To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
9/11/2014
"lovely hotel"
stayed for a wedding reception would recommend for a party clean a comfortable well equipped rooms
28/9/2014
"Real value for money - Friendly staff"
25/9/2014
"Convenient"
Hotel has a bus stop right in front and is also an easy walk to Surbiton Station for transportation to London. Front desk staff are nice and attentive. Great location to everything you need. Breakfast is lovely! Nice all the way around. Oh and free WiFi!!!!
3/9/2014
"staff best i have come across"
great staff great hotel
31/8/2014
"Excellent Hotel"
The Holiday Inn is a very nice modern hotel. We had a room at the back of the hotel on the 4th floor - it was compact and didn`t have a balcony but was clean and comfortable for a one night`s stay. The breakfast was included in the price and consisted of a hot/cold buffet. We would highly recommended the Holiday Inn Kingston South but ask for a room at the front of the hotel.
19/8/2014
"Great location for area and very good service"
21/7/2014
"comfortable and friendly. good breakfast."
Saturday night was noisy due to reception - perhaps, better placed rooms are quieter
20/7/2014
"Could not do enough to make our stay enjoyable"
24/6/2014
"-"
Clean, well kept rooms. Tasty breakfast. Bar is not particularly welcoming although there is a super sized screen, great for sport. The seating was more like a waiting area than a comfortable social space and there was no real beer on tap just lagers! There are plenty of nice pubs and bars in Surbiton though. I will stay again though as it is in a convenient position and the staff are helpful.
11/6/2014
"-"
Very comfortable and clean. Friendly and attentive staff. Varied choice at buffet breakfast with healthy options.
2/6/2014
"Very convenient location and good breakfast "
5/5/2014
"Stunning location and value for money."
Excellant price for a good quality hotel. The staff are courteous and helpful. Stayed for the Army v Navy Rugby and the transport is excellant for gettng to amd from the game.
23/10/2011
"The best anniversary ever!"
Very clean, very good service, and very delicious food
18/7/2011
"Our stat would have been excellent apart from the fact that we needed to pay to be able to use wifi."
5/6/2011
"Nice, modern hotel, exceeded my expectation of a holiday inn. "
7/1/2011
"Room not clean in the end the poor receptionist had to change our bed sheets ??? "
26/10/2010
"place where you can relax"
my family and i had a very good day here. it`s relaxing ,enjoying and wonderful.great staff as well.
25/3/2010
"PLEASENT EXPERIANCE, FREINDLY SERVICE, EXCELLANT LOCATION "
WILL LIKE TO STAY AGAIN , AVERAGE SIZE COMFY SPOT LESS ROOM , 20 £ EXTRA FOR ROOM WITH RIVER VIEW CAR PARK FACILITY AVAILABLE FREE OF CHARG
1/3/2010
"very clean - would stay there again"
16/2/2010
"-"
I thought that all the staff were incredibly helpful and friendly. The only thing I would say is that the price for breakfast is quite expensive. It was lovely but still 12.95 is quite steep for an english breakfast.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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