Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 381 reviews

More reviews >>

Guest rating:

21/1/2012

"staff were very efficient, friendly and courteous"

rooms were comfortable, good size and everything I needed. Bathroom was good and everything worked! The dining room and breakfast was excellent and the atmosphere in the bar, etc. where we had an evening meal was good and the service excellent.

Guest rating:

4/1/2012

"excellent and helpful staff,enjoyable stay"

Guest rating:

30/12/2011

"-"

easy to find from the st johns wood tube stationhotel kept our luggage before we checked in as we arrived early on the morningour bedroom was room 324 and was great larger than expected and very clean and comfortablebreakfast was expensive £15 but very tasty and lots of choice i would recommend this hotel

Guest rating:

30/12/2011

"Friendly, efficient, clean, excellent restaurant! Car parking for residents expensive."

Guest rating:

20/12/2011

"problem with a statement in the confirmation re special offer. Hotel would not honour"

Guest rating:

16/12/2011

"-"

Perfect location, 25mins walk to Oxford street, Staff very helpful and pleasent. Have used hotel before and hope to use it again.

Guest rating:

18/10/2011

"-"

Was very impressed by efficiency and helpfulness of staff. Room was comfortable and clean.

Guest rating:

1/9/2011

"No signal for internet connection in the room no 250"

Guest rating:

1/8/2011

"Lovely Hotel"

The hotel was spotlessly clean and the staff were very nice. I would stay there again.

Guest rating:

19/7/2011

"I would recommend the danubius as an excellent hotel to stay in while visiting London."

The staff were friendly and efficient, the room was comfortable, well equiped and the breakfast was very good.

Guest rating:

10/7/2011

"-"

Good choice at breakfast. Rooms clean and tidy.Thought that the late night snack menu was very expensive at £8.10 for a sandwich! Perhaps the hot menu e.g. bowls of chips could be served for longer.

Guest rating:

17/5/2011

"Great hotel, great location"

2nd stay in 2 months, travelled down with friends and family 6 adults 2 children. Location next to Regents Park is perfect, overlooking Lords cricket ground and 10 mins walk to Baker Street. Breakfast is brilliant and staff great. Would definitely return again.

Guest rating:

12/5/2011

"Your staff are couteous and very customer focused."

I thoroughly enjoyed my stay and would not hesitate to use the Danubius again for either business or pleasure.

Guest rating:

2/5/2011

"Everything you could expect from a 4* hotel"

Guest rating:

29/4/2011

"-"

Wish we could have stayed in London longer :)Hotel Excellent

Guest rating:

6/4/2011

"Exactly what you want --- exactly where you want it -- TOP Class."

I had some tech. problems with the room --- The shower would not stay onThe extractor fan would not stop and the call-up was 60 minutes earlyI left a note on my family card when I signed out this morningI woud still go back there again and I would / will recomend the hotel to anyone !

Guest rating:

28/3/2011

"Small, cramped room with very uncomfortable bed, dirty pillows and dirty carpets."

This is not a hotel I would use again. The room was small and cramped, especially the bathroom, only room for one person at a time. The bed was very uncomfortable and the pillows had seen much better days, they were hard and very thin. Also, it was advertised as a refurbished room but I think they forgot the carpet as it was dirty and stained. Overall for the price, dreadful

Guest rating:

6/3/2011

"Brilliant service throughout our stay"

We were impressed with the standard of service-particularly in the bar (where we had a bar meal on Friday night) and our waiter was most attentive -sorry I did not write his name down but it was of Spanish/Portuguese origin) and at the carvery where Pradeep was delightful. The room was most satisfactory and clean and comfortable. Thank you all for a good stay.

Guest rating:

13/2/2011

"A lovely hotel in a great location."

The twin room we had was more than comfortable, very warm and very clean. The staff were all friendly and extremely helpful. I would certainly recommend anyone to stay at the Danubius as there was nothing that could be faulted.

