Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 75 reviews

More reviews >>

Guest rating:

31/7/2011

"Clean and comfortable great location for the West End."

Guest rating:

7/7/2011

"Very good personal service from staff"

Guest rating:

5/7/2011

"OK but . . . "

Points I would make to hotel:Overall: efficient, friendly welcome, and pleasant bedroom with working air con.Areas to improve for Room 305:* there was no bedside reading light - irritating* closed venetian blinds were totally inadequate for light exclusion; please provide decent curtains* shelf or stool in bathroom would be better than floor for sponge bag etc* TV wasn`t working (neither by remote nor manual switch) but not a prob for me as I needed to work

Guest rating:

5/7/2011

"location,location,location"

The hotel is located in a great spot. a few steps from Oxford st. which funnels into lots of practical shopping including grocery stores and pharmacy type stores for everything you left at home. Just around the corner in the other direction is a few square blocks of restaurant/pub types of stops as well as sit down dining in every price range from Pizza,Italian,Asian, and even a good Burrito whose owner is a woman from Texas. The staff was great and exceeded my expectations set 6 years ago on a previous trip. The room was a little bigger than the norm and had everything we needed for a pleasant stay. The lobby connects on one side to a cafe/coffee shop and on the other to a lounge/bar to provide a little shot of whatever you need before heading out. I would definitely stay here again.

Guest rating:

4/6/2011

"Very good"

Great little place, reasonable price for a great location, clean and fresh and very tidy, A1!

Guest rating:

27/4/2011

"excellent"

We loved our stay at the bloomsbury hotel. The room was excellent and so was the service, we even had a complimentary upgrade to a suite which was a big bonus!! Thanks for making our weekend in London even better

Guest rating:

17/11/2010

"friendly staff good facilities"

a very nice stay thanks

Guest rating:

1/11/2010

"Expensive, clean, functional"

Rooms are adequate but small. Service was good. Right in the heart of the City. The hotel was clean and smart looking.

Guest rating:

13/10/2010

"Clean & Tidy"

Nice hotel with very pleasant and helpful staff. Rooms were well equiped, kettle, hair drier, mini bar, CD player, Televison...etc., Nice basic room at a reasonable price. Room a bit small but if you only want a bed then recommended.

Guest rating:

16/9/2010

"Good"

The hotel was clean & modern and the staff were very helpful & friendly, we would return again as the location was excellent.

Guest rating:

15/7/2010

"A Fine Hotel , Except At Breakfast"

Guest rating:

27/6/2010

"quiet, central location, however reported leaking toilet in our ensuite room 116"

The room and hotel was generally speaking very clean and tidy and staff were polite. However, this trip was our wedding anniversary and we were extremely disappointed to discover upon our return after mid-night that we had a leaking toilet in our ensuite. In the morning I reported this to reception who cleared the water spillage and when we left I reported the problem again as I did not want the next occupant to suffer the same problem. The reception staff were again polite and apologetic but made no effort to recompense us for this most unfortunate situation. Can`t say I will be recommending this hotel to any of my friends or family !!!!!

Guest rating:

22/6/2010

"we would have liked two pillows each and two bedside lights"

Guest rating:

19/5/2010

"Very High Standard.Friendly Great Breakfast"

Guest rating:

10/5/2010

"Very comfortable and clean"

We have stayed here before and really like this hotel, it is nicely decorated, very clean and the staff are friendly and helpful. Decent sized bed and we always have a really good nights sleep here.

Guest rating:

5/4/2010

"Great place, friendly service, smart and clean"

Guest rating:

21/3/2010

"Really nice"

We liked the hotel very much, clean,nice atmosphere,well situated, would stay there again when visiting London

Guest rating:

21/3/2010

"staff polite and helpful"

bedroom comfortable and quite clean apart from dog ends on outside window ledge. extra pillows would have been nice. we would come back

Guest rating:

12/3/2010

"Ok thats it"

Hotel ok, rooms not very big, with the main having small bits of plaster falling off and painted over. Plus got charged £2.50 for porridge, didnt have porridge, dont even know why you would have porridge in a hotel room. Hotel said they would re-emburse my bank account but they still havent.

Guest rating:

8/3/2010

"really good hotel, location was spot on, "

hotel was great, staff was all really friendly, especially the bar staff

Guest rating:

4/3/2010

"Excellent location and very friendly and helpful staff."

We really enjoyed our stay and would definitely come again and would recommend to others.

Guest rating:

20/2/2010

"-"

Very helpful staff. Well appointed room (except too hot- and elderly clients would appreciate a handle to assist getting in and out of the bath!). Excellent breakfast

Guest rating:

19/2/2010

"Comfortable room. Breakfast excellent."

