To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
13/10/2019
"-"
Excellent friendly staff and hotel rooms and breakfast fabulous
20/1/2019
"Beautiful hotel, modern, clean, comfy beds, loved panel operating curtians, lights etc, loved it all"
1/11/2018
"Perfect location "
Perfect location for Apollo theatre. Room spacious, bath and a shower which was great though bathroom is in need of re decorating looks old and obvious repairs to cracked tiles. But would still recommend purely For ease from Victoria station and location for theatre. Breakfast plentyful.
25/2/2018
"Very nice and central "
Very nice hotel with very comfortable rooms nice and quiet and very close to the Apollo Victoria theatre
19/2/2018
"Stunning hotel "
I have not got the words to describe how perfect our stay was at the plaza Victoria. Stunning surroundings, impeccable atmosphere and decor. The staff could not have been more welcoming and attentive. The room service was outstanding and breakfast was amongst the best I have had the pleasure of enjoying. We thoroughly enjoyed our stay and will certainly be back... we could have happily moved in!
29/1/2018
"Rooms not ready "
We checked in at 3pm. I had booked 3 triples and 1 twin. Only 1 triple was ready. When we got in the room it was only made up for 2 people. When we went to get the key cards at 4pm for the other 2 rooms they were still not ready. It took another 15 mins to get them which made us late for our dinner reservation, which we then had to rush to get to the theatre. We missed the first 5 mins of the show
17/1/2018
"-"
Hotel staff were excellent but the room we were allocated was a little "tired" for a superior room. e.g. crazed mirrors in the bathroom. We were unimpressed by the Tozi restaurant where we ate on the Sunday evening but apart from that we had a wonderful break with Hotel Direct and will use you again.
19/10/2017
"-"
On arrival we were checked into a double room when we had booked a triple room. We were moved to an apartment suite which was spacious but was clearly in need of being refurbished like the room we had been given earlier.
10/8/2017
"Brilliant surprise for my wife`s birthday!!"
Excellent service and room and breakfast were the best we`ve had.
23/7/2017
"3 Minute walk from the show"
Attentive staff and clean rooms with a huge bed
17/6/2017
"-"
Everything done to very high standards
26/2/2017
"-"
Staff very helpful, allowed us to check in esrly. Also mentioned we were celebrating pir birthday do upgraded our room x
11/2/2017
"-"
Excellent hotel with pleasant and helpful staff. Bar prices expensive, but that`s London!! Excellent position for Apollo Victoria theatre within easy walking distance. Executive rooms large, lovely large bed and spotlessly clean. Breakfast fantastic choice of English and continental fare. My first choice for a stay in central London. This was my 6th visit.
23/1/2017
"park plaza victoria"
Lovely hotel and only two minuets from the Apollo, staff were helpful and cheerful, full breakfast included which was very fresh and very much enjoyed.Would happily recommend.
22/1/2017
"Very clean and a beautiful place to stay "
15/1/2017
"-"
Great rooms. Lovely staff.
4/12/2016
"Sound proofing could be better/ very good breakfast "
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.