The Old Mill Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

85%  based on 7 reviews

Guest rating:



Initially when we arrived, we found the woman on reception to be quite rude and unhelpful. As we had arrived an hour early, we asked if we could check in and she said check in time wasn`t for an hour, she certainly wasn`t willing to find out if the room was ready early. She could have seen we were travelling with a baby and it would have been helpful if she could have checked us in. When we did return to check in, the story couldn`t have been more different, a different member of staff on reception was most friendly and helpful and sorted us out a travel cot for the room which hadn`t been put in. The hotel itself needs some upgrading, no air conditioning in the room and just fans provided. The floors were dirty and carpets needed replacing. The room and the bathroom were very small. The car parking is shockingly bad and I was worried my car would get damaged, a very tight car park with few spaces on a first come, first serve basis.

Guest rating:


"new mill, not old mill"

Where the hotel is is great, the hotel itself reminds one more of a pre-fab 70`s construction with tiny rooms.

Guest rating:


"our stay..."

very helpful and polite staff.relaxed feel about the place and their style.wonderful river view.clean.comfortable seating.needs better access for the none the less, we would come again.

Guest rating:


"Lovely stay"

Single beds not wide enough .couldnt fault the hotel otherwise

Guest rating:



Quite a way out of Bath, but comfortable and welcoming. Friendly bar, served anything off the restaurant menu - the pizza was great.

Guest rating:


"Beautiful location and easy access to Bath by bus, river or a pleasant walk along the canal."

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Mon-Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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