Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

77%  based on 12 reviews

Guest rating:

29/3/2011

"Good Atmosphere in pleasant surroundings"

We wanted a quiet overnight stay near Richmond Park. . very helpful service made our stay a very happy one

Guest rating:

18/9/2010

"Disappointment"

I booked a room with yourselves for 1 night on the 16th to the 17th of September costing £111 while travelling down to the hotel i was informed by 1 of your staff that i had been move to Warren House and was not given an explanation as to why, or even directions as to how to get there, we arrived at warren house after a 4 hour drive the room was not to the same standard as your own, the menu was very basic with little choice the service at warren house was poor i wont be recommending your hotel to friends and relatives

Guest rating:

15/7/2010

"-"

Staff pleasant and helpful. Good situation for transport links to central London.

Guest rating:

6/7/2010

"COMFORTABLE ROOM AND GOOD HOTEL FACILITIES"

NICE WELCOME FROM GENTLEMAN AT RECEPTION. ALSO HELPFUL WITH QUESTIONS WE ASKED. HOTEL WITHIN 5 MINUTES WALK TO RICHMOND PARK AND AN EASY JOURNEY TO THE TOWN AND RIVER, EITHER IN THE CAR OR BY BUS. HOTEL WAS VERY NICE AND THE COURTYARD WAS PLEASANT TO SIT OUT IN. WOULD NOT HESITATE IN STAYING THERE AGAIN.

Guest rating:

28/6/2010

"-"

easy access to wimbledon by bus, 15 mins. comfortable rooms but in need of some refurb. althouh bar was meant to be open, on 2 occasions there was one one serving, we waited 10 mins, no one came so we left. staff very friendly

Guest rating:

27/1/2010

"Simple"

The hotel overall was not bad, it was simple but clean. But i felt way to far out of London for a theatre break. We had to take a 20min train into london, this was too far to be able to come back to refresh before the show.

Guest rating:

29/11/2009

"Good friendly hotel"

Very friendly and helpful... directions weren`t very good though?

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.