make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
6/2/2015
"Friendly staff but was very noisy"
Start with the positives, the staff were very nice and friendly. I stayed 2 nights, the first night the room was situated on the ground floor towards the back of the hotel. From 10pm-12am the Fire doors were slaming what felt like every 10 minutes and people were coming and going, and again at 5 am very loud in the corridor, the bathroom also looked pretty run down. I complained and staff very kindly changed my room, the 2nd night was a lot better. The only other thing that was abit annoying was that their menu claims to have fresh croissants from the local baker, they certainly did not look or taste like it. I would suspect they came out of a packet and they were stale. I did ask about them on the second day and they said that`s because they were from the bakers yesterday, when I said they tasted the same the day before she smile politely and told me that`s what she was given.....
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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