Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Dublin hotels
fr £37per room
Cassidys HotelSuperb, 90%fr £42
Russell CourtVery Good, 80%fr £69
North StarExcellent, 85%fr £78
Trinity City HotelSuperb, 93%fr £137
Paris hotels
fr £38per room
Lorette OperaExcellent, 89%fr £86
Paxton Resort SpaExcellent, 87%fr £70
Normandy HotelOkay, 40%fr £83
Villa Royalefr £86
Edinburgh hotels
fr £32per room
Place HotelSuperb, 92%fr £84
Thistle EdinburghExcellent, 87%fr £50
Old WaverleyExcellent, 88%fr £64
Royal Terrace HotelVery Good, 84%fr £108
Barcelona hotels
fr £14per room
Taber HotelExcellent, 86%fr £60
Hotel CaledonianExcellent, 89%fr £38
Auto HogarSuperb, 92%fr £52
Barcelona UniversalSuperb, 93%fr £77
Rome hotels
fr £14per room
Ambra PalaceSuperb, 93%fr £112
H10 Roma Cittafr £43
Villa Morgagni Hotelfr £70
River PalaceSuperb, 94%fr £209

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

review centre - speaking from experience

From 5430 reviews


of users recommend

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Very easy!

Very easy site to use, instant confirmations and no fuss...superb!

Helpful, Informative, Reassuring. Excellent Service!

Fantastic. Real time service online!

Painless and efficient service. Does what it says on the tin!

Excellent website!

Very clear, helpful and informative website. I found the right hotel and the theatre break that I wanted and it was amazing, all the family loved it and we will definitely be booking again. I found it very easy to use and all the information on the hotel was accurate and didn`t disappoint

Faultless, Friendly and available.


Slick Service, I`m very happy!

An easy to use, good value service. I was impressed with the website and the email communications around the service. I was also very impressed with the co-ordination with the theatre and hotel. Our booking was treated with great professionalism - it was really a very slick operation. The show and the hotel also exceeded our expectations, really high quality experience all round!

Excellent in every way

Website very easy to use even for those like me who are not regular computer users. Information provided very clear & understandable. Confirmation of booking was immediate and even emailed me a couple of days before to remind me of my booking. Booked into excellent hotel with absolutely no problems and also collected theatre tickets from box office - all smooth sailing. First time I have used Hotel Direct but they will be my first choice in future & I will definitely recommend them to my friends & colleagues

Fantastic Customer Service!

Due to an unexpected change in circumstances I needed to re arrange a theatre break which included an overnight stay. The customer service I received was exceptional, nothing was too much trouble and I received a speedy response. Would certainly recommend Hotel Direct to anyone.

London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £29per person
Wicked- LondonSuperb, 94%Ticket + hotel £49pp
The Lion KingExceptional, 95%Ticket + hotel £74pp
Jersey BoysExceptional, 96%Ticket + hotel £57pp
The CommitmentsSuperb, 93%Ticket + hotel £40pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £52per room
Thistle Hyde Park4 starExcellent, 88%£274 fr £109
Cumberland4 star +Excellent, 88%£355 fr £141
4* on Hyde Park3 star +Very Good, 80%£341 fr £103
Waterloo 4* Deluxe4 star +Exceptional, 96%£372 fr £157
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £84per room
4* on Hyde Park3 star +Very Good, 80%£341 fr £103
Waterloo 4* Deluxe4 star +Exceptional, 96%£372 fr £157
Marble Arch 4*4 star +Superb, 91%£328 fr £139
Theatreland 4*4 star +Superb, 93%£394 fr £84

Featured hotels in London

Thistle Hyde Park

Thistle Hyde Park

fr £109per room

90-92 Lancaster Gate, Bayswater, London, W2 3NR

Customer Score, 95 reviews: Excellent, 88%

"Free upgrade!" (14/11/2014)

The 4* Thistle Hyde Park is conveniently situated overlooking Hyde Park and Kensington Gardens. More info

Thistle Barbican

Thistle Barbican

fr £78per room

Central Street, City of London, London, EC1V 8DS

Customer Score, 726 reviews: Very Good, 83%

"An enjoyable and relaxing stay. " (23/11/2014)

With its central location and transport connections, the 3* Thistle City Barbican is an ideal base to explore London. More info

Kensington Close

Kensington Close

fr £95per room

Wrights Lane, Kensington, London, W8 5SP

Customer Score, 1221 reviews: Very Good, 82%

"Excellent in every way" (13/11/2014)

The 4* Kensington Close is just off Kensington High Street offering an unusual combination for central London with its More info



fr £141per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 1368 reviews: Excellent, 88%

"friday21st stay" (24/11/2014)

The Cumberland is one of London`s most renowned hotels and is superbly positioned by Marble Arch. More info

4* on Hyde Park

4* on Hyde Park

fr £103per room

Lancaster Gate, Hyde Park, London, W2 3LG

Customer Score, 250 reviews: Very Good, 80%

"Corus Hyde park" (25/11/2014)

Housed in an elegant grade II listed building and centrally positioned overlooking Hyde Park, this Secret Hotel is one More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!

In 2014 HotelDirect will be launching Theatre Breaks in Manchester and Edinburgh and we might even get to Broadway.


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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