Arrival Assurance™ ONLY Hotel Direct double-checks your booking

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all prices

Dublin hotels
fr £59per room
£59 fr £53per room
Grafton CapitalVery Good, 84%fr £84£84 fr £75
Russell CourtGood, 79%fr £69£69 fr £62
Cassidys HotelSuperb, 90%fr £80£80 fr £72
Arlington O`ConnellExcellent, 89%fr £170£170 fr £153
Paris hotels
fr £41per room
£41 fr £36per room
Castille ParisExceptional, 100%fr £358£358 fr £322
Le Chat Noirfr £100£100 fr £90
Hotel FaubourgGood, 76%fr £58£58 fr £52
Marriot AmbassadorExceptional, 100%fr £459£459 fr £413
Edinburgh hotels
fr £40per room
£40 fr £36per room
Hol Inn City WestSuperb, 90%fr £56£56 fr £50
Express EdinburghSuperb, 90%fr £71£71 fr £63
Royal Terrace HotelExcellent, 85%fr £108£108 fr £97
Edinburgh ThistleVery Good, 83%fr £70£70 fr £63
Barcelona hotels
fr £49per room
£49 fr £44per room
Plaza EuropaSuperb, 92%fr £94£94 fr £84
Salles Hotel Pere IVSuperb, 91%fr £94£94 fr £84
Eurohotel Gran ViaVery Good, 82%fr £50£50 fr £45
MontblancSuperb, 91%fr £91£91 fr £81
Rome hotels
fr £16per room
£16 fr per room
Hotel Delle MuseExcellent, 89%fr £59£59 fr £53
River PalaceSuperb, 94%fr £244£244 fr £219
Ambra PalaceSuperb, 93%fr £174£174 fr £156
H10 Roma CittaExceptional, 100%fr £76£76 fr £68

Why book with Hotel Direct?

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.

  • 1/2 Price Deals
  • UK Service Centre
  • VAT inc. No extras
  • Tel free: 0800 633 8000
  • Lines open 7 days/ wk
  • 1000s Guest Reviews
  • Earn Points & Save

Hotel Direct has a 5 star customer rating

Google reviews

rating for

9.6 out of 10

3850 Trustpilot review(s)


What are customers saying about Hotel Direct?

Excellent service

Easiest way to book

Excellent service

From the point of placing our order to arriving and leaving at the hotel everything worked perfectly.

Excellent - simple straightforward

Loved the reminder and the assurance! Never used before but will go to from now on !

Excellent service

The booking process was quick and easy. I had an enquiry about the exact location of the car park and the customer service I received was very good indeed. I will definitely use Hotel Direct again for future hotel bookings.

A great service

Hotel direct is a great service and made it very easy and quick in finding a place to stay for my recent trip away. I shall definitely use it again.

Nice one

Found this website just by browsing and needed a cheap room, well they were brill! Not only because i made a silly mistake while booking online and phoned the company the following day to see if i could sort the mistake out. They were 1st class they cancelled my booking and rebooked the hotel for me no problems at all. Well recommend the company and they saved me a lot of money. Well done.

Excellent value

Group of 4 (2 couples) saw Sunny Afternoon and stayed at Belgrave Hotel near the oval cricket ground. Worked out cheaper than trying to arrange something with hotel and show separately. Whole trip went smoothly, no issues at all. Easy to book and pay.Will use this service again.

Excellent service

This the 2nd time have booked hotel & theatre package with hotel direct, as everything is so efficient. Information is always given very quickly and price is great, hotels stayed in have been lovely. Top marks from us!


The whole booking process from start to finish was exceptional. On the occasion when I rang customer services member of staff was very informative and helpful. Hotel was excellent and show Jersey Boys fantastic , however was a little disappointed on availability of seats offered by website as when we arrived at theatre there were plenty of empty seats. Saying that we shall definitely recommend and use Hotel Direct again.

Quick and easy

It was really easy to find the best hotel and theatre deal, great experience with everything in one place.

