Doubletree By Hilton Tower of London reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

94%  based on 66 reviews

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Guest rating:

30/4/2024

"-"

Very helpful and friendly staff through out our stay. A special thank you to concierge Dexter for all his help with trains and buses.

Guest rating:

31/12/2023

"Beautiful hotel and so close to underground ststion"

Lovely hotel. Great location. Great breakfast. Only fault was we were a party of 3 and room had only been catered for 2. 2 glasses cups and no pillows for fold down bed. Texted reception and they arrived immediately.

Guest rating:

14/8/2023

"Fabulous birthday stay "

Excellent hotel all staff amazing,would definitely recommend to friends and family

Guest rating:

30/12/2022

"Breakfast Chaos"

We booked 2 nights with breakfast, room ok, squeaky bathroom door, windows filthy on the outside, nice comfy bed, breakfast just chaos! Staff ok, expensive bar.

Guest rating:

19/12/2022

"-"

I expected more for the money paid. Room was clean, comfy but basic for a Doubletree. We also ended up in a disabled room... we are not disabled. Staff however were amazing and location great.

Guest rating:

4/9/2022

"Doubletree by Hilton "

A little disappointed. Room was very basic, no tea/coffee making facilities which is very unusual in a hotel of this calibre. Decor in room was tired with marks on paintwork. Just not quite good enough. Shower was great however. Staff were all very charming and really good breakfast with no queue.Breakfast staff were really charming.

Guest rating:

21/3/2013

"Very clean and comfortable."

Guest rating:

25/2/2013

"-"

Super hotel in an excellent location. The views from the bar were really good of the Tower of London.Could not fault anything and would stay again.

Guest rating:

6/2/2013

"Brilliant."

Everything about the hotel was extremely good including the location. The staff were all very courteous and very helpful and the breakfast included was fantastic. The Skylounge offered a spectacular view of the lit up Tower Bridge and the Shard. We would love to go again.

Guest rating:

3/2/2013

"All round friendly,excellent service"

Guest rating:

16/1/2013

"-"

we enjoyed our stay very much the staff was very helpful and we would definately stay there again.

Guest rating:

7/1/2013

"Relaxing stay"

Excellent staff, adequate room. Good breakfast.

Guest rating:

6/1/2013

"Very comfortable and friendly with a touch of class."

This hotel is in a fantastic location only minutes from the nearest tube,river,Tower of London and more. It is elegantly furnished and the views from the Skylounge bar are stunning. The staff were efficient, friendly and helpful. I would definitely recommend this hotel.

Guest rating:

6/1/2013

"Wonderul ...The terrace Bar alone was worth the visit...Fantastic !"

Guest rating:

28/12/2012

"Stunning views, good service and easily accessible bu"

Guest rating:

1/10/2012

"Amazing"

The hotel was amazing - we thought it was the best hotel we stayed in and we will definately be going back. The views and decor were fantastic and the staff very helpful

Guest rating:

15/9/2012

"Superb welcome"

Lovely place to stay

Guest rating:

18/6/2012

"Great position for major attractions, lovely hotel."

We had a lovely stay in this very smart hotel , with our room having views of the "Gherkin", free wi-fi in room and a very smart Imac as computer/TV etc, all the staff we had dealings with from our greeting by the concierge and our check in with the reception staff were very helpful and pleasant, the rooms are modern and comfortable and we were given a complimentary bottle of wine with a basket of fruit which was a very nice touch on our anniversary, the bathroom only had a shower - no bath - though this was perfectly fine for us, we did not use the restaurant so can not make comment - we would highly recommend a stay at this stylish hotel due to it`s great position 2 mins from Tower hill tube station and being so close to Tower bridge, Tower of London, shakespeare`s globe and other attractions all within easy walking distance a very enjoyable stay - will be going back again. (stayed 08/06 - 10/06)

Guest rating:

3/4/2012

"-"

Excellent location, spotlessly clean, helpful staff only problem was breakfast had to wait a while for the waiter to bring coffee then had to wait for clean bowls to be brought out from the kitchen. Otherwise wonderful.

Guest rating:

25/3/2012

"-"

nice hotel, continental breakfast not up to much though

Guest rating:

26/2/2012

"perrrrrrfect!"

Lovely hotel, good price, made to feel very welcome!

Guest rating:

6/2/2012

"Excellent you`ll use again."

Super location to attractions and restaurants/bars on both banks of the Thames. Staff friendly and helpful. Breakfast out off this world no request was a problem. Already tried to book the same hotel upon my return home but date required unavailable.

