4 star in Theatreland reviews

Guest rating:

17/12/2017

" xxxxx"

The hotel went the extra mile for my parents Golden Wedding anniversary.

Guest rating:

7/12/2017

" xxxxx Hotel"

Marvellous hotel - great location

Guest rating:

17/11/2017

"Noisy vent outside room preventing sleep."

Had to change room for the second night, as my mum did not sleep at all. As this trip was her birthday weekend to celebrate her 82nd birthday this was hardly ideal. On the positive , however we were able to change room for the second night.The hotel was well located for our theatre trip and breakfast was good. I would hesitate to stay here again due to the noise problem.

Guest rating:

9/11/2017

"Pure comfort"

First class comfort. The room is perfect. The hotel screams luxury. 100% recommended.

Guest rating:

25/10/2017

"Close to everything"

Good hotel in middle of everything, breakfast was very good

Guest rating:

22/10/2017

"-"

Cant praise the hotel enough. From entering the hotel was treated like royalty by the staff. nothing was to much trouble for them. The rooms and the hotel were both excellent. Would definetly stay there again.

Guest rating:

20/10/2017

"Very good"

Hotel was very nice the staff and service was excellent the only thing that let it down for me was the night club across the road if I had a room at the back of the hotel would have been better

Guest rating:

18/10/2017

"Great Hotel"

Staff very friendly. Hotel is well located nearTheatres. Food excellent. Would recommend this to anyone.

Guest rating:

9/10/2017

"-"

The xxxxx xxxxx was exactly what we hoped to crown off our theatre weekend. A spot of luxury managed from start to finish by a team of friendly and helpful staff. I would highly recommend it

Guest rating:

12/9/2017

"Excellent"

My father said the hotel was excellent and they even did him a small cake with happy birthday on

Guest rating:

9/9/2017

"Very friendly"

Excellent customer service

Guest rating:

15/8/2017

"Excellent locatikn"

Friendly staff, comfy rooms, excellent location

Guest rating:

11/7/2017

"Handy for theatre land "

Pleasant staff on desk and at breakfast time, rooms spacious and comfy. Bed a little firm for me and toiletries basic but fine for one night. Would stay again.

Guest rating:

13/6/2017

"Very good base for the West End theatres and plenty of restaurants within easy walking distance, "

Guest rating:

21/5/2017

"Small Twin Beds"

`hen we were shown to our room we were surprised to find that the beds were 2`6". when we complained we were shown to a larger room with the same size beds, I complained firstly at reception and then to someone from management who told us no bigger beds existed in the hotel. We have stayed in hotels all over the world and have never been offered such tiny beds. We both had a hard time sleeping and ld never stay in this hotel again and would most certainly never recommend it

Guest rating:

9/5/2017

"Brilliantly situated. Close to covent garden china town and soho"

Very good breakfast restaurant especiallyDelightful and helpful. Desk staff very pleasant conseirge wonderful

Guest rating:

4/4/2017

"Superb"

A lovely hotel , perfectly situated in theatre land. Great service, friendly and efficient. Would highly recommend it and will definately stay there again.

Guest rating:

23/1/2017

"fabulous location and friendly helpful staff"

All aspects of stay were great. Location central for our trip to theatre and lovely eating places. Rooms very comfortable. All staff very pleasant, friendly and helpful. Anything we asked for was attended to immediately and with a smile.

Guest rating:

22/1/2017

"Lovely hotel"

Cosy room with lovely comfortable beds and very clean. Free wifi and friendly staff. Great location for theatres and bars with Covent Garden less than 5 minutes walk from the hotel.

Guest rating:

15/1/2017

"-"

Excellent

Guest rating:

5/11/2016

"Bra läge"

Ordinärt hotell med mycket bra läge i teaterland. Tyvärr alldeles för korta sängar och rummet får bedömas som minimum för 4 stjärnor

Guest rating:

29/10/2016

"Great location"

Completely enjoyed our stay at xxxxx xxxxx. Staff were friendly and helpful. Stayed in a standard room,perfectly adequate,clean,comfortable, also was very quiet so could sleep!Lovely hotel. Would stay there again.

