Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 18 reviews

Guest rating:

4/12/2011

"-"

Disappointed with service by one member of bar staff in particular on both nights of our stay here. Everything else was fine.

Guest rating:

29/11/2011

"top class"

very nice hotel,clean,warm good food.

Guest rating:

7/11/2011

"Fantastic Hotel in a great location."

Good service and lovely room - great location - right next to St Paul`s Cathedral and the Millennium Bridge. Great leisure facilities as well - can`t fault it.

Guest rating:

30/10/2011

"-"

Limited access for children in the swimming pool - understandable but not made clear using online booking system.

Guest rating:

25/10/2011

"Fantastic!"

A very highly recommended hotel. Will definately be returning. Everything was perfect.

Guest rating:

30/7/2011

"-"

continental breakfast very average, but excellent room,pool and location.

Guest rating:

5/7/2011

"very clean"

all staff we saw were very friendly and helpfull

Guest rating:

4/6/2011

"Restaurant very cramped,not enough attention to guests "

Guest rating:

9/5/2011

"Good welcome - clean room - ideal position for Globe"

1. Bar facilities poor - closed cental one at 11.00 pm (in info says 12.00) which meant crush and wait in the other one and had to carry drinks through.2.Bed turning down did not include washing up pm tea cups or clearing drinks containers although t bag/biscuits were replaced.3. Breakfast tea was undrinkably stewed.

Guest rating:

9/2/2011

"This is a beautiful hotel well situated located however the staff let it down?"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.