Roundhouse Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

72%  based on 20 reviews

Guest rating:

11/6/2019

"In need of refurbishment"

Guest rating:

25/10/2016

"Fanstatic location"

Clean tidy large room Friendly helpful staffWill Definatley visit again

Guest rating:

27/6/2016

"I wasn`t expecting much but......"

£115 for a tiny room with a tiny window, underfloor heating in bathroom permenantly on, which made the room unbearable to be in (more likely pipes then a sophisticated heating system) shower didnt have capability to wet my hair, which was a good job as they only supplied one towel between the two of us. Staff were very nice, and did the best they could.

Guest rating:

3/6/2016

"Perfect customer service. Hotel is underrated"

Staff were friendly, polite and professional at all times. Food was what we expected from a 3 star hotel. we asked for room to be cleaned and it was. Yes it is some what outdated and some minor repairs are required but if you are willing and open minded enough to ignore this ( like we did ) it will not affect your stay in the slightest. we have stayed in 5 star hotels where everything looked fantastic however the staff could not be bothered to smile unlike those at the Roundhouse. its the staff and friendly atmosphere that mad our stay enjoyable. we may go back if so we would stay longer.

Guest rating:

31/5/2016

"Standard room"

rooms is not what we really expected for the price, it meets the requirements for a short stay though, bed is not confy enough but it doesn`t matter, location is good , noisy glad we`re on the 5th floor, doors are too loud to shut.... someone banging at our door at 3AM as they`re too drunk to find their own room, not a good experience spe when you have little kids...

Guest rating:

3/11/2014

"Budget hotel in central bournemouth"

Roundhouse is a budget hotel in a central location. Room was basic but ok. Clean. Shower did not work. Overall - for cost it was ok. Car park was convenient and £3 per day charge for use was reasonable. Staff were mostly young and were pleasant and helpful. Not a bad experience - but this is a budget hotel experience. Thanks.

Guest rating:

27/10/2014

"requires complete refurbishment"

Guest rating:

1/9/2014

"Friendly staff but uncomfortable beds and stuffy air in rooms"

Guest rating:

25/8/2013

"The hotel is in a nice location"

The hotel is in a nice location however it only provides a very basic facilities. Breakfast is not bad but missing fresh fruits.There is no internet access in the guest rooms. The acoustic design of the rooms is poor, you can hear the noise in the adjacent room. In general this hotel needs a bit of upgrading as it is very old and a bit rundown.

Guest rating:

29/6/2013

"Stayed at Brittania as passedon. maintenance needs improving but staff great"

Guest rating:

24/6/2013

"-"

The bed was a bit hard and uncomfortable and the check in staff omitted some important comments. My wife went out at about 8pm and no one told her the car park would be locked shut at night so when she got back (about 10pm) she had to find someone to let her in and had to wait quite some time for this. This should be explained a bit clearer. The room was clean though and the hotel in a good location.

Guest rating:

4/1/2013

"Welcoming and comfortable"

All staff were welcoming and provided excellent customer service.Comfortable room and public areas.Excellent breakfast.Very useful location.

Guest rating:

25/9/2012

"To many students standing around breakfast bar making difficult to get food "

Guest rating:

24/5/2011

"Trying to think of something good to say - at least the towels were clean"

Hotel was cold, curtains didn`t close, mould all over the bathroom, floor was dirty, wallpaper was coming off- but the towels were clean!!! If you pay more than £35 for the double B&B (which is what I paid) - you might be disappointed.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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