Guest rating:  | 28/2/2011 | | "good food good wine exellent staff" | | | | overall it was a brilliant weekend thank you sherlock
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Guest rating:  | 16/12/2010 | | "Good location with friendly staff,expensive for the standard of rooms, very average breakfast" | | | | I was disappointed with my room (322) for the price and found that the shower didn`t work properly, the bathroom entrabce door was VERY narrow and the room was not what I expect from a 4* hotel. However, when I showed the problems to the duty manager he reacted positvely and moved me to a superior room and left a lovely note of apology together with some friut and wine - VERY impressed by this reaction. Would use again because of this.
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| Guest rating: | 6/12/2010 | | "-" | | | | Good value for the price I paid.i had reservations after having read some reviews ie "tacky bar area", "noisey", "uncomfortable matress.The bar was not tacky, the matress was very comfortable. The hotel was in a good area for eating, and tube was very close by. Easy walking to oxford street.I would stay here again.
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| Guest rating: | 22/11/2010 | | "Average Hotel with overpriced food and overpriced drink" | | | | Hotel ok but the did not even know at the bar what a FRENCH MARTINI WAS!!!!
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| Guest rating: | 1/11/2010 | | "-" | | | | Overall, the hotel was okay. Photos online looked much better than the reality. Staff were friendly, professional and courteous. The main problem I had was that the bedroom was unbearably HOT!!! Despite speaking to reception, all they could do was offer a fan to swirl around the hot air - and everyday the cleaning staff switched the hot air on again while we were out so it never cooled down! Also, the dining room was unable to accommodate very many guests at breakfast time so we had to eat in the bar area - tables too small and chairs too low so very inadequate & uncomfortable. Finally, only 1 lift in the hotel which was very slow and unable to accommodate all guests. Would think twice before staying here again. Value for money was very poor.
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| Guest rating: | 1/11/2010 | | "Compact but well equipped room and excellent breakfast buffet" | |
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| Guest rating: | 27/10/2010 | | "this was a gift to parents who thoroughly enjoyed there stay, they said the hotel and room was 1st c" | |
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| Guest rating: | 25/10/2010 | | "Hotel has everything but Dr Watson" | |
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| Guest rating: | 10/9/2010 | | "Good location for shopping and West End." | | | | My Daughter and I enjoyed our stay at the Hotel, everything we required on that particular weekend was within walking distance,of thehotel which is in a fairly central location. The room was a standard double and was clean, the only down side being that it was ready for re-decoration. In comparison to other 4 star hotels we have stopped in I would describe this hotel as a good 3star.
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| Guest rating: | 4/9/2010 | | "-" | | | | The T.V. was`nt working in our room when we arrived. We were offered an alternative room but we had unpacked and decided to wait till the following day with a promise of maintenance. To be frank the cooked items at breakfast were pretty dismal; very little choice and not presented in the most appetising manner. the scrambled eggs looked like emulsion paint and the baked beans were a congealed mass. For the price I would have expected more choice of hot food.
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| Guest rating: | 4/9/2010 | | "Great Hotel Great Location" | | | | Hotel was fantasticly located. Staff are very helpful. Room was Great. Sauna and steam room on a sunday moring is a great way to end the weekend. Will be using again.
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| Guest rating: | 26/8/2010 | | "Room a bit on the small side, but fantastic location, good prompt service. Would definitely return" | |
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| Guest rating: | 24/8/2010 | | "-" | | | | Fabulous location and almost perfect. The rooms could have been cleaner and it was rather noisy. We were adjacent to where the chambermaids stored their equipment and they disturbed us. Plus there was a noisy hen party in.
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| Guest rating: | 9/8/2010 | | "No privacy because of the see-through sliding door on the bathroom" | | | | In addition, they were very stingy with milk, sugar, tea, biscuits etc in the room. We had to ask them once for milk
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| Guest rating: | 7/8/2010 | | "Very Noisy " | | | | While the hotel has a great location this does not compensate for the noise levels. With the hardwood floors noise travels within the walls and ceiling to an excessive level. Also, in rooms which face Baker St the bed shakes every time a bus or large vehicle drives by - making restful sleep next to impossible.
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| Guest rating: | 6/8/2010 | | "-" | | | | Did not like the see through bathroom door !
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| Guest rating: | 6/8/2010 | | "The first room they gave us was so small no any conditioning however outside the room window was the" | |
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| Guest rating: | 2/8/2010 | | "-" | | | | Not quite as nice as the website would appear.
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| Guest rating: | 27/7/2010 | | "Ground floor very offputting . And noisy." | | | | Bathrooms with wet room and assisted seat... a silly shower position.Bedroom large and Ok. Shower/wet room a bit of a nonsense with disabled seat in the way .Thus expensive for not a great offering.
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| Guest rating: | 3/7/2010 | | "Special birthday treat - a very enjoyable stay at the Sherlock Holmes Hotel. " | | | | Excellent room with separate sitting area. Food extremly good and Restaurant staff very friendly and courteous. Would not hesitate in recommending this hotel to friends and family.
