What we do
London theatre breaks
We package every major West End show - long-runners like Wicked, The Lion King, Les Misérables, Mamma Mia! and The Phantom of the Opera, as well as the latest openings across the West End and beyond - like the sensational Abba Voyage - with a nearby hotel of your choice. If you’re planning to travel to London by rail or coach, we can take care of that too, with special discounted prices that are only available through packages. In fact, because of the special rates we’ve negotiated with our suppliers, booking a show, hotel, and travel together through Hotel Direct usually works out cheaper than buying each element separately. Theatre is personal to us. Our advisors are all theatre experts and regular theatregoers themselves - one has even seen Wicked 13 times! This means that if you contact us for advice or to book, you’ll be getting personal recommendations based on years of first-hand experience.
UK rail breaks
Our rail breaks let you travel from any UK mainline station to any UK city, with train fares and accommodation packaged together for a combined saving. Popular destinations include London, Edinburgh, York, Bath, Liverpool, Manchester, Cardiff and the Lake District. You have full control of your dates, your station and your hotel - rather than the fixed departures you get from traditional tour operators.
UK short breaks
UK short breaks are our speciality - generally one to four nights in one of our hand-picked hotels in the UK's top locations: London, Edinburgh, York, Bath, Liverpool, Manchester, Glasgow, Cardiff, the Lake District and beyond. Most customers choose to add rail or theatre tickets to benefit from our package discounts and protections, which usually makes the hotel element cheaper too.
Eurostar city breaks
We package Eurostar tickets from London St Pancras with hotels in Paris, Amsterdam and Brussels. Every hotel is selected for its location and quality, and the whole trip is covered by the same ABTA and UK Package Travel Regulations that cover every Hotel Direct reservation. We can also help you book discounted rail or coach travel from any UK mainland station to St Pancras, so you can start your trip hassle-free.
Why customers book with Hotel Direct
Arrival Assurance - we double-check every booking
Hotel Direct is the only UK online travel agent that personally double-checks every reservation. Forty-eight hours before you arrive, we call the hotel to confirm your booking is in order, then email you our Arrival Assurance confirming everything has been checked. This ensures no nasty surprises at reception.
UK-based support
Many online travel agents bury their phone numbers. Our number is on every page: 0800 633 8000, free to call. Our Expert Advisors are all UK-based, available Monday to Friday, 9am to 5pm. You'll pay the same prices on the phone as online - with the added benefit of speaking to someone who can advise on the best hotels, shows and travel options for your needs.
Better package pricing
We negotiate directly with hotels, theatres and rail operators, and work across multiple suppliers to combine the best rates into a single package price. You pick the hotel, the show and the train - we combine them at an unbeatable package price.
Full ABTA financial protection on every booking
Financial protection is a legal requirement for package holidays. We've extended our ABTA protection to every booking we take, including hotel-only stays. Our packages are also covered by UK Travel Package Regulations, giving you robust protections that aren't available when booking each element separately.
A curated selection of hotels
We don't work with every hotel in every city. We approach each destination individually and choose hotels that cover the best neighbourhoods and different guest needs. We re-check our hotels regularly and stop working with any hotel that drops below our standard. Whatever the star rating, we expect clean, well-maintained rooms, attentive service, and - where it’s offered - a breakfast worth remembering.
Our story
As one of the UK's first online hotel booking specialists, Hotel Direct has been helping people plan the perfect short break since 1997, when booking a trip online was still a novelty.
We've since grown into a specialist in city breaks, theatre breaks, and Eurostar escapes. But the thing that drove us then still drives us now: the belief that a short break should feel effortless to plan and genuinely enriching. That means a carefully chosen selection of hotels and travel partners, a hassle-free booking process, and an expert support team that's invested in your trip going well.
Why customers trust us
4.9 / 5 from over 6,500 reviews on Trustpilot
4.9 / 5 on Google
Nearly 30 years in UK travel
All trips ABTA-protected
Thousands of hotel and theatre reviews written by verified Hotel Direct guests
Talk to us
Call 0800 633 8000 for free, Monday to Friday between 9am and 5pm, or book online. Our UK-based Expert Advisors are always happy to help you build the break you want.
Our address is:
Hotel Direct
Bridge House
St Clement Street
Truro
TR1 1ER
United Kingdom
