Villa Opera Drouot reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

0%  based on 2 reviews

Guest rating:

28/11/2011

"well set up - really good location"

A small hotel but with full facilities, concierge very good. Rooms a good size and well maintainedIt is set in a small village type location with shops and restaurants of all sizes, types and prices - easy access to the main attractions also.

Guest rating:

31/7/2010

"I consider that the room was much too small for the money I paid.. I was charged "

2 euro inj taxes on departure. I consier that breakfast S HOULD have been included for the price I paid. I did not see a mini bar in my room. but was asked at the reception to pay for a bottle of water or juice I had most certainly not taken. I found the hotel entirely unsatisfactory and would NEVER reccommend it. I am therefore unimpressed by your service.

Hotel response from Manager

10/1/2011

Dear Sir,The taxes you paid at departure are for the City as it should have been explained by the receptionnist are 1?80 per day and per person, as it is in many cities.The American Buffet Breakfast is generally not included in the price of 15? per person, if it was you benefited of a package so you should have a good discount on the total price.Our mini bars and TV are not visible as they are fited in a nice wood painted furniture. If you consider you did not take any soft in the mini-bar, just a nice remark at the reception and I suppose it was cancelled.So I am not impressed by your commentaires, and the readers of it and mine, will certainly not consider them as qualifiying the service we are proud to offer.With the pleasure to welcome new readers,François Mombellet

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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