Theatre BreaksLondon Hotel dealsDublin Hotels
London theatre breaks

Theatre Breaks

Buy your tickets + hotel together and save!

fr £48per person
£48 fr £43per person
The BodyguardSuperb, 94%Ticket + hotel fr £65 Ticket + hotel £65 fr £58
Motown the MusicalSuperb, 94%Ticket + hotel fr £58 Ticket + hotel £58 fr £52
The Lion KingExceptional, 96%Ticket + hotel fr £87 Ticket + hotel £87 fr £78
WickedSuperb, 94%Ticket + hotel fr £55 Ticket + hotel £55 fr £49
Rail plus London hotel deals

Rail plus London hotel deals

Save £s when you book your rail and hotel together!

fr £23rail plus hotel pp
£23 fr £20rail plus hotel pp
Rathbone Hotel4 star +91% Rail + hotel£94 £67pp£67 £60pp
Radisson Mercer St4 star +100% Rail + hotel£114 £81pp£81 £72pp
Washington Mayfair4 star +86% Rail + hotel£127 £89pp£89 £80pp
Cumberland4 star +88% Rail + hotel£104 £74pp£74 £66pp
London hidden gems

Hidden Gems™

Deals so good, they have to hidden...sshhh!!

fr £69per room
£69 fr £62per room
Ealing 4*4 starExceptional, 97%£200 fr £69£69 fr £62
Upper Bloomsbury 4*4 starExcellent, 87%£429 fr £84£84 fr £75
Oxford St. 4 star+4 star +Superb, 90%£355 fr £155£155 fr £139
Theatreland 4*4 star +Superb, 93%£394 fr £136£136 fr £122

Rail + London hotel special offers

Hol Inn Kings Cross

Hol Inn Kings Cross

hotel night(s) + return rail
fr £56 £35 pp
hotel night(s) + return rail
fr £35 £31 pp

1 King`s Cross Road, Kings Cross, London, WC1X 9HX

Customer Score, 2796 reviews: Excellent, 85%

"Hotel was brilliant and we are coming ba..." (18/9/2016)

The Holiday Inn Kings Cross hotel offers superb 4 star deluxe facilities close to the West End. London`s Covent Garden More info

St Giles London

St Giles London

hotel night(s) + return rail
fr £71 £45 pp
hotel night(s) + return rail
fr £45 £40 pp

Bedford Avenue, West End, London, WC1B 3AS

Customer Score, 7776 reviews: Very Good, 82%

"Super Location" (23/9/2016)

The St. Giles Hotel is ideally located at the junction of Oxford Street and the Tottenham Court Road. More info

Kingsway Hall

Kingsway Hall

hotel night(s) + return rail
fr £111 £75 pp
hotel night(s) + return rail
fr £75 £67 pp

66 Great Queen Street, Covent Garden, London, WC2B 5BX

Customer Score, 2855 reviews: Superb, 92%

"Central London, close to the show." (20/9/2016)

Situated just off Drury Lane and 5 minutes walk from fashionable Covent Garden Piazza. More info

The Tower Hotel

The Tower Hotel

hotel night(s) + return rail
fr £63 £38 pp
hotel night(s) + return rail
fr £38 £34 pp

St Katherine`s Way, City of London, London, E1W 1LD

Customer Score, 1488 reviews: Superb, 92%

"Check in very helpful" (23/9/2016)

The luxurious 4* Guoman Tower (formerly the Tower Thistle) is a 2 minute walk from Tower Bridge. More info

Radisson Grafton

Radisson Grafton

hotel night(s) + return rail
fr £66 £41 pp
hotel night(s) + return rail
fr £41 £36 pp

130 Tottenham Court Road, Bloomsbury, London, W1T 5AY

Customer Score, 33 reviews: Superb, 93%

"Exceptional customer service" (27/8/2016)

Located on Tottenham Court Road in the sophisticated Fitzrovia area of Central London More info

The Hotel Direct difference

If you search and book hotels with Hotel Direct you'll notice 2 big differences. First of all, extraordinary customer service is the engine of our business. It starts with a freephone number, 0800 633 8000. You'll struggle to find a telephone number on some large hotel websites but we proudly advertise ours on every page. And when you call, any day of the week, you'll speak to a person who is properly trained on our destinations and hotels; someone who is friendly and wants to help. What's more, they're all in the UK. When you book we'll send you immediate email confirmation and then, 48 hours before you are due to arrive at the hotel we will personally telephone the hotel and re-check all the details of your reservation. We'll send you a reassuring email and text message to tell you that your reservation has been checked. We'll even tell you who at the hotel checked your booking. We call this customer service Arrival Assurance™ and we don't think you should book a hotel without it! Our customers clearly agree as we have the highest customer rating of any hotel agent on TrustPilot, the Review Centre and Google.