Guest rating:

16/2/2010

"Wonderful choice"

We stayed in London to see two shows and this hotel was in walking distance to both theatres, close to Oxford Street for shopping and Covent Garden for restaurants - ideal. Clean, comfortable, high ceiling made room feel large and the staff were efficient and friendly. Will be booking again.

Guest rating:

16/2/2010

"A gem"

Ideally located for the Dominion Theatre, Oxford street and the main attractions, this little hotel is very smart and comfortable. The staff are helpful and friendly. The food at the attached restaurants Mybar and Pinchito Tapas is very good and reasonably priced. Just right for a one-night stopover, you`d need a bit more space for a longer stay - though you could book a suite....

Guest rating:

15/2/2010

"very welcoming and helpful staff. Great location, few minutes walk to the Dominion."

Guest rating:

15/2/2010

"comfortable."

Friendly staff, small comfortable hotel, ideal location for Euston station and West End theatres. We had no need for tube,bus or taxi. Our room was on the small side but had everything we needed.

Guest rating:

15/2/2010

"-"

room was fantastic would def recommend and come back!

Guest rating:

15/2/2010

"Lovely to have a free welcome drink."

The hotel was well placed for museums etc. and the tube station. However, it was expensive and our price didn`t include breakfast. We felt the rooms and facilities were all good and comfortable but the room was a little on the small side.

Guest rating:

15/2/2010

"Hotel of miniture proportions. "

Average hotel with basic amenities. Not very good value for money even at internet discount rates. Double room was tiny and not adequate. Its was not possible to walk both sides of the bed! Good examples of tinyness,being the biscuits, 1/3 of a traditional shortbread biscuit. The hotel has good marketing and good branding style. Good location close to Leister sq.

Guest rating:

15/2/2010

"great modern, chilled, relaxing hotel."

We had a great time at this hotel, very relaxing, clean and modern.Our only complaint would be that the cleaners were so noisy in the morning, and a lot of door slamming. But overall a great stay.

Guest rating:

8/2/2010

"Clean room, comfortable bed and good ambiance - would stay again"

Guest rating:

8/2/2010

"Excellent hotel, pleasant service, delightful bar and lounge, lovely food"

A pleasantly distinctive hotel. Modern decor. The rooms ar very small (well mine was) but clean and quiet. So more a hotel for a stop over if you are in town for the night rather than extended stays. But if you are going out to the theatre - have your pre-show dinner in the hotel bar, you may not find nicer for double the price.

Guest rating:

7/2/2010

"Clean & Modern"

Hotel much better than expected considering its location. Clean and comfortable rooms with some nice extra touches. Lovely toiletries in bathroom. Was also surprised to find a gym and spa (did not realise otherwise would have come prepared). Bar area had a nice chilling out aura and barman friendly. Did not have time to make use of tapas bar next door but there`s always another time. Would go back.

Guest rating:

3/1/2010

"calm, attrictive, efficient and freindly Will recommend to others "

Guest rating:

29/11/2009

"Modern chic hotel"

Nice hotel in a quiet location, close to tottenham court road tube station and the west end. Got a room up grade which was nice. The hotel was small but quiet with a bar and restaurant. Food in the restaurant was excellent. Staff were friendly and helpful. Only disappointment was no cooked breakfast. Would stay here again and recommend to others.

Guest rating:

29/11/2009

"Excellent for comfort, friendly staff and location."

Very pleasant stay, room well equipped and very quiet. Breakfast good. All staff extremely helpful and friendly. Would certainly recommend the hotel and would not hesitate to stay again. Was a little dearer than I had originally intended paying for overnight accommodation - but it was well worth the extra.

Guest rating:

24/11/2009

"Excellent Rooms, Friendly Service, Clean and Most Importantly Comfy Bed"

Loved this hotel and would love to go back, room was nice size and bed was proper double so hubby and I actually managed to sleep soundly, last time we came to London the Hotel was really good but the bed was tiny and we didn`t speep a wink. Very contemporary style room and surroundings, can`t comment on the food as we went out for dinner and breakfast but looking in the room as we left in the morning the food did look lovely, having said that it should be as it cost £18 for full english. Only down side of the weekend was we left after the theatre to go back to our hotel for a drink and there was a private party, wish they had let us know this as we would have changed our plans and stayed near the theatre afterwards for a drink. But otherwise fantastic and highly recommend this hotel.

Guest rating:

23/11/2009

"-"

fantastic location

Guest rating:

3/11/2009

"-"

very nice hotel close to Covent garden, lot of local shops, but hotel in quiet side street, lovely room absolutely spotless and very friendly staff. Would definately book again.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.