Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Dublin hotels
fr £37per room
Pembroke TownhouseExcellent, 87%fr £72
Arlington Temple BarExcellent, 86%fr £78
Lucan Spa HotelSuperb, 90%fr £46
LynamsGood, 76%fr £37
Paris hotels
fr £50per room
Eiffel Tower 4*Excellent, 88%fr £140
Paxton Resort SpaExcellent, 87%fr £71
Hotel FaubourgGood, 76%fr £60
MontmartreExcellent, 86%fr £70
Edinburgh hotels
fr £39per room
Thistle EdinburghExcellent, 87%fr £92
Old WaverleyExcellent, 88%fr £119
Radisson EdinburghSuperb, 91%fr £96
Express WaterfrontSuperb, 94%fr £89
Barcelona hotels
fr £41per room
Front Air CongressExcellent, 86%fr £43
4* with PoolSuperb, 92%fr £79
Fira CongressExcellent, 88%fr £53
Ronda LessepsExcellent, 85%fr £46
Rome hotels
fr £22per room
Ambra PalaceSuperb, 93%fr £169
River PalaceSuperb, 94%fr £209
Hotel Delle MuseSuperb, 90%fr £54
Villa Morgagni Hotelfr £148

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

review centre - speaking from experience

From 5430 reviews


of users recommend

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Just super service

Just good customer service, that felt really personal from start to finish even though it was all done through a website - thank you. The re-confirmation just before we set off for the West End of London was very reassuring. Well done.

Very easy professional service

I was very happy with the booking and cannot fault it.

Highly recommend Hotel Direct

Extremely easy booking system, email confirmation immediately. Another reminder email the day before our stay with the hotel address & directions etc. very handy!

I would book with hotel direct again

I would book with hotel direct again and also recommend to friends Hotel direct even emailed me 2 days before departure to wish us a good break

Have it your way!

No messing, no fuss...does what it says on the website. Great little touch is the customer assurance, whereby you get an email the day before confirming all is good with your booking. Nice one. Recommend? You bet!

Hotel Direct makes booking so much easier

I had to contact Hotel Direct while I was in London. My query was dealt with quickly and very efficiently. A very quick and stress less service. I will book through Hotel Direct next time I Visit London.

Excellent organisation, reassurance for customers

First time I have used this company and it won`t be the last. They offer a wide range of hotels with an excellent range of price options. The hotels were all ideally situated for theatreland. I was very impressed with the level of communication from Hotel Direct prior to my weekend. Very reassuring.

Efficient service, clear and concise information, would thoroughly recommend.

I chose this company because the website was the clearest and most user friendly of them all. Great service, lots of information provided. I will be using Hotel Direct again!

London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £40per person
Wicked- LondonSuperb, 94%Ticket + hotel £52pp
Jersey Boys- LondonExceptional, 96%Ticket + hotel £58pp
The CommitmentsSuperb, 94%Ticket + hotel £40pp
The Lion King- LondonExceptional, 95%Ticket + hotel £75pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £58per room
Hol Inn Kings Cross4 star +Very Good, 84%£354 fr £95
Oxford St. 4 star+4 star +Excellent, 89%£355 fr £119
St Giles London3 starVery Good, 81%£140 fr £99
Strand Palace3 starExcellent, 89%£299 fr £121
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £97per room
Oxford St. 4 star+4 star +Excellent, 89%£355 fr £119
4* on Hyde Park4 starVery Good, 81%£341 fr £135
Mayfair 4 star +4 star +Superb, 90%£445 fr £165
Marble Arch 4*4 star +Superb, 91%£328 fr £125

Featured hotels in London

Hol Inn Kings Cross

Hol Inn Kings Cross

fr £95per room

1 King`s Cross Road, Kings Cross, London, WC1X 9HX

Customer Score, 2270 reviews: Very Good, 84%

"Great hotel" (30/8/2014)

The Holiday Inn Kings Cross hotel offers superb 4 star deluxe facilities close to the West End. London`s Covent Garden More info

Oxford St. 4 star+

Oxford St. 4 star+

fr £119per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 2951 reviews: Excellent, 89%

"We had a wonderful stay, great location,..." (31/8/2014)

One of London`s newest World Class hotels. This 4* luxury hotels nestles above Mayfair and Oxford Street and is very cl More info

H.Inn Hammersmith

H.Inn Hammersmith

fr £87per room

120-124 King Street, Hammersmith, London, W6 0QU

Customer Score, 1306 reviews: Superb, 90%

"Friendly staff, Good location" (26/8/2014)

Located within a short walk of Hammersmith underground station the 3* Holiday Inn Express is an ideal place from which  More info

St Giles London

St Giles London

fr £99per room

Bedford Avenue, West End, London, WC1B 3AS

Customer Score, 6512 reviews: Very Good, 81%

"value for money" (31/8/2014)

The St. Giles Hotel is ideally located at the junction of Oxford Street and the Tottenham Court Road. More info

Thistle Hyde Park

Thistle Hyde Park

fr £131per room

90-92 Lancaster Gate, Bayswater, London, W2 3NR

Customer Score, 82 reviews: Excellent, 89%

"Very good value but the bedroom was too ..." (17/1/2014)

The 4* Thistle Hyde Park is conveniently situated overlooking Hyde Park and Kensington Gardens. More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!

In 2014 HotelDirect will be launching Theatre Breaks in Manchester and Edinburgh and we might even get to Broadway.


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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