The second Hotel Direct difference is that we are constantly innovating to deliver better prices and value to you. New ways of delivering even lower prices include Hidden Gems™ Theatre Breaks, Dial-a-Deal®, Deals Tonight™ and Hotel Extras™. We've developed all these programs to give you lower hotel prices than you will find anywhere else on the World Wide Web.

Hidden Gems™

Hidden Gems™ are deals so good, they have to be hidden...sshhh! On our website we'll tell you the hotel's location, whether it is 4 star or 5 star, the hotel and room facilities and we'll give you a good idea of the hotel's style and character. But you'll only find out the hotel name the moment you complete the booking.

In return you'll receive a price that is much cheaper than the named hotel price. And we'll provide a full refund if you're not completely dazzled. (T&Cs)

Still need convincing? Here is a typical bit of customer feedback: "Elegant hotel for a fantastic price. I chose a Hidden Gem™ hotel and was a little hesitant about it but hadn't needed to be as we had a most wonderfully elegant hotel in central London for a fantastic price with a really mouth-watering and filling breakfast included. I have already recommended this site to friends for future use and I will definitely use again too." Review Centre 2013

So why not unearth a Hidden Gem™ for your next hotel booking. You won't regret it. It's how top hotels secretly reduce the price!

Theatre Breaks

If you're travelling to London you should consider taking in one of London's top West End shows. London is justly world famous for its thriving theatreland, celebrated writers, directors and actors, the epic productions and the wealth of box-office hits that are created and premiered in London. There are now over 50 shows to choose from and Hotel Direct offers all of them. We'll give you a choice of seats and illustrate where you'll be sitting in the theatre. Once you've selected a show and your seats you can package it up with any of our London hotels and in a few simple steps you've created your own bespoke theatre break. And the really great news is that when you book your hotel and show together, we are able to give you an even bigger discount on the hotel price. So if you're going to take in a show during your London trip, make sure you book a Theatre Break and save!


Another great way to book a hotel at a lower price than you will see advertised anywhere else on the web. Dial-a-Deal® is exclusive to Hotel Direct. When you see a Dial-a-Deal hotel result on our website all you have to do is call us free from UK landlines on 0800 633 8000 or from your mobile or outside the UK on +44 (0)1872 261100. We'll quote you a special price that the hotel will not allow us to advertise. It's another way that hotel's reduce the price secretly and people in the know, get the very best rates.

Deals Tonight™

Sometimes due to a change of plans or circumstance, you expectedly need a room for tonight. The reason could be anything from a last minute impulse to a business meeting that runs on unexpectedly. Deals Tonight™ are last-second deals agreed by us with hotels on the day for tonight or tomorrow night. Deals Tonight™ is the smart way for hotels to ensure that any unreserved rooms do not lie vacant. The great thing for you is that hotels realise that because time is rapidly running out, the deal has to be very good indeed. Look out for the Deals Tonight™ banners on our mobile website;

Hotel Extras™

Our final value adding product helps you make the most of your hotel stay for less than you would otherwise pay. We're working with hotels to offer you the opportunity to pre-book a whole host of extra hotel services; always at a lower price than you would pay at the hotel. So if you fancy a traditional afternoon tea at your choice of luxury hotel or a 3-course dinner in the hotel's award-winning restaurant or a little self-indulgence in the hotel's opulent spa, the chances are we'll offer these optional extras to you at a discount rate within the booking process. Tempted?

Whatever your hotel need, at Hotel Direct we look forward to being of service.

Hotel Direct Reservations. 0800 633 8000.

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