Guest rating:

23/1/2012

"Excellent hotel and facilities. "

Guest rating:

30/9/2011

"-"

Enjoyed our recent stay at the Mint Tower. The hotel was very quiet and in an excellent location. Although our room was somewhat small, it was very well laid out and functional. The front desk staff was very helpful in making dinner reservations and helping us in navigating the city. I would highly recommend the hotel to others.

Guest rating:

5/9/2011

"Excellent"

I booked this for my parents Golden Wedding. The whole experience was excellent - a really good room, great location and really helpful staff. Thank you very much.

Guest rating:

16/7/2011

"fantastic"

great rooms great hotel great location

Guest rating:

15/7/2011

"Fantastic, loved everything about the hotel"

Guest rating:

10/7/2011

"Nice Hotel! Would Definatly go back! "

Really nice hotel! I wish we had spent more time eating at the hotel and sitting in the sky lounge but there was so much to do we didnt get chance. I would definatly go back! It was our 1st anniversary so we were offered 2X jugs of Pimms to celebrate!

Guest rating:

9/7/2011

"Affordable luxury"

Guest rating:

6/7/2011

"Wonderful Hotel"

We loved this hotel. The service was super, It is bright, modern and in a great location. We will definitely return to this hotel when next in London.

Guest rating:

5/7/2011

"Excellent Value"

Fantastic value for money, modern, spotless, staff pleasant, friendly and helpful. 300m from nearest tube station and about 500m from The Tower of London. Will definitely use again, in fact have booked for Leeds and am thinking about booking Amsterdam.

Guest rating:

4/7/2011

"Great location, super comfy beds!"

We stayed at the Mint hotel for two nights. The rooms are very comfortable, the beds especially! Beautifully clean & modern shower rooms with power showers & mist free mirrors. We had continental breakfast included in our rate & there was always plenty to eat. There was some queueing for breakfast, but it didn`t take long to go down. The Skylounge is worth a visit for the view, but be prepared to take a mortgage out to pay for the drinks! Just 2 minutes walk from Tower Hill tube & 5 minutes from Aldgate so perfect for getting out & about. Locally to the hotel there were plenty of bars & restaurants too. Would definitely use this hotel again.

Guest rating:

3/7/2011

"Everything about this modern hotel was first class"

Friendly staff, good-sized, well-provided room with comfortable bed. Very good continental breakfast. We will definitely use the hotel again

Guest rating:

28/6/2011

"-"

the hotel was very chique funky lovley staff and beautiful hotel location was good close to metro not far to reach attractions would definatly go back to the hotel 8 out of 10

Guest rating:

5/6/2011

"hotel let down badly by service"

hotel absolutey lovely and the bathroom immaculate, however, staff in the dining room seem badly trained. we were sat next to tables with dirty dishes on and we were not asked what we wanted specifically on our full english breakfast so it was just overloaded with everything. on the friday night we walked out of the skyline lounge because the staff were ignoring us stood at the bar. they seem more bothered about sorting out till receipts and it was embarrassing in the end. lovely hotel but we left incredibly disappointed with the service we got and I am afraid we will certainly not be recommending it for this reason.

Guest rating:

26/5/2011

"Would recommend"

Easy check-in and friendly reception staff. Able to get to our rooms well before usual check-in time. Room very clean but only a shower in bathroom. It was fine for me but my husband prefers a bath. Breakfast was good but had to get up a little early to avoid the long queue. Staff friendly and helpful throughout stay. Overall an enjoyable experience and would certainly stay again.

Guest rating:

25/5/2011

"Real value for money. Location, service and facilities all top class."

Only two minor criticisms. The square wash basins in the en-suites may be fasionable, but are not really practical. The queues for breakfast may be unavoidable when the hotel is full, but are not the ideal start to the day, Nevertheless, a truly enjoyable stay. Thank you.

Guest rating:

25/5/2011

"excellent"

Our stay was more than i could of hoped for,the room was excellent,the staff were very helpful ,the position to the attractions was fantastic and overall very very good.I will be coming back to stay in the near future and will recommend it to everyone i know.

Guest rating:

23/5/2011

"A wonderful stay from start to finish(2 nights), keep everything at top rate! "

A well appointed hotel, excellent mid-range value in a super location.

Guest rating:

22/5/2011

"A very satisfactory stay in a good and well run hotel. We will certainly use it in future"

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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