Arrival Assurance™ ONLY Hotel Direct double-checks your booking

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all prices

Dublin hotels
fr £37per room
£37 fr £33per room
Harcourt HotelGood, 78%fr £37£37 fr £33
Parliament HotelExcellent, 85%fr £45£45 fr £40
Arlington O`ConnellExcellent, 89%fr £65£65 fr £58
Regency DublinVery Good, 82%fr £58£58 fr £52
Paris hotels
fr £31per room
£31 fr £27per room
Hotel FaubourgGood, 76%fr £31£31 fr £27
Hotel Cordeliafr £79£79 fr £71
Champerret ElyseesSuperb, 91%fr £57£57 fr £51
Median Paris CongresExcellent, 85%fr £40£40 fr £36
Edinburgh hotels
fr £30per room
£30 fr £27per room
Thistle EdinburghExcellent, 87%fr £69£69 fr £62
Place HotelSuperb, 90%fr £72£72 fr £64
Crowne Plaza RoyalExceptional, 100%fr £85£85 fr £76
Old WaverleyExcellent, 88%fr £54£54 fr £48
Barcelona hotels
fr £22per room
£22 fr £19per room
Hotel MarketExcellent, 85%fr £49£49 fr £44
Hotel EspanaExceptional, 95%fr £93£93 fr £83
Hotel BarbaraGood, 79%fr £22£22 fr £19
Hotel Subur MaritimExcellent, 86%fr £45£45 fr £40
Rome hotels
fr £14per room
£14 fr per room
H10 Roma Cittafr £47£47 fr £42
River PalaceSuperb, 94%fr £135£135 fr £121
Accademia Hotelfr £166£166 fr £149
Villa Morgagni Hotelfr £86£86 fr £77

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

Google reviews

rating for

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Efficient Service

Hassle free and professional with pre check-in follow up...

Great Service

Just the job. Quick, efficient, search identified good value for money hotel. Recommended - I`ll use them again.

Efficient and good value offering.

I was a little unsure about booking a Hidden Gem in London and paying upfront before I knew the hotel, but I was not disappointed. The booking process was straightforward and we were pleased with the hotel.

Very Helpful

I had to book an extra night which I was able to do with efficiency.

Great Website

Great service and very handy to use.

Brilliant company.

Brilliant company, excellent deal and Hidden Gem amazing. This was the first time I had used hotel direct so not sure if what they offered stood up to reality so I took a gamble and used one of their Hidden Gem`s and I have to say it did stand up to the statements so I was delighted. That said it wasn`t too much of a gamble as even though it was booked as a deal Hotel Direct actually let you cancel up to 3 days prior with no fee! Win-Win all round.

Fantastic deal

Used Hotel Direct to book my 40th birthday show and hotel. Great deals available and it`s easy to use the website to book, will be booking through them again for sure!

Great value

No way we could book a theatre show and a really lovely hotel for the price we got with Hotel Direct theatre breaks . We decided to stay another night ... And called Hotel Direct , they extended the booking at a better rate than we could find on any sites or with the hotel directly. I would recommend hotels direct and will be booking with them again.


My booking had to be done over the phone as i needed a 2 night stay for my husband and I and a 1 night stay for my sister and mum. We were all seeing the same show and needed to be sat together s couldn`t do this online. Kate was brilliant with advising me on hotels and emailed me across all the necessary details. From this a booking was made and i`m now looking to celebrating my 40th in style!

Absolutley brilliant service and wonderful value.

You after wonder if when you arrive at a hotel the booking will not have been made or when you arrive at the Theatre there are no tickets. Well if you use Hotel Direct you need have one fear! We used them for the first time and their service is very impressive. An email the day before to conformation all the final details and directions. Super four start hotel and front row balcony seats all waiting with our name on. Amazing value too for the package. We are used to cruising with Cunard so our unreserved recommendation of Hotel Direct comes from discerning clients.

London Hotel dealsTheatre BreaksDublin HotelsEdinburgh Hotel deals
London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £45per person
£45 fr £40per person
The Lion KingExceptional, 96%Ticket + hotel fr £65 Ticket + hotel £65 fr £58
WickedSuperb, 94%Ticket + hotel fr £52 Ticket + hotel £52 fr £46
Jersey BoysExceptional, 95%Ticket + hotel fr £49 Ticket + hotel £49 fr £44
Les MiserablesExceptional, 96%Ticket + hotel fr £58 Ticket + hotel £58 fr £52
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £38per room
£38 fr £34per room
St Giles London3 starVery Good, 82%£140 fr £99£99 fr £89
Hol Inn Kings Cross4 star +Very Good, 84%£354 fr £71£71 fr £63
Oxford St. 4 star+4 star +Superb, 90%£355 fr £125£125 fr £112
Z Hotel Piccadilly3 star +Superb, 93%£155 fr £69£69 fr £62
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £46per room
£46 fr £41per room
Oxford St. 4 star+4 star +Superb, 90%£355 fr £125£125 fr £112
Southbank 4*4 starSuperb, 90%£372 fr £125£125 fr £112
Theatreland 4*4 star +Superb, 93%£394 fr £128£128 fr £115
Near Hyde Park3 star +Very Good, 80%£341 fr £93£93 fr £83

Featured hotels in London

St Giles London

St Giles London

fr £99per room
£99 fr £89per room

Bedford Avenue, West End, London, WC1B 3AS

Customer Score, 7296 reviews: Very Good, 82%

"perfect" (10/2/2016)

The St. Giles Hotel is ideally located at the junction of Oxford Street and the Tottenham Court Road. More info

Oxford St. 4 star+

Oxford St. 4 star+

fr £125per room
£125 fr £112per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 4007 reviews: Superb, 90%

"Very comfortable " (7/2/2016)

One of London`s newest World Class hotels. This 4* luxury hotels nestles above Mayfair and Oxford Street and is very cl More info

Hol Inn Kings Cross

Hol Inn Kings Cross

fr £71per room
£71 fr £63per room

1 King`s Cross Road, Kings Cross, London, WC1X 9HX

Customer Score, 2616 reviews: Very Good, 84%

"Wow the shower! " (7/2/2016)

The Holiday Inn Kings Cross hotel offers superb 4 star deluxe facilities close to the West End. London`s Covent Garden More info

Z Hotel Piccadilly

Z Hotel Piccadilly

fr £69per room
£69 fr £62per room

2 Orange Street, Piccadilly, London, WC2H 7DF

Customer Score, 60 reviews: Superb, 93%

"lovely hotel great to have free wine and..." (20/1/2016)

The Z Hotel Piccadilly is a design led conversion of a former office building, situated in one of the most recognised lo More info

Thistle Ken Gardens

Thistle Ken Gardens

fr £99per room
£99 fr £89per room

104 Bayswater Road, Bayswater, London, W2 3HL

Customer Score, 309 reviews: Very Good, 83%

"Excellent customer service and accomodat..." (25/1/2016)

The 4* Thistle Kensington Gardens is a purpose built property overlooking Hyde Park in the Bayswater area of the city. More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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