Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 7 reviews

Guest rating:

20/4/2015

"SUCH A PLEASURE TO STAY THERE EVEN IF ONLY ONE NIGHT"

It was a pleasant experience to stay with you. Staff were relaxed and helpful, room fine, breakfast a treat and hotel was good for us to walk to Symphony Hall with ease.No adverse thoughts at all. Thank you.

Guest rating:

1/12/2013

"Overnight stay"

Myself, my wife and our young grandson stayed here for just one night whilst in Birmingham for a family birthday. When we arrived at 4.30pm there was a wedding taking place, so most of the bar and the restaurant was taken by this. Our room was located in a rear extension, well away from the wedding party. The room itself was plenty big enough and the bathroom was absolutely fine, the shower was not over powerfully but was nice and hot. When we left at around 6.30pm, the wedding had moved into the restaurant, so there was plenty of room in the bar area. We returned at 1.00am, and the wedding was pretty much done. The bed was nice and large and for a hotel, was one of the more comfortable ones that I have slept in. The breakfast was the self serve buffet type, but this did not detract from the fact that it was fine. Overall, I would quite happily recommend this hotel to family and friends and would certainly stay there again.

Guest rating:

3/12/2012

"-"

public areas not too bad, room was damp on walls, ordered a newspaper but never recieved it. overall could do with a refurb as tired and dated

Guest rating:

24/1/2012

"Country hotel in heart of Birmingham"

We have hotel breaks in Birmingham a few times each year and this is the best to date. The room was slightly more expensive but well worth it. The breakfast was lovely and we had an evening meal in the a la carte restaurant and that too was very good.

Guest rating:

12/12/2011

"Very pleasant stay, good overall service and standards"

Guest rating:

2/2/2011

"Lovely big room if a little tired. Good public rooms but a hike to my bedroom."

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.