Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 9 reviews

Guest rating:

5/11/2014

"-"

Nice hotel, friendly staff. Room comfortable and clean. Only thing would say is, if your a dog owner, not really what I would call dog friendly cos they only allowed in bedroom. Apart from that a lovely place to stay.

Guest rating:

19/8/2014

"Lovely location and staff very friendly, warm and helpful "

The Cliffside is a very lovely hotel, we found the staff very friendly and warm, responded very well to all our requests. Just that we found the rooms a little bit too small, but the prime location, seafront and proximity to the centre of Bournemouth kept us out of our room most of the time. Will love to stay another time.

Guest rating:

22/7/2014

"Nice family hotel"

Room clean & tidyStaff excellent & friendly Food greatService second to noneBetter than cumberlandReceptionist sweetViews greatRecommended

Guest rating:

31/5/2014

"-"

Very enjoyable stay, hotel staff were very helpful and would definitely stay again!

Guest rating:

27/5/2014

"sea view! only by standing up to see past the defective double glazing"

Disappointing, room was shabby and required re-decoration, wallpaper peeling off in areas, the double glazing glass needed replacing and window drafty. Lovely dining area spoiled by double glazing again spoiling the view over the pool area I expected more for £272 pounds for 2 nights.

Guest rating:

26/7/2013

"Lovely location"

Hotel clean rooms nice noisy pipes though in morning but overall definitely would come back good u can use sister hotels outside pools lovely friendly staff had nice time

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Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.