Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 138 reviews

More reviews >>

Guest rating:

4/2/2012

"-"

comfy beds,helpful staff,good breakfast all in lovely setting.

Guest rating:

25/1/2012

"-"

â??Allâ?? staff were friendly and professional including the cleaning and bar staff aswell as those carrying out maintenance on site. Not once did anyone pass without a greeting and a smile. The room was of high standard and without fault. Not sure we would have been as happy had we been allocated a room overlooking the carpark but were delighted to be overlooking the river and grounds. A D Carter MBE Jan 2012

Hotel response from Reservation Manager

1/2/2012

Thank you for taking the time to write us a review, we value all comments and I am pleased that you felt welcome throughout your stay. I will ensure the feedback you have given are passed on to the Team. We look forward to welcoming you back to Oakley Court!

Guest rating:

25/1/2012

"This hotel was superb!!"

Fantastic service during my stay all staff were pleasant and helpful.I stayed in a well appointed room with a view and breakfast was piping hot and fresh.hotel was has been well maintained and is now on my return list.

Hotel response from Reservation Manager

1/2/2012

Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team. We look forward to welcoming you back to Oakley Court very soon!

Guest rating:

22/1/2012

"Beautiful setting, very helpful staff, excellent facilities!"

We had a very restful stay at Oaskley Court. The hotel is easy to find and conveniently located close to the M4 and very close to Windsor. The hotel itself is clean, well organised with excelletn facilities. The gym and other leisure facilities were well presented and more than adequate for a weekend stay.The rooms were large and had everything we needed and again very clean. Our only complaint was the rooms were a bit hotLovely food, great service, reasonably priced wine all made for a great stay.Would definitely recommend

Hotel response from Reservation Manager

23/1/2012

Thank you for taking the time to write us a review, we value all feedback and comments and I will ensure they are passed to the Team.We look forward to welcoming you back to Oakley Court!

Guest rating:

5/1/2012

"lovely hotel and setting. comfortable and excellent staff"

overall a good place to stay. generally very helpful but i was deeply disappointed in the lack of flexibility re changing bookings. make sure you really do want to stay there on that night before booking otherwise you may be forced so to do against your new plans

Hotel response from Reservation Manager

11/1/2012

Thank you for your feedback.We do have several rate plans available with the majority of them having flexible policies. However, certain rate plans have early booking discounts which include a non transferable or refundable cancellation policy which is highlighted at the time of booking. We are pleased you enjoyed your stay and the unique location and setting of the Oakley Court Hotel.

Guest rating:

18/12/2011

"Lovely hotel and dinner was very good but the dining room lacks warmth and ambiance."

We had to completely remake our bed as under sheets were not in place at all. Could not open windows as too stiff. When we settled the bill were not even asked if we had a pleasant stay. This was a present to my husband and was not upto expectations.

Guest rating:

5/12/2011

"-"

The building and setting are stunning. The rooms are comfortable & clean. Staff are friendly.The only down side was the steam room was unclean. Also, same as most places, not enough tea bags etc in the room!

Guest rating:

22/11/2011

"-"

Country house was amazing - the view, decor and surroundings. However, amajor let down was the staff. I would have expected paying a high fee yielding a high level of service. I can`t remember a single person working at Oakley court smiling at customers. Secondly,we were made to wait 30 minutes for breakfast. Overall the location is amazing but other factors werenot good

Guest rating:

20/11/2011

"Celebrated our 40th Wedd Ann at Oakley Court with our family. AMAZING!!"

From online booking to Our stay at Oakley Court we had an amazing stay. We were upgraded to a river facing room, and the service and staff outstanding. I must mention Daryl, who on Sat night went to extensive lengths to fulfill a few requests with agenuine smile on his face! He is a valuable asset to your organisation. We will be back with the whole family in the spring. Congrats on a wonderful Hotel. Thankyou. Colleen Howard

Guest rating:

3/11/2011

"Recommend for Legoland"

Lovely area,Lovely hotel and grounds and Leisure Centre lovely.

Guest rating:

25/10/2011

"Great hotel, expensive but worth it for a treat"

Good hotel, great facilities, were good with my small children, However expensive to eat in, we only ate in the bar, the bill was over £30 for 3 people for snacks and drinks... definately London prices.

Guest rating:

19/10/2011

"-"

its was a great start to our holiday .

Guest rating:

19/10/2011

"So far so good!"

Will be back in December to review the hotel in more detail. So far so good, hope my breakfast is good this morning...mice bacon locally sourced, crispy on the edges, fresh cooked sausage ....mmmmm

Guest rating:

17/10/2011

"Lovely Hotel"

I really enjoyed my stay at the hotel. The staff were welcoming and the room was clean with a fantastic view, the grounds were spectacular and I enjoyed a great game of tennis in the sun. If I had one criticism, it would be that the breakfast was a little bit of a let down; in terms of choice. The fruit salad was of poor quality and it would be nice to have fresh orange juice.

