Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 42 reviews

Guest rating:

5/2/2012

"friendly , polite and extremely helpful"

Myself and my friend stayed here for two nights fri-sun , we were greeted by very polite receptionists. We didn`t know how to get around, and get to some tourist areas but with their precise directions we were able to efficiently.I recommend you book a top floor room , that way you can appreciate the view from the whilst having breakfast on the balcony.Only down fall not many restaurants stay open till late in st Augustine , but there are a few café around . Would stay here again but this time in summer.

Guest rating:

31/1/2012

"Excellent Hotel would recommend"

Great Hotel, friendly helpful staff, had no problem what so ever. Would definately return and recommend. Rooms a bit small but very cozy.

Guest rating:

25/10/2011

"-"

Great location, lovely staff and very clean. Would certainly go back again :)

Guest rating:

24/8/2011

"-"

Great value for money & location. Closet metro line 5 mins walk. Friendly staff with local information etc.

Guest rating:

18/8/2011

"Hotel and staff were excellent, we surely will recommend it to our friends."

Guest rating:

17/7/2011

"Pleasant reception staff who spoke good English."

We found the hotel to be in what was more of a business part of Paris. I had not realised it was a `chain` hotel, (Great Western) but the standard was good. Rooms were quite small but comfortable, the bed and pillows were good. The bathroom a little on the small side, but adequate. Lovely Air Con and not noisy at night. A good choice of restaurants nearby. We popped around the corner to a very pleasant sit-in boulangerie every morning for juice, coffee and croissants (for four of us about 24 euros), with kids felt more comfortable and french than the hotel breakfast room. The walk down to the concorde area took approx 25 mins, so pretty central for Lourve, river. We did walk back from the Eiffel Tower along the Champs Elysee which took probably a good hour or so. Taxi back to Gard de Nord cost about 16 Euros.

Guest rating:

13/6/2011

"Good value"

Excellent location and very close to several Metro stations, room was a decent size and well decorated, but let down a little by the bathroom (needed updating). Breakfast was pleasant (continental) and reasonable choice of meats, pastries etc. Staff very helpful and pleasant.We used this as a base to explore the Champs-Elysee area on a recent trip, easy to reach by tube or walking, lovely district with St Augustin church very close.

Guest rating:

23/2/2011

"Great room, brilliant breakfast, wonderful location."

Will definitely stay here again on next trip to Paris. Highly recommend.

Guest rating:

8/2/2011

"Excellent position, great breakfast, good value for money"

Guest rating:

13/12/2010

"-"

Hotel was in a very good location it is central few minutes from metro and only five minutes from main centre plenty of eating within the location of the hotel.Room was very clean and had everything that you would need for your stay staff were very helpful. I would go back to this hotel we had a pleasant stay.

Guest rating:

15/11/2010

"very satisfied!!!"

the staff was excellent! very polite!! clean hotel and service was great!

Guest rating:

31/8/2010

"Booking probelms"

When we arrived at the hotel we were told that there had been problems with the booking system and that there were no rooms available. The hotel provided a taxi to another hotel in the chain about 5 minutes away (which I had specifically chosen for its location). Not a good start to my mother`s 80th birthday celebrations. One of the rooms allocated in the second hotel then had a leak and we awere transferred to another; third time lucky.

Guest rating:

7/7/2010

"-"

My friend and I were only staying for one night, but we found the staff helpful and polite. The room was small but very clean and comfortable. The hotel is situated down a quiet side street, good for Metro and excellent bistro`s. Buffet breakfast good. Would stay again but would hope there was a slightly larger room!

Guest rating:

28/6/2010

"on arrival we were told there was no room available, and were decanted to the Joice Hotel.....This i"

Guest rating:

20/4/2010

"The staff were very friendly and the room was clean and quiet. "

Thank you for making my stay stress free.

Guest rating:

5/3/2010

"great location, neat and tidy hotel - drinks and food exspensive"

Guest rating:

28/2/2010

"-"

A Super hotel. Very clean and central. Staff very helpful. Just one small thing. We English enjoy tea making facilities in our rooms and there were non available to us despite a request but otherwise we loved. Thank you

Guest rating:

29/9/2009

"-"

Good location to all amenities (shops, bars, restaurants, metro and top tourist attractions are all within walking distance). The staff was very welcoming and helpful. The room was clean but small. I would recommend anyone to stay at this hotel.

Guest rating:

31/8/2009

"-"

Great breakfast. Coffee excellent!Rooms alittle small. Abath in room the room would be good.Reception staff professional, however slightly cold!

