Arrival Assurance™ ONLY Hotel Direct double-checks your booking

Dublin hotels
fr £30per room
Cassidys HotelSuperb, 90%fr £43
Maldron Pearse StSuperb, 90%fr £85
Jurys Custom HouseSuperb, 94%fr £84
Russell CourtVery Good, 80%fr £69
Paris hotels
fr £38per room
Hotel FaubourgGood, 76%fr £39
MontmartreExcellent, 86%fr £58
Atrium HotelSuperb, 92%fr £82
Auteuil EiffelExcellent, 85%fr £85
Edinburgh hotels
fr £34per room
Thistle EdinburghExcellent, 87%fr £55
St ValerySuperb, 92%fr £48
Minto HotelExcellent, 87%fr £44
Jurys Inn EdinburghExcellent, 88%fr £79
Barcelona hotels
fr £14per room
Fira CongressExcellent, 88%fr £45
Hotel CaledonianExcellent, 89%fr £36
Taber HotelExcellent, 86%fr £60
BCN EventsSuperb, 92%fr £39
Rome hotels
fr £14per room
Ambra PalaceSuperb, 93%fr £110
Accademia Hotelfr £235
Hotel Delle MuseSuperb, 90%fr £42
Forum RomaExceptional, 100%fr £100

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

review centre - speaking from experience

From 5430 reviews


of users recommend

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?


Extraordinarily helpful, when an extra hotel room and theatre booking needed 3 weeks after an initial booking.

Totally brilliant

I genuinely don`t review anything, but I had an exceptional service and felt I had to say something! It was a complex booking, and Rebecca, the sales rep, was more than helpful and tried several options to get the best deal. Couldn`t be happier.

Very Efficient and Straight Forward

Very easy to find a hotel and make a booking on line. Straight forward booking process and good on-line follow up from Hotel Direct to confirm booking. Good prices too!?

very efficient service

Good efficient service kept up to date with helpful emails , before break.

Very helpful and friendly staff.


Good hotels, good price, simple and efficient service - very easy to use

Recently used the site and booked one of the hidden gems. Hotel more than lived up to expectations, ideal location, quality hotel no hassle.

Great trouble free experience

I used hotel direct for the first time for a London weekend away. It was very easy and good value for money. I especially liked the confirmation notice just before departure

Great offers Great hotels


London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £29per person
Wicked- LondonSuperb, 94%Ticket + hotel £56pp
Jersey BoysExceptional, 96%Ticket + hotel £57pp
The Lion KingExceptional, 95%Ticket + hotel £97pp
The CommitmentsSuperb, 93%Ticket + hotel £40pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £42per room
Kingsway Hall4 star +Superb, 91%£100 fr £130
Bayswater Inn3 starGood, 70%£127 fr £75
Strand Palace4 starExcellent, 89%£299 fr £92
Waterloo 4* Deluxe4 star +Exceptional, 96%£372 fr £127
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £79per room
Waterloo 4* Deluxe4 star +Exceptional, 96%£372 fr £127
Westminster Bridge4 star +Exceptional, 100%£372 fr £130
Marble Arch 4*4 star +Superb, 91%£328 fr £129
Theatreland 4*4 star +Superb, 93%£394 fr £111

Featured hotels in London

Kingsway Hall

Kingsway Hall

fr £130per room

66 Great Queen Street, Covent Garden, London, WC2B 5BX

Customer Score, 1756 reviews: Superb, 91%

"Wonderful wonderful greeting. Lovely hap..." (17/12/2014)

Situated just off Drury Lane and 5 minutes walk from fashionable Covent Garden Piazza. More info

Bayswater Inn

Bayswater Inn

fr £75per room

8 - 16 Princes Square, Bayswater, London, W2 4NT

Customer Score, 193 reviews: Good, 70%

"The hotel was excellant with friendly & ..." (14/10/2014)

The 3* Bayswater Inn is situated in a quiet residential square over looking the peaceful Princess Square Garden.  More info

Kensington Close

Kensington Close

fr £99per room

Wrights Lane, Kensington, London, W8 5SP

Customer Score, 1238 reviews: Very Good, 82%

"Great hotel great location" (9/12/2014)

The 4* Kensington Close is just off Kensington High Street offering an unusual combination for central London with its More info

Strand Palace

Strand Palace

fr £92per room

372 The Strand, West End, London, WC2R 0JJ

Customer Score, 956 reviews: Excellent, 89%

"clean, great value for money, friendly s..." (18/12/2014)

This well known 4 star hotel enjoys one of the finest locations in the capital - London`s famed Theatreland  More info

Waterloo 4* Deluxe

Waterloo 4* Deluxe

fr £127per room

1 Addington Street, Waterloo, London, SE1 7RY

Customer Score, 155 reviews: Exceptional, 96%

"fantastic hotel convenient location, exc..." (15/12/2014)

This stunning 4* deluxe Hidden Gem is situated overlooking the London Eye and the Houses of Parliament  More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!

In 2014 HotelDirect will be launching Theatre Breaks in Manchester and Edinburgh and we might even get to Broadway.


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Where's The Party At This New Year's Eve?

If you are wondering which UK city to spend your NYE then look no further. We have created the ultimate New Year's Eve city guide. We compare the price of a hotel room, how many pubs there are per square mile, the average Taxi fare, the average cost of a pint and the average cost of club entry. We have also included our top three tips for London, Birmingham, Belfast, Dublin, Edinburgh, Leeds, Manchester and Cardiff. Click here to find out which city tops our NYE celebrations.

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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