Guest rating:   | 31/10/2010 | | "good location. smart contemporary and very clean" | | | | walls are not well sound proofed. no T&C making facilities in room. Staff helpful. Nice non tourist area.
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| Guest rating: | 23/10/2010 | | "A clean, reasonably priced hotel in a good location with friendly staff" | |
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| Guest rating: | 4/10/2010 | | "Really spotless clean! " | | | | I stayed at Opera Franklin with my friends and a toddler son. My friend chose the hotel, so I did not know much before I went but really like it. It is 10-13 minutes walk from Opera and there are 3 supermarkets around which is handy. They have just done up the whole decoration from scratch or something, so everything is clean and new.
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| Guest rating: | 30/9/2010 | | "Very good hotel" | | | | Very good, friendly, good location, and clean.
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| Guest rating: | 21/9/2010 | | "-" | | | | the hotel franklin is a lovely hotel the staff are freindly and helpful .
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| Guest rating: | 20/9/2010 | | "Good Place" | | | | Hotel was good except on arrival we found refurbishment going on and kept getting woken up by the lorries etc out the front of the hotel in the early hours of the morning, Hotel could of had there address on the room key cards, so you could remember address when away from hotel as we found it difficult to get back to the first night.Otherwise good and may consider using again. Would be nice to have tea and coffee facilities in all rooms not just the suites.
| | | Hotel response from Manager | 30/9/2010 | | Dear Guest,We thank you for your coment.We are actually renovating the last part of the hotel, breakfast room and the lobby in order to improve a better service.We have a very good feedback about the new rooms and hope that we will ahve the pleasure to welcoming you again in our proprety.For all the staff, best regards,Tatiana CVETKOVSKIManager | |
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| Guest rating: | 16/5/2010 | | "Great modern style rooms, great central location, great price" | | | | Rooms were very good, maybe a little small. Cont. Breakfast good. 10 minute walk from Gard De Nord. 10 min walk to lots od shopping and hop on off bus and metro
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| Guest rating: | 7/4/2010 | | "excellent hotel, great location - happy to return again and again!!" | | | | This was my second stay at Opera Franklin and would not consider staying anywhere else in Paris. About a ten minute walk from Gare du Nord and an excellent location close to metro Cadet. Superb breakfast and very helpful staff. Looking forward to another stay next year!
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| Guest rating: | 27/3/2010 | | "Problems with the lift." | | | | The hotel was OK overall. They are renovating the 4th floor, so there were workmen and materials around. There are 8 floors and only 1 lift. We were on the 5th floor, and we needed to use the lift because the stairs were very narrow and winding. This one lift was used by the chambermaids, workmen and other staff as well as guests on all 8 floors.
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| Guest rating: | 22/3/2010 | | "Great location, shame about the paper-thin walls" | | | | Central location and within walking distance of 3 main metro lines.However, don`t expect much privacy in your room as the walls in this hotel are so thin that you can hear everything from the room next door.
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| Guest rating: | 7/3/2010 | | "Not as good as advertised" | |
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| Guest rating: | 21/2/2010 | | "Value for money, very friendly staff, enjoyable stay" | | | | Hotel located close to Cadet metro station therefore access to all sights within a 5 minute walk. Room, although small, very clean with all facilities provided. Staff extremely helpful and polite. Would definitely go back to this hotel and would recommend as value for money. If you are booked into this hotel within the next few weeks please note refurbishment is currently be carried out on the 3rd floor so expect some noise, although it did not bother us as we went to Paris to see the sights not stop in the room!
| | | Hotel response from Manager | 1/3/2010 | | Dear Guest,Thank you for bringing to our attention your positive remarks. Immediately I am writing to thank you for your extremely valuable feedback. I have forwarded these remarks to the team and they appreciate your kind words.You are right regarding the renovation but we have informed all our partners.We look forward to another opportunity to welcome you to the Opera Franklin.Yours Sincerely,Tatiana CvetkovskiGeneral Manager | |
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| Guest rating: | 25/1/2010 | | "-" | | | | It was really good time in really nice hotel. It is worth of its price. Good breakfast also.