Guest rating:

4/1/2011

"Great Breakfast"

Guest rating:

3/1/2011

"nearly excellent"

The hotel very well located an the parking was just what I needed rather than find a hotel and look for other parking (poss save myself 10 a night did not feel worth it very secure),the location was great for our short trip at last minute with the wife from Thailand she loved the place except the weather!!! hey the 1 thing we can not account for.The staff very plesant in all aspects hope to return soon, congrats the guys in the bar made us feel at home we did not have to leave our seats very good services.Regards Steve & Name 2011. (Liverpool & Rayong)

Guest rating:

30/12/2010

"Good value for money, warm, comfortable and well located"

Guest rating:

23/12/2010

"just a litle problem"

see and fix the water mixer in the shower in 517 room

Guest rating:

20/12/2010

"Excellent value for money"

Guest rating:

10/12/2010

"Helpfull staff"

Room was ok but on the small side.

Guest rating:

1/12/2010

"Would stay at The Danubius again"

Staff very polite and helpful.

Guest rating:

28/11/2010

"Exceptional service, wonderful food, modern clean rooms."

Guest rating:

27/10/2010

"Good sized room in London hotel with parking."

Parking was £20 for 24 hours. We had a bit of an issue with them wanting to charge us twice for the parking and that spoiled our view of them.

Guest rating:

25/10/2010

"Lovely (if compact) room, very comfy bed, welcoming attentive staff, great location."

Guest rating:

23/10/2010

"Decent enough value but very noisy and very hot"

Fourth floor has been done up nicely so rooms there are comfortable and well-presented if dark. However, the room was stifling hot and the air con was fixed at 21C. Real problem is (lack of) soundproofing. We were near the lift and you could hear the lift button being pressed, never mind the loud chatter until the early hours. Location is great for Regent`s Park and the zoo but a bit of a trek to the nearest tube if raining. All in all, okay but a place to `sleep` not to `stay`.

Guest rating:

16/10/2010

"-"

Bar service slow in the evening.

Guest rating:

4/10/2010

"we had a very enjoyable stay. "

this is my second stay with you and again i found the room very clean and the staff very friendly and helpful. thank you

Guest rating:

23/9/2010

"Enjoyable stay, particularly since there were smoking rooms, and close to Lords"

Staff excellent, menus in Restaurant and Bar were limited, but everything else was perfect.

Guest rating:

19/9/2010

"Brilliant facilities, room was excellent and very comfortable"

Spent 2 nights and loved the central location of hotel to Baker street, Oxford street . So near all the best shops

Guest rating:

16/9/2010

"Decent place to stay"

Decent hotel which isnt the prettiest from the outside but is in a quietish location up in St John`s Wood. Handy for Lord`s etc but we were working in Mayfair so it was a bit of a trek with limited bars etc. The hotel is nice though, people are helpful and the room was comfy with a good shower. All in all a good experience but you didnt get much for your money

Guest rating:

13/9/2010

"very helpful staff who keep it nice and clean"

Our 11th floor room was very nice only Drawback not enough room to open door if you stood case in tiny hall. With the door shut two could barely pass untill you climbed the stairs. Slightly bigger hall inside room door should be considered when more refurbishment takes place.

Guest rating:

12/9/2010

"-"

It was the noise from other guest in the halways ond on there mobile phones that prevented this review from being excellent

Guest rating:

17/8/2010

"Staff were the most welcoming I have ever seen!"

Accompdating, helpful, clean, comfortable. Just a wonderful hotel all round

Guest rating:

10/8/2010

"Check in good, rooms a little tired and dated but clean. Noisy air conditioning."

Be careful on parking fee. I arrived at 17.30 and paid £20.00 pounds for what i understood to be 24 hours. They then tried to charge £8.00 for period 12.00 - 14.00 next day. Very petty.

Guest rating:

9/8/2010

"excellent hotel,excellent service - average manager"

overall rating would have been excellent but for - only one mug (big ugly thing) in a double room also a fault with the air conditioning resulting in a very hot nights sleep,although fixed the manager was not very sympathetic

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.