To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
6/5/2013
"fortunately the hot water failed due to a boiler breakdown, but the assistant manager was "
Excellent and allowed us to have breakfast free
21/4/2013
"Affordable quality"
From reception to Minsky`s restaurant carvery serenaded by violins through to a comfortable bedroom, the hotel was quietly and pleasantly surprising, certainly on our future visit list.
16/4/2013
"-"
The staff were friendly,attentive and very professional. The room was cleaned and tidied daily. There was little disturbance from outside influences and my wife and I enjoyed a good sleep. I would recommend this hotel to my friends and anyone who asked.
13/3/2013
"Really clean hotel with very polite and helpful staff"
I wasn`t sure what to expect but was very pleasantly surprised when I arrived. The double room was modern and well presented as was the adjoining bathroom. The bathroom in particular was absolutely spotless which is something that always impresses me. Nice bar area for a drink and pleasant lobby area. There are a few local restaurants within a 5 minute walk - we went to Carluccios which was nice. Breakfast in the morning wasn`t exceptional but was still very good. Really pleased with the hotel. Just to mention that the rooms aren`t huge; this was fine for my needs as I was alone on business. This was really good value for money in London - very pleased.
4/3/2013
"Very good value for money"
The staff at the Danubius London were very helpful and friendly.Overall impression was very clean. We ate in the restaurant on Saturday night after a very busy day touring London, and the food was superb and good value for money (£15.95 for 3 course carvery + tea/coffee). Breakfast was very good with good a variety for all tastes. The only thing we had a problem with was that the beds were a little hard so not as comfortable as we would have liked.
2/1/2013
"Excellent facilities & very well located for central London"
1/1/2013
"Good"
Hotel clean and room comfortable and clean. Bar staff very slow and drinks very expensive.
22/12/2012
"Perfect: decor, attentiveness of staff, food - this list goes on..."
11/12/2012
"-"
Was initially sent to the wrong room on check-in, then housekeeping woke me up before 9am. Had lunch in the bar, massively overpriced and on top of that quality of the food was very poor. Service and standards in need of review.
10/12/2012
"The room was extremely "tired""
5/12/2012
"LOCATION and PRICE and FACILITIES"
Noisy fridge kept me awake.No breakfast in price.Better to spend twenty pounds more for central location and breakfast.I didn`t feel safe walkinf to hotel from Baker Street.(I have stayed at Hotel Budapest which was far easier)
25/11/2012
"Good value for money and very pleasant staff."
Unfortunately there appeared to be an airlock in the plumbing when the cistern was refilling and at one point when we used the shower.
18/10/2012
"-"
The only problem with the hotel was the very small carpark , although on the website it said it had a large carpark which was the main reason we booked that hotel.
15/10/2012
"Lovely hotel , friendly staff , nice and quiet , slept really well"
7/10/2012
"Good Hotel would use again"
Very good hotel,attentive staff. Rooms very comfortable,bed was heavenly so comfy, best nights sleep in ages!Lovely breakfast, plenty of choice. Everywhere was very clean and shiny.Perfect place to stay for getting into Central London 10/10 Thank you
24/9/2012
"-"
We enjoyed our stay the staff were really helpful. The rooms wee very clean and comfortable. The view we had from the window we had from the window was really enjoyable Thank You for all the assistance it was a wonderful stay when it`s possible we will return.
17/9/2012
"beds were so hard/firm that we found it impossible to get a good night`s sleep."
1/9/2012
"Lovely stay"
Happy with all aspects of our stay, price, room, friendly staff, location, everything, we shall definately book again.
28/8/2012
"Great cleaning service"
Cleaning service was great, staff were very pleasant, pillows need renewed, and fold up bed is not so comfortable
26/8/2012
"Comfortable with helpful staff. Convenient location, handy parking by hotel frontdoor"
10 mins walk to St John`s Wood tube or can catch bus. Also my children delighted with good play park just over the road.
5/8/2012
"friendly helpful staff; good location; nice room"
24/7/2012
"Excellent hotel in superb central location. Will definitely book again."
23/7/2012
"The accommodation was clean and comfortable. Exactly what we needed for our stay."
The shower was very nice!
25/6/2012
"-"
New decor really excellent, and staff obliging and on the ball, breakfast very well organised, will certainly come to stay again. One observation, NO grip rail in the shower, helpful when climbing in and out of the fairly high bath.
21/1/2012
"staff were very efficient, friendly and courteous"
rooms were comfortable, good size and everything I needed. Bathroom was good and everything worked! The dining room and breakfast was excellent and the atmosphere in the bar, etc. where we had an evening meal was good and the service excellent.
4/1/2012
"excellent and helpful staff,enjoyable stay"
30/12/2011
"-"
easy to find from the st johns wood tube stationhotel kept our luggage before we checked in as we arrived early on the morningour bedroom was room 324 and was great larger than expected and very clean and comfortablebreakfast was expensive £15 but very tasty and lots of choice i would recommend this hotel
30/12/2011
"Friendly, efficient, clean, excellent restaurant! Car parking for residents expensive."
20/12/2011
"problem with a statement in the confirmation re special offer. Hotel would not honour"
16/12/2011
"-"
Perfect location, 25mins walk to Oxford street, Staff very helpful and pleasent. Have used hotel before and hope to use it again.
18/10/2011
"-"
Was very impressed by efficiency and helpfulness of staff. Room was comfortable and clean.
1/9/2011
"No signal for internet connection in the room no 250"
1/8/2011
"Lovely Hotel"
The hotel was spotlessly clean and the staff were very nice. I would stay there again.
19/7/2011
"I would recommend the danubius as an excellent hotel to stay in while visiting London."
The staff were friendly and efficient, the room was comfortable, well equiped and the breakfast was very good.
10/7/2011
"-"
Good choice at breakfast. Rooms clean and tidy.Thought that the late night snack menu was very expensive at £8.10 for a sandwich! Perhaps the hot menu e.g. bowls of chips could be served for longer.
17/5/2011
"Great hotel, great location"
2nd stay in 2 months, travelled down with friends and family 6 adults 2 children. Location next to Regents Park is perfect, overlooking Lords cricket ground and 10 mins walk to Baker Street. Breakfast is brilliant and staff great. Would definitely return again.
12/5/2011
"Your staff are couteous and very customer focused."
I thoroughly enjoyed my stay and would not hesitate to use the Danubius again for either business or pleasure.
2/5/2011
"Everything you could expect from a 4* hotel"
29/4/2011
"-"
Wish we could have stayed in London longer :)Hotel Excellent
6/4/2011
"Exactly what you want --- exactly where you want it -- TOP Class."
I had some tech. problems with the room --- The shower would not stay onThe extractor fan would not stop and the call-up was 60 minutes earlyI left a note on my family card when I signed out this morningI woud still go back there again and I would / will recomend the hotel to anyone !
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.