Guest rating:

10/10/2011

"clean tidy, good service, and good food"

Guest rating:

12/9/2011

"Nice Facilities"

None

Guest rating:

12/9/2011

"very friendly, helpful staff"

very good level of customer service, nothing to much trouble even at 4.30am. Beautiful setting, facilities all of good standard. As we had an early flight we unfortunately didn`t experience the breakfast or late check out.

Guest rating:

8/9/2011

"Already recommended to friends"

Guest rating:

24/8/2011

"Lovely relaxing stay"

Pool and food was great, excellent service and comfy room. Go for it

Guest rating:

24/8/2011

"Friendly staff, beautiful hotel and relaxing place to stay"

Guest rating:

18/8/2011

"Gorgeous location, fantastic room and pleasant staff!"

Guest rating:

12/8/2011

"we love this hotel, kids love it, service excellent"

Guest rating:

29/7/2011

"Wonderful location,very peacful.Excellent accomodation and leisure facilities."

Guest rating:

26/7/2011

"-"

An excellent location with facilities for families and individual guests. Sometimes overloaded with conference delegates but not to the detriment of occasional visitors. Health club, restaurant and bar staffed by helpful competant people. We would be happy to holiday here again..

Guest rating:

17/7/2011

"Beautiful grounds right on the river, however food and drinks very expensive. "

Guests are a captured market unless prepared to drive to another location for food. Receptionist particularly unhelpful when advice and information requested relating to surrounding attractions and assistance with directons. Recptionist suggested swiping credit card to acess internet to research available local amenities. Not the level of service expected from this standard of hotel.

Guest rating:

6/7/2011

"I was disappointed to see there was only 1 disabled car parking bay I had to carry my case some dist"

Guest rating:

2/7/2011

"wonderful location & service"

Guest rating:

29/6/2011

"sitting by the thames with fantastic views, a real treat"

A super hotel which we visited for the third time, due to its location, and stunning views., the grounds sweeping down to the river bank. The staff are friendly, helpful and fully professional, especially in the resteraunt which provides a healthy option for breakfast. We cycled by the thames watching the boats go by and inspected Dorney lock which is ready for the 2012 olympics and just across the river by footbridge.A pleasant walk into Eton and Windsor, if you are prepared to make a day of it!! thanks, norman and angela

Guest rating:

26/6/2011

"Superb Hotel!"

Absolutely everything was perfect - except for the time we had to spend there i.e. too little!

Guest rating:

19/6/2011

"Clean rooms. Helpful staff."

Guest rating:

16/6/2011

"Cocieerge staff especially Lee were superbly helpful. Environment beautiful and family room fantast "

Guest rating:

16/6/2011

"Breakfast was lukewarm on both days,dinner was excellent.. lovely grounds"

Guest rating:

13/6/2011

"Reception Staff extremely helpful"

We use the hotel 3-4 times a year and our stay is very pleasant. The only thing to add is rooms very hot and the paintwork and windows may need some attention this year

Guest rating:

2/6/2011

"Very Nice Hotel"

Stayed here many times before - Buffet breafast is excellent. Great quiet location next to the river thames and only 4 miles from the centre of Windsor.

Guest rating:

23/5/2011

"Great room and facilities"

We were in Windsor for a wedding so didn`t have any time to enjoy all the facilities on offer at at Oakley Court. However, our room was great and we enjoyed the glamourous setting.

Guest rating:

20/5/2011

"-"

The rooms were to warm. Could not adjust the air conditioning / temperature. One room the control knob was broken, Unable to open all the windows.Rest was v good.

Guest rating:

6/5/2011

"Quality Hotel"

Superb facilities and a great location.

Guest rating:

6/5/2011

"-"

Excellent customer service. I really liked that instead of waiting in a queue to be seated for breakfast you where directed to the lounge for a drink and pastry and the restaurant manager came to for you when your table was ready. Also, I had booked two rooms a double and a twin. The allocated rooms where both twins so I was given an alternative double room. Unfortunately the twin room was far superior (although nothing really wrong with the double) so they immediately reallocated us to the room next to the others and housekeeping changed the twim to a double. Nothing too much trouble from my experience. Good value for money

Guest rating:

2/5/2011

"Great hotel, superb location - total elegance & relaxation"

Guest rating:

1/5/2011

"Excellent service lovely location great breakfast would highly recommend"

Loved every second of staying here - all staff were friendly I was especially impressed and pleased with concierge a very helpful man who helped us with our boat trip up the Thames . Loved the location upon the river and our rooms were everything we needed especially comfortable king size beds

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.