Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

68%  based on 13 reviews

Guest rating:

7/11/2014

"Good value for money"

Guest rating:

1/10/2014

"Staff very pleasant abd helpful. Good bteakfast. Hoqever, it needs a makeover as the decir u o"

Guest rating:

13/4/2014

"Low quality"

Guest rating:

13/3/2014

"Somewhat faded splendour, but decent value for money."

The plus points were the location, close to the rail & coach stations and the major shopping "village" of the Bullring & the Pavillions. Very helpful staff, excellent buffet dinner @ a moderate price and the happy hour.The Brittania does need a facelift, but in economically stringent times perhaps not the biggest priority for the hotel chain. The windows & curtains do need some attention. Would go there again.

Guest rating:

5/2/2014

"Central"

The location is ideal on one of the main shopping streets in the city centre and two minutes walk from the railway station. Staff are friendly. It`s clean but a little past its prime. We stayed two nights. On the first morning there was no breakfast due to a gas malfunction in the kitchen. A good breakfast was provided on the second morning. Cheap, cheerful and central is my overall opinion.

Guest rating:

21/12/2013

"Ok "

When booking in they could not find are booking good job I took my phone with me

Guest rating:

14/12/2013

"Very satisfied with our room"

As vegetarians we were given a delicious meal at the Hotel`s restaurant.We appreciated the availability of the complimentary newspapers.

Guest rating:

3/2/2013

"Nice hotel"

Hotel was nice a clean. Great location and the breakfast was very good.

Guest rating:

6/12/2011

"-"

Ideally situated in the centre of the city.Staff helpful and courteous.Room comfortable and clean. Although some areas of the hotel need some refurbishment.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.