Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Your Hotel Direct credit to spend now!

Dublin hotels
fr £37per room
Stephens Green HotelSuperb, 92%fr £90
Grafton CapitalExcellent, 85%fr £37
Cassidys HotelSuperb, 90%fr £42
Castle HotelExcellent, 89%fr £48
Paris hotels
fr £31per room
Pavillon PorteExcellent, 88%fr £78
Hotel Cordeliafr £72
Villa Pantheonfr £91
Inter Hotel LecourbeExcellent, 85%fr £101
Edinburgh hotels
fr £30per room
Minto HotelExcellent, 86%fr £45
Britannia EdinburghOkay, 60%fr £81
The Ben DoranVery Good, 82%fr £44
Hol Inn EdinburghExcellent, 85%fr £37
Barcelona hotels
fr £13per room
4* with PoolSuperb, 92%fr £98
Hotel America BCNExceptional, 95%fr £98
Axel Hotel BarcelonaExceptional, 100%fr £37
H10 Art GalleryExceptional, 100%fr £56
Rome hotels
fr £15per room
H10 Roma Cittafr £49
Accademia Hotelfr £166
RaganelliExcellent, 85%fr £41
Hotel Delle MuseExcellent, 89%fr £35

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

Google reviews

rating for

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Excellent service

So happy I booked with hotel direct, they confirmed all my bookings and made it really easy and stress free. Will use them again.

Excellent , Very Helpful

Very helpful. Had an excellent weekend. Recommended.


First time we have used Hotel Direct but it won`t be the last. Not only were they the cheapest but were also very straightforward to deal with. Very pleased with our hotel and the service from Hotel Direct. Would highly recommend.

Efficient service

Very efficient service.

Excellent experience.

A very good and efficient experience. They even send an Email, 2 days before our trip to say that they had been in contact with our hotel to confirm that everything was ok. Would definitely recommend them.


All superb... no problems and all sorted quickly and very easy.

Les Miserables trip

Easy to use website with some great recommendations. Great trip to London with no hiccups or problems. Will use Hotel Direct again. Just did!! booked another trip to London in February 2016.

Excellent Package

Ideal pairing of Hotel and Theatre (within 100yds). Absolutely no problems with the booking at the hotel meant quick check-in and check-out. Called into the theatre and the tickets were ready to be picked up. Can`t fault anything.

Theatre break

Excellent theatre break and weekend, easy to book and contact with company was very efficient. Will definitely recommend this site to friends and family! Great.

Theatre deal November

Four of us went on this theatre hotel break. Absolutely fantastic, we stayed in Kingsway Hotel went to see Warhorse which was just around the corner. No problems with hotel booking in, Tickets were ready for us at theatre. This is our second Hotel Direct booking and we plan to go again next year. Could not fault it. Thanks

London Christmas Hotel dealsChristmas Theatre BreaksChristmas in Dublin HotelsChristmas Gift Vouchers
London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £34per person
WickedSuperb, 94%Ticket + hotel £47pp
The Lion KingExceptional, 96%Ticket + hotel £77pp
Jersey BoysExceptional, 96%Ticket + hotel £57pp
Les MiserablesExceptional, 96%Ticket + hotel £57pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £43per room
Bayswater Inn3 starGood, 71%£127 fr £58
Kingsway Hall4 star +Superb, 92%£100 fr £162
Cumberland4 star +Excellent, 88%£355 fr £145
Z Hotel Victoria3 star +Excellent, 87%£155 fr £69
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £70per room
Near Hyde Park3 star +Very Good, 80%£341 fr £93
Oxford St. 4 star+4 star +Superb, 90%£355 fr £135
Waterloo 4* Deluxe4 star +Superb, 94%£372 fr £155
Victoria 4 * Deluxe4 star +Superb, 94%£372 fr £155

Featured hotels in London

Bayswater Inn

Bayswater Inn

fr £58per room

8 - 16 Princes Square, Bayswater, London, W2 4NT

Customer Score, 269 reviews: Good, 71%

"hotel great" (15/6/2015)

The 3* Bayswater Inn is situated in a quiet residential square over looking the peaceful Princess Square Garden.  More info

Raglan Hotel

Raglan Hotel

fr £57per room

8-12 Queens Avenue, North London, London, N10 3NR

Customer Score, 17 reviews: Good, 76%

"Excellent" (21/3/2015)

The Raglan Hotel is located in Muswell Hill, a fashionable district of North London that offers all the benefits of a ci More info



fr £145per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 1407 reviews: Excellent, 88%

"The amazing Cumberland Hotel" (13/7/2015)

The Cumberland is one of London`s most renowned hotels and is superbly positioned by Marble Arch. More info

Kingsway Hall

Kingsway Hall

fr £162per room

66 Great Queen Street, Covent Garden, London, WC2B 5BX

Customer Score, 2502 reviews: Superb, 92%

"Stunning Service" (25/11/2015)

Situated just off Drury Lane and 5 minutes walk from fashionable Covent Garden Piazza. More info

The Continental

The Continental

fr £51per room

29-31 Lampton Road, Hounslow, London, TW3 1JA

Customer Score, 443 reviews: Very Good, 81%

"Lovely experience, very pleasant staff" (14/9/2015)

The 4 star Continental Hotel Hounslow is located just a 10 minute tube ride from Heathrow Terminals 1,2 and 3. More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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