Guest rating:

17/10/2016

"Excellent Hotel in Central Location"

Well placed for all central theatres, restaurants and other attractions.Very clean and well presented.

Guest rating:

9/10/2016

"Lovely hotel let down by poor customer service."

A lovely hotel but disappointing service throughout. From having to leave a £50 card deposit that will take 3 days to be refunded only trumped by a disappointing breakfast. Many items took an age to be replenished and despite many requests to the staff the service got no better. A real shame as the room and the location were perfect

Guest rating:

8/9/2016

"Booked as a Hidden Gem"

Friendly and helpful staff, excellent breakfast, my only complaint would be that I kept having to ask for extra tea bags as they only put 2 in the room each day!

Guest rating:

2/9/2016

"FABULOUS HOTEL - xxxxx xxxxx"

Superb hotel and great facilities. We frequently travel and use 4* hotels/cruise ships. This hotel is amongst the best. Excellent service, food and room. Hotel Direct arranged everything very efficiently.We had a wonderful break, no hassle, totally seamless. Thanks Hotel Direct, we will use you again and tell all our friends

Guest rating:

30/8/2016

"Comfortable "

Guest rating:

28/8/2016

"Looks lovely from outside, but that`s where it ends. "

Sadly, the room did not live up to the promise of the lobby. Very small, basic, and dated; whilst clean, the bathroom suite was tired-looking and the base of the bath was stained. The bed was uncomfortable. We didn`t sleep well as the mattress was very hard, and also our feet hung off the end of the bed, despite neither of us being taller than 5` 8"! The room was also very noisy, with a periodic whirring noise lasting a few seconds going off every few minutes throughout the night.The staff were polite and very helpful. The lobby was beautiful. The bedroom, sadly, was a let-down, and this is the most important element when staying in a hotel. Wouldn`t recommend I`m afraid.

Guest rating:

27/8/2016

"Wonderful hotel. Service,rooms ,food ,staff and cleanliness were faultless !!!!"

Guest rating:

26/8/2016

"Excellent hotel in the heart of theatreland"

Couldn`t fault the service, breakfast was excellent, staff couldn`t do enough for you. Hotel room adequate, view not brilliant, but don`t go to London to sit in room. Didn`t use leisure facilities so can`t comment. Excellent hotel and location would definitely use again.

Guest rating:

14/8/2016

"Great location comfortable and good service "

Guest rating:

14/8/2016

"-"

Great location. Near bars and restaurant. Lovely clean rooms. Reception and bar staff very friendly.

Guest rating:

12/8/2016

"Great hotel. "

Hrest Hotel. Caring staff and perfect location for the theatre district.

Guest rating:

11/8/2016

"Great location!"

Great hotel, ideal location right on edge of Covent Garden, just 5 mins axxxxx. Plenty of pubs, restaurants within a few minutes walk. The tube station is just around the corner . Friendly staff, the hotel is very clean. I`ve stayed here before and would certainly do so again. Only one small thing that might be worth a mention is the water pressure in the bathroom isn`t very good, but that won`t stop me staying there again. Good quality toiletries provided, breakfast very good.

Guest rating:

7/8/2016

"Wonderful hotel - great location - fab breakfast!"

Guest rating:

22/7/2016

"-"

Hotel was great, good gym helpful staff, clean and spacious for London. Good tube links. Afternoon tea overpriced and was the only under par part of the whole experience. All in all I`d recommend this hotel and will use again (minus the tea)

Guest rating:

11/7/2016

"-"

Great location, friendly staff and good value

Guest rating:

13/6/2016

"Little Pricey"

Excellent hotel, room very comfortable, nice setting for Covent Garden etc. Drinks very pricey, Bar staff appeared not to be as friendly as reception desk area. Guy on door, most polite and very welcoming to guests. Bit expensive for late check out, although they offer an hour free to assist. Not taking up though, but would definitely stay here again.

Guest rating:

12/6/2016

"Politestaff and very clean"

Would have liked more tea and coffee in the room plus room to put my own bottle of water in the fridge.

Guest rating:

9/6/2016

"First cC Hotel"

Lovely spacious room. Excellent service. Would highly recommend.