Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

86%  based on 17 reviews

Guest rating:

11/12/2011

"Very well placed. Tea at breakfast awful!"

Guest rating:

27/11/2011

"Great Location"

The hotel was very clean and had a good location. The breakfast was not very good though. Very helpful friendly staff

Guest rating:

10/10/2011

"Superb"

We had a fantastic room. The staff were very welcoming and happy. We had a lovely continental breakfast brought to our room ( so we could watch the rugby) and it was plentiful and the beverages were hot. The hotel had a comforting feel about it and both of us have said that we would recommend it to all our friends. Thank you for making our stay a great one.

Guest rating:

12/9/2011

"Pleasant helpfull staff"

Guest rating:

31/7/2011

"-"

Great location for getting about and near the theatre, hotel and staff were great but breakfast could have been better but having said that I would stay there again.

Guest rating:

11/7/2011

"An extremely clean hotel with polite staff in a very good location"

Guest rating:

13/6/2011

"Lovely staff, lovely hotel."

Guest rating:

5/6/2011

"-"

Overall a nice hotel and good value for London. The staff were helpful and friendly. We had a LG room so no view (apart from a wall!), but it was well equipped, comfortable, quiet and clean. The bedroom was small but the bathroom was spacious. Has a garden where you can enjoy a drink and read after a long day sightseeing.

Guest rating:

20/4/2011

"-"

We only stayed at the Grange Whitehall for one night but will not hesitate to book here again for our next London visit. Nice area, nice street, calm, pleasant hotel and smart, helpful staff.

Guest rating:

5/4/2011

"Perfect Location to central London"

This hotel was perfect for being central to everything you want to see in london, about a 12 minute walk to the main west end, soho, and piccidilly, the hotel was beautifull, exreamely comfortable beds and friendly staff. Could not fault it at all, would definately stay here again.

Guest rating:

15/3/2011

"Exceptionally clean but bed bad for back & room beneath noisy kitchen"

The Grange Whitehall was exactly what you expect from a hotel in London ideally based for theatreland. The room while small and compact was exceptionally clean. Bathroom was good with a bath that I could actually lie down in (I`m over 6` tall). Sadly the bed was small and the mattress painfully soft, not to be recommended for guests with back problems. That coupled with our room being directly beneath the noisy kitchen made for a sleepless night. I`m sure other rooms above the basement would be less noisy.

Guest rating:

13/3/2011

"-"

A very well situated hotel with friendly efficient staff.

Guest rating:

1/3/2011

"Run on the cheap - no tea or coffee in the room, sheet not covering top of matress, cheap breakfast"

Staff were friendly but all were young and a bit inexperiencedUnusual to be submitted to rules about photocopying passport etc as a UK citizen and resident when it turns out they apply to people visiting from abroad

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.