Guest rating:

20/1/2012

"-"

Very helpful and cheerful reception, good food, comfortable room

Guest rating:

9/1/2012

"Organistion was a problem, mixed up keys with room numbers"

The room service food that Mr and Mrs Paley had in room 2143 was inedible.

Guest rating:

30/11/2011

"Pleasant Experience"

I found the staff pleasant and helpful. Hearty breakfast. Would recommend.

Guest rating:

13/11/2011

"-"

Standard of accommodation was fair but was more than compensated for by both the professionalism and helpfulness of the staff.

Guest rating:

1/11/2011

"Met all my needs"

Noisy box in wardrobe found difficult to get to sleep not sure what it was room 2120

Guest rating:

30/10/2011

"-"

Have stayed at this hotel before and would stay here again. Great rooms, great leisure facilities and good service.would recommend this hotel to anyone. Great bus service into city centre or a 20 min walk.

Guest rating:

25/10/2011

"really enjoyed our stay thank you"

Guest rating:

20/10/2011

"Regal Regency"

Wonderful stay at the Regency Airport Hotel Dublin, excellent room, plentiful breakfast, first class spa and friendly staff, what else could a body ask for apart from maybe a few entertainment channels on tv rather than mostly news and sport (for guests wanting to stay in their room), otherwise tremendous!

Guest rating:

17/10/2011

"Great public transport links"

When we arrived at dublin airport we crossed the road to the bus station within 40 minutes of landing we had checked into the regency.We enjoyed our arrival and was made very welcome we got to our room on the first floor it was lovely very spacious.There"s a supermarket next door which sells coisants etc did"nt use any leisure facilities or eat in the hotel it was a ten minute bus ride to dublin city centre I don"t think I will return to dublin but if I do I will stop at the regency.But for less than 50 euro a night great value for money one problem the other guest"s that decide to have a thirty minute chat outside our room at 2-30am so remember when stopping there think about everyone else go straight to bed !!!!!!!!

Guest rating:

16/10/2011

"Old fashioned comfortable Hotel."

Good food excellent and friendly service ideally situated 15 mins by bus from cente of Dublin. This hotel is a great base for your Dublin Stay.

Guest rating:

13/10/2011

"-"

The Regency is ideally located just 10 minutes from the airport, with a bus stop outside the buses run into the city frequently,good sized clean rooms,excellent buffet style breakfast, but the 10 euro carpark charge is a ripoff for guests

Guest rating:

6/10/2011

"-"

Great value for the room, bed was extermly comfortable and the bath was class. Also would recomend coffee and scones in the coffee shop `coffee n co` in the centra next door.

Guest rating:

6/10/2011

"-"

Very helpful gentleman at reception at time of checking in and during our 1 night stay.Room spacious and comfortable.

Guest rating:

29/9/2011

"Clean and pleasant hotel with friendly staff"

only stayed for 2 nights but hotel was in easy reach from the airport and only a short bus ride in to the town. The staff were friendly and helpful and also loved having the use of the leisure centre too. I would definately book to stay here again

Guest rating:

25/9/2011

"Good value for money. Excellent leisure centre."

Guest rating:

27/8/2011

"A comfortable room . Good for a one night stay "

Guest rating:

10/8/2011

"Excellent family accomodation"

Our only issue was finding the property it was not very well sign posted from the main road but once we found it, it was brill! We stayed with our 2 sons one is 8 the other is 15 months the room was an excellent size with plenty of room for the travel cot provided by the hotel. The staff were all lovely and we had a fantastic meal in the hotel restaurant the cost of the hotel was great value for money and we have recommended it to all our friends and family we would definitely stay there again.

Guest rating:

8/8/2011

"I found the staff very helpfull when I had a problem with my booking."

Room very clean and tidy. we had an excellent meal in the restaurant.I rate the hotel very highly.

Guest rating:

6/8/2011

"Super leisure pool complex"

Clean comfortable rooms, friendly staff and super full breakfast. Hope to stay with you next time visiting Dublin!

Guest rating:

31/7/2011

"-"

Hotel was lovely, we got it for a brilliant price with full use of spa facilities. Only thing I wasn`t to happy about was the customer care. We asked for fresh towels and we never got them. We asked for out television to get fixed and no one bothered to come. Our phone never worked and no one got back to us. The shower wasn`t to great either.

Guest rating:

25/7/2011

"-"

Good service, clean room, convenient location.Printer for internet access in Reception was out of order. A note stated that item could be emailed to Reception where it could be printed there.Didn`t know how to save a EI boarding card. Reception busy. Gave up and went to Skylon hotel to print it off there.

Guest rating:

27/6/2011

"ONLY DISAPPOINTMENT WITH NO LIFT TO 5TH FLOOR AS WE ARE RETIRED AND NOT TO GOOD AT THE STAIRS"

OVERALL HOTEL AND STAFF VERY GOOD WILL STAY AGAIN

Guest rating:

27/4/2011

"The rooom was very good ,I have stayed at this hotel alot over the past few years."

