Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

85%  based on 257 reviews

More reviews >>

Guest rating:

8/1/2012

"Fantastic!"

Been here before it was fantastic, everything right on the door step, great rooms, fab breakfast, very helpful staff. Great disco and bar in the hotel as well. Look forward to my next visit.

Guest rating:

3/1/2012

"-"

Would have liked better lighting in bedroom

Guest rating:

2/1/2012

"Central, convenient and friendly"

Great place for a new year stop over. Friendly helpful staff clean and comfortable yes it was noisy but to be expected in the centre if a city!! Great place will be back!

Guest rating:

1/1/2012

"Good location, friendly staff and excellent standard of room"

All of the above. If your after peace and quiet then request a 5th floor room. Luckily we were on this floor, with a night club below, I can imagine it can be quite loud if on the lower floors

Guest rating:

19/12/2011

"Cosy, convenient"

Guest rating:

30/10/2011

"excellent location , very reasonable room rates."

slightly dated ,bathrooms need improving slightly grimy showers dirty grouting.rooms too stuffy but thats not just this hotel ,its a common thing everywhere.alittle noisy, that said however for what we wanted it was central, adequate and reasonable .

Guest rating:

20/10/2011

"second stay in two months."

very central,great hotel,staff very helpful will stay again many thanks.

Guest rating:

18/10/2011

"It has a club. So you will hear "Boom, boom, boom, boom etc.. till gone 2am on a friday and saturday"

Guest rating:

28/8/2011

"central to everything, will visit again."

Guest rating:

20/8/2011

"excellent location"

having stayed in Dublin before , my wife and I can strongly recommend this hotel . The Gaiety Theatre , Grafton Street , St Stephen`s Green , Temple Bar area , Trinity College , Dublin Castle , St Patrick`s Cathedral , Christchurch Cathedral , Dublinia Viking Exhibition are all within 10min walking distance . The Hotel rooms are clean and the staff very friendly , the full irish breakfast was fanastic , car parking is available at 12 euros a day just around the corner at the royal college of surgeons car-park . My wife and I both enjoyed staying here , and intend to stay again next year .

Guest rating:

1/8/2011

"Perfect location"

Perfect location . clean and tidy room Very freindly and helpful staff

Guest rating:

25/7/2011

"Excellent location"

Friendly welcome. Got an upgrade without having to ask.Tea and coffee facilities available.Helpful staff. Would recommend to friends and family.

Guest rating:

6/7/2011

"room (501) excellent but lacking in airconditioning. uncomfortably hot. Needs fan."

Guest rating:

28/6/2011

"CAN`T WAIT TO RETURN! "

Had an excellent stay at the Grafton Capital and will definitely return...The staff were excellent, receptionist, bar staff and security...... so helpful and friendly...Fantastic situation and excellent accommodation...Book this hotel - you wont be disappointed....Thanks for a great weekend break!

Guest rating:

3/6/2011

"-"

good friendly staff

Guest rating:

31/5/2011

"-"

Staff, especially room maids were excellent, however, room was not of a good standard, mattress needed renewing, bathroom desperately in need of refurbishment, hairdryer poor (tok FOREVER to dry hair), no complimentary biscuits to go with tea and coffee in room. Having stayed at this hotel on previous occasions we are saddened to see how much it has deteriorated both in appearance and service. We will not be returning.

Guest rating:

26/5/2011

"Conveniently situated in city centre"

Old Hotel but in reasonable condition. Had not got my reservation when I arrived and thought I wass going to get bounced! Breakfast - staff very helpful but "hot" food was barely warm. Room rather noisy as opposite pub but I guees non facing rooms would be quieter. I would give them 6out of 10.

Guest rating:

10/5/2011

"Nice rooms, but even on 3rd floor, it was very noisy, and room was vibrating.5th floor was better"

Guest rating:

3/5/2011

"Breakfast not included. NO ParkIng.Had too pay 27EUROS."

Guest rating:

18/3/2011

"Smashinn Hotel"

I booked the Grafton for the weekend to celebrate my partners birthday. After looking at several reviews i was undecided about this hotel. However when we arrived the staff were very friendly especially Claire who works on reception. The room was basic but comfortable. There is a disco downstairs so if noise is a problem then suggest a room on a higher floor. The Hotel is very central and I would recommend to anyone travelling to Dublin on a budget .

Guest rating:

4/3/2011

"very nice clean hotel well positioned for theatre and shopping good value."

Guest rating:

3/3/2011

"Good value hotel right in the heart of Dublin"

Good value hotel. Asked for a quiet room as I was in Dublin for exams. They were happy to help. Some traffic noise but easy to zone out. I didn`t stay whilst the bar was open so don`t know how noisy it is. Overall, I was very happy with this hotel and would recommend it. :)

Guest rating:

4/1/2011

"Fab location"

Stayed over new year, the location of the hotel was excellent with bars, restaurants and shops all close by and the club was really handy for celebrating the new year in style. The reception staff were very friendly and helpful and gave us an upgrade on our room without us even asking! The breakfast was ok, all in all a great stay.