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| Guest rating: | 30/11/2009 | | "Good clean well located hotel" | |
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| Guest rating: | 2/11/2009 | | "-" | | | | The staff were lovely, breakfast good. Rooms were a squeeze, nice and clean except for the fact we asked for a non-smoking and the room almost unbearably stank of smoke.
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| Guest rating: | 6/5/2009 | | "Rooms small but clean,staff on desk are very helpful and attentive with very good English" | | | | Rooms were quiet at night and the continental breakfast was very adequate.Hotel is difficult to find without street map, and and would recommend that purchase of metro tickets a must for getting around tourist areas.Would certainlly go back to Opera Franklin.
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| Guest rating: | 11/1/2009 | | "Lovely stay, but tricky parking!" | | | | We had a good stay over the Christmas break. Parking was advertised with this hotel, but in fact this turned out not to be the case. In the end we were able to park in an underground public car park, but without a good map, and lots of cash (Visa/Mastercard etc are not accepted) we would have been in trouble. The room was clean and small, but we didn`t go to Paris to spend lots of time in our room. Beds were very comfortable. We took our own travel kettle and tea, and very pleased we did. Breakfast was quite good, if a little disorganised.Reception staff were very friendly and helpful, particularly with our parking problem!
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| Guest rating: | 18/12/2008 | | "Reception staff courteous and extremely helpful." | |
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| Guest rating: | 11/12/2008 | | "overall amenities and service excellent." | | | | only negative comment would be that breakfast content could be improved
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| Guest rating: | 30/11/2008 | | "Lovely, friendly, helpful staff" | | | | Very comfortable and pleasant. Pity the shower is in a fixed bracket too high for short people.Breakfast mediocre and disorganised, need more staff in the dining room.
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| Guest rating: | 5/11/2008 | | "Affordable in a good location" | |
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| Guest rating: | 30/9/2008 | | "Great value for money" | | | | Chose this hotel for a short break for us to spend time in Paris. Reception were excellent and happy to support my attempts at french. Room was clean on arrival and daily on our return. Breakfast was a little busy with many guests electing to eat around the same time late on which was a little challenging for seating and the waitresses to keep up with. Totally obliging staff. Reasonably good range of buffet on offer - hot and cold with no limits on juice, coffee, croissants etc. Located between 2 easily accessible metro stations and with two OK supermarkets in the immediate vacinity. Reception well stocked with tourist information and happy to give help on getting there. Left luggage well organised and collected after dinner for a late evening flight even though checkout had been at lunch. Delighted to recommend and looking forward to returning.
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| Guest rating: | 16/8/2008 | | "Air conditioning not working" | | | | When we arrived the air conditioning in our room was not working , my husband asked if it would be fixed and was told someone had been in that day and could not fix it , but that they were coming back the following day. It was not operating for the four days that we stayed there . The bedroom was like a sauna making it impossible to sleep. Also I felt that the breakfast room was not big enough for the amount of guests in the hotel. The hotel is very clean and the staff were pleasant and it is in quite a good location to travel around Paris. I personally would not use this hotel again.
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| Guest rating: | 27/7/2008 | | "Excellent value for money" | | | | Interesting building, efficient and pleasant breakfast, and we`d be happy to go back.
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| Guest rating: | 17/7/2008 | | "-" | | | | Everything about the hotel was excellent apart from the breakfast. The first day was O.K. but the following days were poor. Having said that, if we were to come back to France , it would be to the same hotel.
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| Guest rating: | 18/6/2008 | | "excellent location lovely and clean" | |
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| Guest rating: | 18/6/2008 | | "Only issue we experienced was that the hotel had run out of bottled water and soft drinks on arrival" | | | | Generally a comfortable and well presented hotel, centrally located and well priced. We had a good stay!
