Hotel Score:
85% based on 925 reviews
Guest rating:
5/8/2017
"Sheer luxury"
First time in London and this hotel really spoilt our family. Stayed in a junior suite with an extra bed, no hassle, doorman was just the loveliest man made us feel very welcome from arrival to departure. Hotel is gorgeous inside and the rooms were a great size, massive queen size bed! Got room service for dinner prior to our show then breakfast the next day, food lovely and warm. Room service turn down your bed at night and leave a sweet on your pillow. Would definitely recommend this hotel and we will be back next year.
Guest rating:
18/12/2013
"Amazing setting- stunning mix of period architecture with boutique chic"
We had a brilliant stay- from the outside the hotel looks amazing, the entrance is probably one of the grandest I have seen, complete with rearing stone griffins and huge wrought iron archway. With the fairy lights and Christmas decorations it looked like something out of Hogwarts; a really magical first impression. The interior did not disappoint either- the lobby is like being inside an iced cake- with beautiful plasterwork on the ceilings, several mezzanine tiers and sparkly chandeliers to die for.
Our room was ultra modern, super clean and with all mod cons. The bed was massive and we had a view to boot- directly overlooking New Scotland Yard! We walked to St Ermins from Victoria train station and again walked in to Covent Garden once we had checked in- all within easy access. We are definitely staying here again, it`s our new favourite place to crash when in London, but don`t tell anyone- this is London`s best kept secret. Sssh!
Guest rating:
2/11/2013
"-"
every thing as it should be very nice staff ,clean room no could not fault it enjoyed our very short stay will do it again soon .
Guest rating:
14/5/2013
"-"
Hard to criticise, my only comment is if you have a room on the inside of the building the outlook is over the hotels services, air con units generally very messy...hence the rooms are fitted with blinds which obscure the view, thankfully but starve the room of any natural light ..
Guest rating:
10/12/2012
"St Ermins Fantastic hotel"
Every body within the hotel staff we had dealings with we`re fantastic cheery happy helpful what more can you ask for. The surroundings of the hotel are excellent. The location within easy walking distance of Westminster is ideal for seeing London`s main attractions. We have used this hotel before and will again.
Guest rating:
7/12/2012
"-"
Continental Breakfast £19 is too expensive.
Tray EAT or Starbucks next door for about £3.....
Guest rating:
3/12/2012
"Great location, stunning enterance,frienly staff"
The room was comfortable, White Co accessories a lovely toch, a very pleasant stay and would deffinately return and also reccommend
Guest rating:
2/12/2012
"quality hotel"
Excellent quality, very high spec.
staff very friendly and helpful but not intrusive. Beautiful surroundings, it was December so lovely sparkle everywhere. Food in restaurant was good. Rooms very comfortable and spotlessly clean. Plenty of tea coffee etc. First time I`ve come across a coffee perculator and takeaway cups in rooms. Drinks pricey.
We stayed for a theatre break trip and would highly recommend this hotel. Right next to tube station too.
Guest rating:
30/11/2012
"St. Ermins Hotel, Caxton Street, Westminster."
Excellent hotel. Well worth the stay. Room was very good, warm and with all the necessary facilities. Staff were very polite and helpful. Food was excellent. Position of hotel excellent for sight seeing. Everything within walking distance.
Guest rating:
23/11/2012
"-"
I would recommend this hotel to anyone staying in London wanting a cenral location. The hotel was brilliant, the service was fantastic and our room was spotless. Staff came in e veryday to clean the bedroom and replace all dirty towels and linen with fresh ones. Going out of the hotel if you turn left there was Westminster Abbey and if you turn right there was Buckingham Palace. The hotel was in a fantastic location and me and my boyfriend had the best anniversary here i wouold definetly go again. We are now planning to come back in June.