To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
27/4/2012
"Very pleasant hotel with clean rooms and wonderful home cooked breakfasts. Staff very polite."
Two night stay in April 2012. Lovely room which was very clean tidy on arrival. Breakfast made to order and service was first class. Walking distance from centre and only a stone`s throw from the bus stop. Would definite stay here again.
25/4/2012
"Room too small but comfortable."
Slightly disappointed that the room did not live up to the standards shown in photos online, our room was tiny and when you consider bags for 2 people and a 6ft 4 chap...not a lot of room! Otherwise comfortable and warm.
12/4/2012
"Great Titanic Belfast Access"
A bit tricky to find at first, but very close to the Titanic Belfast Experience. Fine rooms and meals and very accommodating at the front desk. A very good experience all around.
23/1/2012
"Cosy Elegance"
Only one small issue and that was with the shower we had in our room. Might be just that one though. It didn`t get very warm and whilst we love power showers, it was so powerful it was uncomfortable and made the curtain blast outside the bath and then the water going everywhere would soak the bathroom. I think the water pressure needs looking at to get temperature and less of a painful blast!! Other than that it is a perfect cost and relaxing place to stay in a beautiful elegant building and lovely location.
17/8/2011
"very nice hotel, comfortabel. Excellent breakfast. Quiet location. "
Great hotel. Good service, quiet location, nice rooms and excellent breakfast. The only down side was the lack of tea and coffee making facilities in the room. Although there was a communal facility we like to have a cup of tea before we get up and that was`t possible.
18/4/2011
"Good should read very good. see below"
Very good would have been excellent if the rooms had been supplied with the means of making tea/coffee/hot chocolate - and not forgetting a supply of shortbread biscuits!
10/4/2011
"-"
we would definately book again as long as we dont get a room near reception door bangs when coming and going right near our room it should never be used i bet i aint the the first to complain about it and wont be the last staff are great here just didnt get no sleep
1/3/2011
"Quite surprised this hotel merited a 4 star rating"
I was extremely disappointed that when we booked in at around 14.00 hrs our allocated room was absolutely freezing- we were informed that the heating was timed and certainly the corridors stair well and entrance foyer were all nice and warm!! Fortunately the attendant at reception organized an electric heater for us. Otherwise the room was very clean and bed comfortableThe "larder situation" was an absolute sham, dirty, dark and with great difficulty manoeuvring in such a restricted space- filling the kettle from that sink tap was not easy. I was well aware that there were no tea/coffee making facilities in our room when I booked but with the 4 star rating, I expected far better and cleaner facilities.Overall our stay with you was most disappointing fortunately it was only two days.
16/8/2010
"I`d definitely stay there again"
The hotel is not centrally based and this is an advantage as one does not have the central city traffic and noise to deal with. I walked into town and was able to find my way round to all the tourist sights with ease. The room was comfortable well decorated and very clean. Tea/coffee facilities were not available in the rooms but could be provided from the kitchen any time of night or day. The breakfast was excellent, definitely a hotel to return to.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.