Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Your Hotel Direct credit to spend now!

Dublin hotels
fr £43per room
Royal Hotel BrayVery Good, 82%fr £50
MespilSuperb, 91%fr £80
Castle HotelExcellent, 89%fr £65
Hotel St GeorgeSuperb, 90%fr £80
Paris hotels
fr £43per room
Inter-Hotel RosnyGood, 74%fr £51
Normandy HotelOkay, 67%fr £93
1K ParisExceptional, 100%fr £140
Maison FLfr £101
Edinburgh hotels
fr £43per room
Hol Inn EdinburghVery Good, 81%fr £58
Thistle EdinburghExcellent, 87%fr £75
Salisbury GreenSuperb, 91%fr £111
Old WaverleyExcellent, 88%fr £74
Barcelona hotels
fr £22per room
Frontair CongressExcellent, 86%fr £49
4* with PoolSuperb, 92%fr £135
Eurohotel Gran ViaVery Good, 82%fr £42
BCN EventsSuperb, 90%fr £44
Rome hotels
fr £14per room
Forum RomaExceptional, 95%fr £107
H10 Roma Cittafr £91
Accademia Hotelfr £166
RaganelliExcellent, 85%fr £62

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

Google reviews

rating for

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?


Easy booking, great stay, lovely hotel. Fast and friendly. Thank you

Good service

The staff of Hotel Direct were most helpful. All the people I spoke to were pleasant and patient and very ....human! Big thank you to them all!

Excellent booking process

Efficient booking process. Good communication. Hotel and services was exactly as advertised.

Terrific experience

I had made a mistake when I booked my Hotel on line but with their patience and dedicated help they saved the day. I could not believe such customer service still exists today.

Found us an excellent hotel

Booking was easy and the hotel was really good . Will use this booking service again as it was so easy.

As efficient as ever

Used Hotel Direct on quite a few occasions now and never been disappointed. Good, easy to use website. Review and grading of hotels always found to be truthful. Very helpful when contacted by phone. Confirmation of bookings is quick and accurate. Can`t think of any reason not to use them.

Excellent site

Very good layout on site, easy to use, I booked the hotel/show package, excellent deal, i shall use again...

Good choice of hotels

Hotels direct had a good choice of hotels for all budgets. I booked a theatre break and this proved to be really good value in comparison to booking it all separate.

Great Service

We had a very enjoyable weekend away in London, hotel and show package was exactly want we wanted at an affordable price!

1st class service

I recently received an excellent birthday gift of West End Show plus Hotel but the date clashed with another not to be missed night out. I contacted Hotel Direct who worked hard to change the reservation to a more suitable and agreed date. They did not have to do this but did so and left me feeling like I was their best customer. Not only did the switch cost me nothing, I got a better hotel location for which I offered to pay, but Hotel Direct discounted the rate and refunded the difference to the person who paid for the present. I will use Hotel Direct again.

London hotelsLondon theatre breaksDublin hotelsLondon Rugby Guide
London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £50per person
WickedSuperb, 94%Ticket + hotel £57pp
Jersey BoysExceptional, 96%Ticket + hotel £69pp
The Lion KingExceptional, 96%Ticket + hotel £94pp
Thriller LiveSuperb, 92%Ticket + hotel £72pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £67per room
Oxford St. 4 star+4 star +Superb, 90%£355 fr £150
Byron Hotel3 starExcellent, 88%£185 fr £97
Thistle Euston4 starExcellent, 87%£230 fr £106
Near Hyde Park3 star +Very Good, 80%£341 fr £137
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £99per room
Oxford St. 4 star+4 star +Superb, 90%£355 fr £150
Near Hyde Park3 star +Very Good, 80%£341 fr £137
Regents Park 4 Star4 star +Excellent, 86%£372 fr £197
Waterloo 4* Deluxe4 star +Exceptional, 95%£372 fr £175

Featured hotels in London

Oxford St. 4 star+

Oxford St. 4 star+

fr £150per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 3813 reviews: Superb, 90%

"Very nice" (4/10/2015)

One of London`s newest World Class hotels. This 4* luxury hotels nestles above Mayfair and Oxford Street and is very cl More info

Byron Hotel

Byron Hotel

fr £97per room

36/38 Queensborough Terrace, Bayswater, London, W2 3SH

Customer Score, 52 reviews: Excellent, 88%

"Very comfortable room and generous conti..." (4/10/2015)

Situated in Bayswater the 3* Byron Hotel is just a 5 minute walk from Hyde Park putting guests in an excellent location  More info

Thistle Euston

Thistle Euston

fr £106per room

Cardington Street, Euston/ Kings X, London, NW1 2LP

Customer Score, 779 reviews: Excellent, 87%

"Would def stay there again " (4/10/2015)

The Thistle Euston is located a mere two minute walk north of Euston Station. East access to the West End. More info

St Giles London

St Giles London

fr £103per room

Bedford Avenue, West End, London, WC1B 3AS

Customer Score, 7107 reviews: Very Good, 82%

"Excellent hotel,my second stay here,it`s..." (4/10/2015)

The St. Giles Hotel is ideally located at the junction of Oxford Street and the Tottenham Court Road. More info

Hol Inn Kings Cross

Hol Inn Kings Cross

fr £67per room

1 King`s Cross Road, Kings Cross, London, WC1X 9HX

Customer Score, 2559 reviews: Very Good, 84%

"shame how deal did not inclould breakfas..." (13/9/2015)

The Holiday Inn Kings Cross hotel offers superb 4 star deluxe facilities close to the West End. London`s Covent Garden More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

Checking live availability

You're searching with the No1 reviewed hotel company on Google!

Dear . Fantastic news! You have a credit of to spend against your next hotel booking. Hotel Direct has awarded this money back to you in thanks for your regular custom. We hope that you have an opportunity to enjoy this personal money-off offer very soon. T&Cs apply.