Arrival Assurance™ ONLY Hotel Direct double-checks your booking

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Dublin hotels
fr £43per room
Castle HotelExcellent, 88%fr £64
Clarion LiffeyExcellent, 89%fr £77
Castleknock HotelExcellent, 87%fr £98
Lucan Spa HotelExcellent, 88%fr £43
Paris hotels
fr £35per room
Champerret ElyseesSuperb, 91%fr £61
Inter-Hotel RosnyGood, 74%fr £51
Qualys-Hotel GolfGood, 75%fr £53
Pavillon PorteExcellent, 88%fr £41
Edinburgh hotels
fr £48per room
Edinburgh WaterfrontExceptional, 95%fr £92
Carlton HotelVery Good, 82%fr £130
Old WaverleyExcellent, 88%fr £119
Thistle EdinburghExcellent, 87%fr £92
Barcelona hotels
fr £35per room
Hotel CaledonianExcellent, 89%fr £59
BCN EventsSuperb, 92%fr £61
H10 Itacafr £58
Vincci BitExceptional, 95%fr £51
Rome hotels
fr £17per room
Forum RomaExceptional, 95%fr £107
H10 Roma Cittafr £80
Accademia Hotelfr £74
RaganelliExcellent, 85%fr £35

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

Google reviews

rating for

9.6 out of 10

2175 Trustpilot review(s)


What are customers saying about Hotel Direct?

Great website and service

A helpful lady straight away who was able to deal with my query quickly and efficiently. Recommended

Hassle free

Hotel was exactly as described, easy to book without any problems. Will definitely use Hotel Direct again!

Was more than satisfied

Excellent service great hotel choice and will definitely recommend this site to others .

Fab Service

We booked our hotel through Hotel Direct and we were looking for a family friendly hotel and thats exactly what we got. Hotel Direct recommended the Clarion in Dublin and it was fab. Thank you for a great service.

Very good

Contacted this booking company by phone .Fairly speedy response. Spoke with a very professional, patient man who gave me a good competitive rate and suggested alternatives. Relayed my requests fully. Hotel was very good. No hitches at all.

Brilliant service

Easy to use website, straightforward booking system. We had a slight problem and had to ring customer services to stop a payment and change to a different day, they were brilliant and changed it with ease and no fuss. Thank you

Theatre and hotel break

Just returned from a two day break at Kingsway Hall Hotel, Covent Garden, London. Hotel Direct organised everything brilliantly and I had full confidence in the hotel I had picked before I got there. Great location, great value for money, very friendly staff .....would use hotel direct again without hesitation. Thank you.

Overall experience

I would book again with hotel direct as the overall experience I could nt have wished for anything better the great service excellent hotel and fantastic show well worth the money I shall definitely use hotel direct in the future for my short breaks away Thank you

So easy to book, so easy to enjoy!

So easy to book at relatively short notice. Great combination of excellent show and excellent nearby Hotel. Perfect break, no hassle, even directions for the 7 minute walk between the two. Very enjoyable. Thank you


I booked a London break through hotel direct which included my theatre tickets and hotel stay. Very easy booking process, clear prices. Will definitely use again.

London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £41per person
WickedSuperb, 94%Ticket + hotel £48pp
Jersey BoysExceptional, 96%Ticket + hotel £58pp
The Lion KingExceptional, 96%Ticket + hotel £74pp
The CommitmentsSuperb, 93%Ticket + hotel £44pp
Central London hotels

Central London hotels

Make the most of every minute with a city centre hotel

fr £46per room
Oxford St. 4 star+4 star +Superb, 90%£355 fr £125
The Grosvenor4 starExcellent, 85%£322 fr £122
Kingsway Hall4 star +Superb, 92%£100 fr £150
Marriott RegentsPark4 starExcellent, 89%£311 fr £151
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £80per room
Oxford St. 4 star+4 star +Superb, 90%£355 fr £125
Waterloo 4* Deluxe4 star +Exceptional, 95%£372 fr £175
Victoria 4 * Deluxe4 star +Superb, 94%£372 fr £169
Theatreland 4*4 star +Superb, 93%£394 fr £128

Featured hotels in London

Oxford St. 4 star+

Oxford St. 4 star+

fr £125per room

Great Cumberland Place, Marble Arch, London, W1H 7DL

Customer Score, 3779 reviews: Superb, 90%

"One of the hidden gems in London." (26/8/2015)

One of London`s newest World Class hotels. This 4* luxury hotels nestles above Mayfair and Oxford Street and is very cl More info

The Grosvenor

The Grosvenor

fr £122per room

101 Buckingham Palace Road, Victoria, London, SW1W 0SJ

Customer Score, 1318 reviews: Excellent, 85%

"Beautiful stay" (23/8/2015)

The 4* Grosvenor Hotel is housed in grand Victorian building which just received a multi million pound refurbishment. More info

Kingsway Hall

Kingsway Hall

fr £150per room

66 Great Queen Street, Covent Garden, London, WC2B 5BX

Customer Score, 2325 reviews: Superb, 92%

"Fantastic " (27/8/2015)

Situated just off Drury Lane and 5 minutes walk from fashionable Covent Garden Piazza. More info

Brunel Hotel

Brunel Hotel

fr £52per room

79-81 Gloucester Terrace, Bayswater, London, W2 3HB

Customer Score, 14 reviews: Good, 75%

Located in the Bayswater area the Brunel Hotel is within a 5 minute walk of Paddington Station and London`s famous Hyde  More info

Marriott RegentsPark

Marriott RegentsPark

fr £151per room

128 King Henry`s Road, Regents Park, London, NW3 3ST

Customer Score, 27 reviews: Excellent, 89%

"Very helpful" (25/7/2015)

Situated less than 15 minutes` walk from Regent`s Park, this hotel is ideally located for those guests wishing to... More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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