Britannia Bournemouth reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

67%  based on 10 reviews

Guest rating:

14/8/2016

"No light in the room,dust everywhere I was ther with little baby!!!"

Guest rating:

19/9/2015

"Cheap and cheerful "

We had paid £156.00 for two nights in a double "superior" room. At arrival we were greeted politely and all the staff were very helpful. We were disappointed with our room as it was just a basic double room. Nothing superior to it. Annoying as we paid extra! We also paid extra for sea view, yet had another hotel between us and the sea. So had very limited sea view. The breakfast was nice.You get what you paid for but I would advise not to pay for extras such as sea view and upgraded rooms.

Guest rating:

15/4/2015

"Front Office Staff very helpful"

When I arrived I discovered my online booking had gone through twice. Despite trying about 6 numbers I could not speak to anyone at Hotel Direct so I would NOT use them again ever. However, the Front Office staff, particularly manager, Peter Dukas was very kind and helpful

Guest rating:

4/11/2014

"-"

Staff pleasant and helpful, Room clean, food excellent.

Guest rating:

30/10/2014

"spacious room with settee"

Guest rating:

5/9/2014

"-"

Felt sorry for the bar staff , she was alone all night serving behind the bar , but she a great job

Guest rating:

27/5/2014

"The outdated old fashioned. "

Every thing was awful our room was dirty, carpets all worn, couldn`t watch TV old, and picture was ful of lines. Food was worse than school dinners. Bar area was like a train station waiting room no personality in it at all. Needs shutting down and a full refurb.

Guest rating:

5/1/2014

"Faded decor, but excellent and attentive staff"

Guest rating:

1/9/2012

"absolutly terrible!"

Guest rating:

16/7/2012

"-"

Got exactly what we paid for, cheap and cheerful.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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