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| Guest rating: | 10/6/2008 | | "beautiful courtyard" | | | | lovely area, warm welcome, rooms beautifully clean, reception helpful
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| Guest rating: | 7/5/2008 | | "-" | | | | Booked double room but got room with 2 single beds put together. Spoke to manager and due to hotel being full he could only change bed, this was perfect for us, we wnt out for the day came back and beds were pushed together and made as one!Also breakfast on 1st day was good but rest of stay below average.Very little information in the hotel regarding sight seeing and staff were average. We were asked quite a few time if we were Mr & Mrs Lazar we recieved a phone call to our room asking same!!
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| Guest rating: | 6/5/2008 | | "Small Friendly Hotel" | | | | Small friendly hotel.Pleasant helpful staff.As much as you cane eat continental breakfast.Close to 2 metro stations.Location slightly out of the way.Very good value for money.
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| Guest rating: | 27/4/2008 | | "Short Stay-In Paris" | | | | My husband and I have just returned from a week end break , to celebrate his 50th. The hotel is in a great location. We know the rooms are small in Paris but nothing could have prepared us for our room number 5a at the Franklin . It was very very small, no drawers and no window just the full glass door .Breakfast was included however the week end we stayed the hotel was full. We went for breakfast each morning at approx 8.15am and had to queue.Another word of warning we ordered a taxi from the reception and was informed by the receptionist it would be ?32 eouros- not the case when we arrived it was ?55 euros even though the taxi company had an advertisement at the hotel reception which clearly stated ?16 each. Overall I would stya gain at the Franklin but make sure I request a different room. It was good value for money.
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| Guest rating: | 12/4/2008 | | "Good location, v close to metro. Hotel was clean and staff were friendly" | | | | We would happily stay at the Opera Franklin Hotel should we visit Paris again. Walking distance to Montmarte (20 mins ish). The hotel was on a Metro line which made it easy to get to most attractions. The rooms were small but perfectly functional, with in room air conditioning which was great, and french doors onto a juliette balcony. Breakfast was fine and staff were helpful and friendly. There was also a great Italian restaurant just next door.
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| Guest rating: | 8/4/2008 | | "The Hotel was good but parking difficult to offload cases." | | | | The room and public rooms were clean and tidy and well maintained, the onlt problem was offloading the car outside the Hotel, this was impossible on a one way street so we had to carry everything from the car park 500 metres away.
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| Guest rating: | 22/3/2008 | | "-" | | | | Well situated for the main tourist attractions.Comfortable and clean. Courteous friendly and helpful staff.Good value fo money
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| Guest rating: | 15/3/2008 | | "Lovely clean hotel in good location." | | | | Would recommend this hotel, set close to the metro and within walking distance of some sights. Excellent breakfast served until 10.30 and could have in room as option. Staff very friendly and helpful, room cleaned and linen changed regularly. would return and recommend to others.
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| Guest rating: | 12/3/2008 | | "Excellent value for money and within easy acces to all tourist sites" | |
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| Guest rating: | 28/2/2008 | | "Within easy reach of Metro, restaurants and places of interest. Good local bus service." | | | | Very welcoming and helpful staff. Comfortable and clean roomsand good breakfasts
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| Guest rating: | 18/2/2008 | | "Small Room. 004. Friendley and helpful staff. Nice breakfast" | |
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| Guest rating: | 8/2/2008 | | "Everything you need for a short break" | | | | Located very close to Cadet metro station. Nice "village area" of Paris. Staff friendly and helpful. Hotel very clean and rooms comfortable although a little small. Breakfasts good. Only negative about the hotel is that there isn`t much soundproofing between the rooms. I f you have noisey neighbours it may be hard to get to sleep. Thankfully although we could hear our`s having fun they went to sleep just after 11.00.
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| Guest rating: | 21/1/2008 | | "Very clean, comfortable and convenient, although the room was rather small." | |
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