Guest rating:

17/2/2009

"-"

The hotel is not that close to the Champs Elyesee as advertised - infact a 20min walk to the Arc de Triomphe! It is however a nice small hotel with polite and helpful staff. The rooms are very very small - but fine for 1/2 nights stay - any longer and you might find it a bit too cosy!Overall a nice hotel - don`t rely on the TV though - no english channels except BBC news and CNN.

Guest rating:

9/1/2009

"Friendly reception staff, room clean & tidy. A bit compact but aren` t all Paris budget rooms "

Guest rating:

26/9/2008

"Location;Location:Location!"

Ideal location to visit all the sights in Paris. Rooms small but clean with air conditioning that really works! Staff reasonably helpful. Breakfast @14 euros per person a bit on the pricey side unless included in the room rate. I would use it again.

Guest rating:

17/9/2008

"-"

Hotel was very clean and modern .Our room was very small ,you opened the room door and the corner of the double bed was right there.My friends room was slightly bigger.Breakfast was everything you come to expect ,good choices ,plenty of.Everyone at the hotel was very pleasant and welcoming.Hotel was in a good location ,easy to find and 2 mins walk from metro.

Guest rating:

13/9/2008

"clean convenient location"

Guest rating:

8/9/2008

"Recommended"

Having never been to Paris before,I was a bit apprehensive after reading review after review. however I need not have worried as the hotel was excellent,spotlessly clean,excellent breakfast and very pleasant staff. Only problem was finding the hotel.Never been to a place where the taxi drivers have not got a clue as to destinations in thier own city,but that does not reflect on the hotel which I can fully recommend.

Guest rating:

29/8/2008

"Good location & helpful staff, room was clean & tidy."

Overall experience with this hotel was good with friendly staff, the only gripes we had was the strong smell of cigarette smoke coming from the bathroom (vents?) during the night, presumably other guests smoking in their rooms, also the walls must be very thin as noise from adjoining rooms especially in the early morning was a problem, finally on our last morning there was no breakfast available, we we`re told the staff had not turned in, it was 6.30 am but we had been told it would be available from then...this amounted to 28 euros ! so we had to leave without breakfast.

Guest rating:

27/7/2008

"Small inexpensive hotel, but perfectly formed in a great location."

Had booked a twin room for a friend and me as we were going to see Tom Waits in Paris. On arrival they gave us a room each for no extra money, which was a bonus. The rooms were small but actually rather nice. The bathrooms were very small, and as I am tall I kept banging my head on the ceiling, but I thought iot was well appointed comfortable and very clean. Yes, would stay again!

Guest rating:

27/6/2008

"-"

The hotel forgot to order us a taxi to take us to the Gare du Nord for our return journey home, we made the train with 5 mins to spare!

Guest rating:

3/6/2008

" Don`t miss this one !...It`s a winner."

I think the Saint Augustine has everything you might expect from a good *** star hotel....1.Central location,5 mins from nearest Metro. 2. Friendly reception staff. 3. Modern/ smart interior. 4. Bedroom with O/S first class. 5. Self service breakfast a joy , quality and variety of food and drink ,very good....By Paris standards, good value for money....one tip, if you`re buying mineral water, suggest you go to supermarket ` Monoprix ` ..4 mins from the hotel...Finally , if you have any bad experiences in Paris.... I`m confident it wont be your stay at the Saint Augustine Hotel.... RR. Glasgow.

Guest rating:

1/6/2008

"Pleasantly suprised"

I was very pleasantly suprised by the Hotel St Augustin.The rooms were large and newly decorated in a stylish way,the beds comfortable.The first night was a little noisey,some movement of trollies in hotel at about 4am and the building work outside[which is no fault of hotel].the second night was quiet.The breakfast was a bit of a bun fight,they seemed a bit overburdened,it seemed like everyone came down at the last minute!

Guest rating:

28/5/2008

"room was quite small for price"

Guest rating:

12/5/2008

"great hotel,friendly staff.comfortable rooms"

lovely hotel.good location,lots of nice restaurants cafes nearby.slao tourist bus pick up 5 mins walk

Guest rating:

17/3/2008

"small room"

hotel clean and tidy. Pleasant decor...could have done with a slightly larger room...were on 6th floor and also, would have been great if there had been a hotel bar.Towels smallish and not enough tea bags for a Londoner!

Guest rating:

30/1/2008

"Tasteful decor, friendly staff, good location."

Recently decorated, rooms are small but well designed with flat screen TVs. Friendly staff.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.