Etrop_Grange reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

82%  based on 5 reviews

Guest rating:

26/6/2014

"-"

Lovely hotel but avoid room 22: window looks out over kitchen roof vent and service yard, toilet is wedged between wall and end of bath, and shower screen does not seal so floor floods when shower is on. However staff were lovely and despite problems I would stay there again. The breakfast is wonderful by the way.

Guest rating:

8/12/2013

"A very nice hotel character "

Excellent shower and comfy 4 poster bed

Guest rating:

2/10/2011

"A small ,very dirty room & urine smelling bathroom.We will never stay there again!!"

Skirting board thick in dust.Window ledge unclean with hairs(not ours).Bathroom smelt of urine.The mattress was torn with stuffing sticking out also uncomfortable the springs were prominent. Very small room.one easy chair,small chip board table disguised with a large table cloth that dragged on the floor which I tripped over, nowhere to put the suit cases (had to step over them). Fluid stains on the wall. Requested an alternative room was told the hotel was full. Had to search for second towels.Very dirty & cramped room hence along with the uncomfortable bed caused a verydisturbed nights sleep.Not the idea of a pre-flight stop over. Letter of complaint is in the post to the hotel company.

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.