal hotel for my trip.

Hotel Direct

I`ve used the website over several years, so obviously I`m satisfied with it. On the occasions I`ve talked to staff over the `phone, I`ve found them polite & very helpful.

Hotel booking

I booked a London hotel through Hotel Direct and the process was quick and smoothly done in about 5 minutes. I also received an extra 10 % discount as I had previously signed up to receive offers. Very happy with the service.

Excellent customer service

Would recommend using this company excellent customer service

Great company

I would definitely recommend this company. Well organised professional , with polite staff. Nothing was too much trouble

Excellent service from Hotel Direct

After looking at a number of hotels on line, I rang Hotel Direct quite late on a Sunday evening. The service I received was friendly and very efficient, and my booking was completed in a matter of minutes. I have used Hotel Direct several times over the years, and will continue to do so in future.

Great value and efficient service throughout.

Easy to book online, hotel and tickets great value, wide choice of hotels in the theatre district.

Hotel Direct do all the hard work.

I had never booked a theatre and hotel package online before and I was desperate for everything to work out well. I am so pleased I chose to book through Hotel Direct, where you have a great choice of hotels and can even choose your theatre seats. A few days before our break I received an email from Hotel Direct re-confirming my booking and I thought that was a really nice touch - very reassuring. I will definitely be booking through Hotel Direct in the future.

Excellent experience from start to finish

Simple process - good deal - very efficient

Kept informed throughout.

No problems at all in dealing with this company. Would do so again.

London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £40per person
WickedSuperb, 94%Ticket + hotel £54pp
Jersey BoysExceptional, 96%Ticket + hotel £64pp
The Lion KingExceptional, 96%Ticket + hotel £87pp
The CommitmentsSuperb, 93%Ticket + hotel £40pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £49per room
Kingsway Hall4 star +Superb, 92%£100 fr £162
Oxford St. 4 star+4 star +Superb, 90%£355 fr £125
Thistle Holborn4 starSuperb, 94%£295 fr £111
Hol Inn Kings Cross4 star +Very Good, 84%£354 fr £84
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £80per room
Oxford St. 4 star+4 star +Superb, 90%£355 fr £125
Waterloo 4* Deluxe4 star +Exceptional, 95%£372 fr £175
Mayfair 4 star +4 star +Superb, 90%£445 fr £229
Theatreland 4*4 star +Superb, 93%£394 fr £138

Featured hotels in London

Kingsway Hall

Kingsway Hall

fr £162per room

66 Great Queen Street, Covent Garden, London, WC2B 5BX

Customer Score, 2107 reviews: Superb, 92%

"First class hotel!, food, cleanliness, c..." (27/5/2015)

Situated just off Drury Lane and 5 minutes walk from fashionable Covent Garden Piazza. More info

Oxford St. 4 star+

Oxford St. 4 star+

fr £125per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 3634 reviews: Superb, 90%

"Really enjoyed our one night stay in thi..." (25/5/2015)

One of London`s newest World Class hotels. This 4* luxury hotels nestles above Mayfair and Oxford Street and is very cl More info

The Continental

The Continental

fr £45per room

29-31 Lampton Road, Hounslow, London, TW3 1JA

Customer Score, 413 reviews: Very Good, 82%

"Excellent facilities brilliant location ..." (20/2/2015)

The 4 star Continental Hotel Hounslow is located just a 10 minute tube ride from Heathrow Terminals 1,2 and 3. More info

Thistle Holborn

Thistle Holborn

fr £111per room

Bloomsbury Way, Bloomsbury, London, WC1A 2SD

Customer Score, 468 reviews: Superb, 94%

"Upgraded and nothing too much triuble" (26/5/2015)

The elegant 4* Kingsley occupies a fantastic central London location in the heart of historic Bloomsbury. More info

The Tower Hotel

The Tower Hotel

fr £132per room

St Katherine`s Way, City of London, London, E1W 1LD

Customer Score, 864 reviews: Superb, 91%

"Tower Hotel" (25/5/2015)

The luxurious 4* Guoman Tower (formerly the Tower Thistle) is a 2 minute walk from Tower Bridge. More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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