Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 25 reviews

Guest rating:

25/7/2011

"staff courteous helpfull absolutely brilliant"

rooms good air con brilliant view fantastic from top floor breakfast gorgeous and no limit to how much to eat top marks

Guest rating:

13/7/2011

"Convenient location just 10 mins walk to Leeds center and nice clean hotel. Great value"

Rooms were very nice and clean with plenty of room. Reception staff were very helpful and friendly. It is just a short 10 mins walk to the center of Leeds with all shops restaurants and bars available or just £3 in a taxi. Breakfast was good - just very busy as many visitors staying. Overall very good value for money.

Guest rating:

13/6/2011

"Very clean and well worth the money"

breakfast was excellent and we would definatly stay again

Guest rating:

28/2/2011

"clean, comfortable, good location"

Guest rating:

24/2/2011

"Brilliant staff"

Guest rating:

12/12/2010

"-"

Clean, spacious and comfortable.

Guest rating:

5/9/2010

"Stayed in room 204. Although room was clean it felt very basic and outdated. "

The room was "tired" and in need of updating. There was a large space at one side of the room that needed some furniture or another bed in. Hanging space was limited. Staff were friendly and although there were no actual issues we decided we wouldn`t stay there again due to the room feeling very basic and not very welcoming. I have stayed at Holiday Inn in Castle Bromwich, Birmingham approx 7 years ago and the room at Leeds appeared to be exactly as I remembered that hotel in Birmingham but obviously after 7 years it needs updating.

Guest rating:

28/4/2010

"Cannot fault it"

Great value - although I have to own the room is a little small for anything other than young children. Good breakfast.

Guest rating:

10/4/2010

"Very friendly staff. Very clean rooms...loved the take away service."

When we visit Leeds again we will definitely stay at the Express Leeds City.

Guest rating:

28/2/2010

"Hotel close to city centre, room clean and tidy. Excellent value for money"

Guest rating:

17/2/2010

"Polite staff. Clean rooms"

Plite staff when we arrived. Clean & pleasant reception area. Clean rooms, well laid out. Good breakfast.

Guest rating:

4/2/2010

"Quick.easy but more expensive than Travelodge!"

Rooms no better than a Travelodge - but more expensive - double bed too small and mattress uncomfortable. But convenient and helpful staff - didn`t like the car parking charges on top of the room rate.

Guest rating:

18/12/2009

"Lovely hotel"

Guest rating:

2/11/2009

"Very good apart from lack of furniture in room "

Guest rating:

3/9/2009

"nice friendly welcome, clean reception. "

Guest rating:

26/5/2009

"-"

Very handy for city centre, good little bar-restaurant ( a snooker club ) about 50 yards up the road ( lovely outdoor deck if weather is good ). TGI Fridays opposite all in all a very good location and excellent hotel.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.