Guest rating:

13/12/2010

"Great Location, good sized rooms but very noisy. if you like to sleep, not a preferred option!"

The hotel location is perfect. Very central.The service was average. nothing exceptional but no complaints however, the hotel has a pub/bar/club and the music can be heard even on the 4th floor in the rooms till late hours in the morning. We stayed Fri Sat and Sun and we heard the music past 2-3 am on fri/sat and even after midnite on Sun despite double glazing in the rooms!Think I would like my money back or a considerable amount back for the inconvenience.

Guest rating:

21/10/2010

"Friendly and efficient staff, clean and welcoming room, plenty of space. Enjoyed my stay. Thank yo"

Guest rating:

23/9/2010

"Excellent location and nice room"

We stayed at the Grafton Capital Hotel in order to attend a wedding in Dublin, with an early flight the following morning. The hotel has an excellent location in quite a nice part of Dublin city centre. The room was clean and well furnished, with a dressing table and a side table with chair. The beds were comfortable. The bathroom was clean with copious hot water. The hotel has excellent transport connections in Dublin city centre, being about five minutes walk from the "Aircoach" stop on Suffolk Street. Due to our early departure, we didn`t utilise any of the hotel`s other facilities, such as breakfast. I suspect that guests would use local restaurants, bars and coffee shops. In summary, a comfortable room at a good price (£69 for a double, Wednesday night) in an excellent location. Hard to beat for room-only.

Guest rating:

20/9/2010

"-"

Just spent a fabulous weekend in Dublin on a girls weekend. The Grafton Capitol is in an excellent location, very central to shops and bars. Staff were friendly and very helpful. The rooms were fine but quite grubby, carpet and and curtains in dire need of cleaning, and although the bathroom looked ok on the surface was in need of some maintenance. Water didn`t drain from sink and shower curtain needed replacing. Overall I would stay here again as it was a great location.

Guest rating:

11/9/2010

"Excellent location"

Clean comfortable room; good breakfast; thoroughly enjoyed our three day break.

Guest rating:

22/8/2010

"fab location friendly staff great stay"

hotel and staff great would return location top thing about this hotel just 2 small things would of been great to have a small quite bar to relax at end of long dayother thing i love a shower in morning this was a disappointment had to run round to get wet and pressure and temp kept changing

Guest rating:

14/8/2010

"1. the mesh curtain was not fixed"

Guest rating:

3/8/2010

"Very Central"

Shops and bars close by. Rooms are clean and staff helpful, also carparks close by.

Guest rating:

3/8/2010

"Enjoyed our stay in Dublin very much, Bathrooms need updating, but overall very clea"

Guest rating:

3/8/2010

"-"

Excellent location, some unfriendly staff.

Guest rating:

30/7/2010

"Great Location"

Guest rating:

21/7/2010

"Good location, bit tired"

Went for an overnight stay in Dublin with my daughter and got a good rate for the Grafton Capital. This hotel has definitely seen better days, there are certainly no frills, but then for the money we were not expecting too much. Staff were friendly and efficient, bedding was clean, but there was a stale smell in the room, there were three lamps, only one had a bulb that worked. For very little this hotel could be dragged into the 21st century.

Guest rating:

19/7/2010

"Great Location, Great Food and Great Bar"

Thoroughly enjoyed our stay. Hotel in great location and bar in hotel was great as was the food in there. Rooms were rather stuffy though and Hot, even when the weather was cool. Room was noisy even with the window closed.Enjoyed it and would recommend it to others.

Guest rating:

14/7/2010

"Nice, basic, clean, great central location, very well priced hotel. Would definately stay again."

Guest rating:

5/7/2010

"Beware the nightclub noise at the weekends if you require sleep!"

Rooms: very plain, not like web photos! Staff: bland, not the Irish hospitality I was expecting! Bar: more like a sports bar, beware if there is football on there will be no room! Tv: not satellite, although was not there for tv! Overall disappointing, do not go by the website very misleading....

Guest rating:

29/6/2010

"A bit tired and not cheap ,"

Guest rating:

27/6/2010

"Enjoyable stay"

My husband, daughter and myself went to Ireland for the first time and wanted a hotel that was central so that we could walk to most sites and not have to rely on taxis. I would most certainly recommend this hotel for that. You could not ask for a more central position.The room and bathroom were clean, comfortable and of a good size with very comfortable beds. We shared a triple room and there was ample space for the three of us. The staff were very friendly and helpful. Only down side was no airconditioning or fans in the room. Ireland was having a heat wave so we had to have the windows open at night and it was a bit noisy. We had a lovely holiday in Dublin and will go back for another visit and we will most certainly will go back to this hotel.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.