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| Guest rating: | 29/6/2010 | | "Very welcoming and helpful reception staff, especially Herman." | |
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| Guest rating: | 22/6/2010 | | "Terrific hotel and great location" | | | | the hotel was excellant we had a meal in it the first night we were there and it was lovely and not to expensive. The staff were very friendly and I would have no hesitation in recommending it to my friends. I will be back to stay here again !
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| Guest rating: | 21/6/2010 | | "Clean, Comfortable and Roomy" | |
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| Guest rating: | 27/5/2010 | | "rooms are lovely, bar is a bit sleezy" | | | | staff were friendly and the executive double room was very spacious, and well appointed. The bar downstairs was quite sleezy when we arrived and gave a really poor first impression of the place.Also we had booked a twin room but were given a double and weren`t able to change it. The hotel gave us complimentary breakfasts to make up for it, but it was a bad start our stay.
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| Guest rating: | 23/4/2010 | | "Comfortable and convenient. Pleasant and efficient staff." | |
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| Guest rating: | 19/4/2010 | | "Excellent stay - staff and food were great." | | | | Very good food, staff very friendly and helpful. Lovely rooms, clean and very comfortable beds.
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| Guest rating: | 15/2/2010 | | "A quality hotel spoilt by the very uncomfortable mattress on the bed." | | | | We liked everything about this hotel apart from the matress on the bed. The staff were polite & helpful, the food excellent and the general ambience was lovely. It was convenient for the underground and theatres. However, I would not stay there again because the matress on the bed was so uncomfortable. I complained about this when I checked out & hope that something will be done about it. We were only staying one night but could not have slept on it any longer. Other than that the executive room was spacious for London and very clean. The temperature was comfortable (neither too hot or cold) and the ensuite with shower was very good with plenty of hot water. For an hotel of this standard/rating comfort should be a priority and unfortunately one of the the most important things, the bed, spoilt it for us.
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| Guest rating: | 4/2/2010 | | "a hidden gem" | |
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| Guest rating: | 23/1/2010 | | "-" | | | | Great hotel in all respects. Friendly staff, brilliant service and wicked cocktails!!
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| Guest rating: | 4/1/2010 | | "hotel is average, not what id consider a 4 star" | | | | hotel isnt too bad, but not what id consider a 4 star more like a 2 star. rooms were small enough, and i really didnt like that the bathroom door were slidding doors and you could see in. shower door nearly fell off too. was a good location , right beisde the sub way and there was a tesco right next door for anything you need. eg cheap alcohol as it cost myself and my boyfriend 14 pounds for a baileys coffee, which is expensive. overall the hotel wasnt too bad but not very luxuary and not that big.
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| Guest rating: | 30/11/2009 | | "-" | | | | staff very friendly, clean rooms, great location, would use again
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| Guest rating: | 23/11/2009 | | "Lovely bar and lounge" | | | | Had ordered `Executive` room - no welcome tray of fruit and drinks as promised. Had to visit desk twice to put this right. Bathroom not fully prepared, neither was tea making replenished. When welcome tray arrived, second employee arrived to top up mini bar. Not impressed.
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| Guest rating: | 7/11/2009 | | "-" | | | | Locationally the hotel is excellent, which is why we have returned many times, though our record does not appear to have been kept.The latest room we had did not have intrinsic heating, a.c. not working and small heater placed in room. The breakfast is excellent and the manager very efficient. Finally the mattresses MUST be replaced, all my colleagues and I had aching backs because of them.
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| Guest rating: | 7/11/2009 | | "Beds too soft . we all complained and it is in theirpipeline for new matresses" | | | | Good breakfasts, clean rooms and very friendly, helpful staff. Very convenient location
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| Guest rating: | 3/11/2009 | | "when my partner and i stayed at the hotel we had our bathroom flood through the floor wit sewage. " | |
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| Guest rating: | 3/11/2009 | | "Room service not good,food below average" | | | | Asked for non-smoking room,got smoking one;had to change.
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| Guest rating: | 1/11/2009 | | "Good plus. " | | | | Thought the cost of the breakfast at £14plus add service in addition was high so an average breakfast for 2 people cost £33 and that was in my view excessive. There was nothing wrong with the food on offer but I felt it was too much. The following day, we went out and had a breakfast for 2 at half the cost.
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| Guest rating: | 19/10/2009 | | "-" | | | | cute boutique hotel. lovely room, good service and good breakfast
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| Guest rating: | 31/8/2009 | | "Great location, fabulous room, excellent all round." | |
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| Guest rating: | 24/8/2009 | | "Recommended" | | | | We really enjoyed our 1 night stay at the Sherlock Holmes hotel. The staff were friendly and accommodating and made our stay very pleasant. The food in the restaurant was excellent , the room was clean and comfortable and I would definitely recommend this hotel. The only thing I would say is that it`s a quick cab ride to areas like Covent Garden, Leicester Square so don`t expect to walk out into the heart of everything. We will definitely be back.
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