The Regency Hotel is very good and the refurbished rooms are excellent, great for kids with the pool etc. I have stayed a few times, when I went down to get a bite to eat all the tables at the bar area where taken , so I went back to my room , you need to be down early.!!! Good hotel, staff friendly,I like it because its at the edge of Dublin and you can get a bus into the centre from the Swords road outside the hotel.

Guest rating:

27/4/2011

"-"

room was small for a family room and the car park charged £10 per overnight stay.......hotel needs a good refurb...dated......no grounds to hotel for kids to play r go for a walk........

Guest rating:

27/4/2011

"Friendly, helpful staff. Good Sunday carvery. "

Guest rating:

26/4/2011

"-"

I have to change the room 3 times. First the shower did`t work. Second the bathroom there was a pool when I fineshed my bath. The third was ok.

Guest rating:

13/4/2011

"clean, basic hotel convenient access to airport and city centre"

Guest rating:

15/2/2011

"Great pool for families"

Good location only 10 mins from city centre by bus practically at door. Pool with a decent side kids area(1.05m deep) and kids bubble pool like a mini jacuzzi. Main pool was 1.5m deep and a good size. Good breakfast. Hotel offered us good value for a family of 4.

Guest rating:

15/2/2011

"great stay"

we had a great stay, really relaxing, nice clean room and found the staff in the bar and housekeeping really helpful. The leisure facilities were fantastic and at no extra charge we made full use. One little gripe about the hotel was when we booked the shuttle bus the day before for the airport with a receptionist, she never passed on the information and booked our space on the bus which could have caused problems if our flight was earlier. This was fixed though by the new receptionist who sorted out a taxi at their expense...so overall, a very nice hotel and a very good atmosphere.

Guest rating:

14/2/2011

"Excellent Room 3108"

We were very pleased with our room, it was clean and tidy, the view of dublin was outstanding from room, would definately stay again and recommend it

Guest rating:

7/2/2011

"A great hotel for visiting the city"

We used the hotel as a base for visiting the city. The hotel is outside the city but easily accessible by several buses. We were very happy with our room and with the service. The gym is well equipped and the pool and leisure facilities were excellent.

Guest rating:

17/1/2011

"Very disappointing"

Both windows in our room had broken latches that prevented the windows being securely locked. We informed reception of this. Also our room had a balcony in front of the windows and we noticed 100`s of cigarette ends on the balcony just outside the windows. The hotel states that it is a fully non smoking hotel and anybody found smoking would be charged to have the room cleaned. It looked disgusting outside our window.

Guest rating:

6/12/2010

"Very enjoyable stay"

A very pleasant stay - but BEWARE - they charge residents rip-off charges for using their car park!

Guest rating:

7/4/2010

"Family of 4 overnight stay"

A bit of a trek to the 5th floor room but otherwise really good value and very helpful, friendly staff, etc.

Guest rating:

12/2/2010

"-"

I was quite disappointed with The Regency Hotel. The room was satisfactory but I found the breakfast to be cold. I was sold a breakfast token despite breakfast being over but was rustled up a meal by 2 very lovely ladies. it was poor value for £10. I also found it verey strange to have to pay for my car parking despite being a guest. I don`t think I would return to the Regency.

Guest rating:

25/1/2010

"The stay was excellent,helpful staff and comfortable rooms,although l some maintenence issues (The c"

Guest rating:

8/12/2009

"Very disappointing"

The room allocated along with being very dated had holes in the walls and the carpet was torn in several places. We were moved but the 2nd room only slept 3 (we had a party of 4). Residents are also charged 10 euro for overnight parking. Would not use again.

Guest rating:

27/11/2009

"The room we were in was jaded but OK for our purpose as we did not spend much time in it. "

The hotel information folder had nothing in it except 3 sheets with the leisure club info in it which was not correct. We were thrown out of the leisure centre at 6pm though the internet states that it was open from 8 - 8 (kids out by 7pm). The hotel information folder stated this info. We were gutted and so was our 4 year old who could not understand why she could not spend longer in the pool. The leisure facilities were high on our list of criteria when we were looking for a hotel in Dublin. Silver fish and red ant sort of thing in the bathroom on the last night - good job we did not find them on night 1! On a positive note, housekeeping have returned my calls about lost property though did not locate it. Location - fine for our needs. Not too sure I would stay again.........

Guest rating:

23/11/2009

"Bedroom lovely-once you work out how the lighting works!"

Reception staff somewhat "cool".Restaurant staff absolutely lovely.Some yoghurts at breakfast out of date!Portions at the dinner extremely generous.Standard of cleanliness in bedroom and bathroom really good

Guest rating:

23/11/2009

"dissapointing and low standard hotel"

Dear Sirs As this stay was a surprise for my daughter I was bitterly dissapointed. The family room consisted of a very small room with only two beds. The room was old and smelly. Even the upgrade had only two beds and the hotel insisted that to have a family room this was the standard with a camp bed as the extra bed. Also the fire alarm went off 2 times during the night. I will never be back and would not reccommend this hotel. I will be writing a letter of complaint re these issues. Also your company failed to tell me what is expected of a famoly room