Hotel Emperador reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

79%  based on 5 reviews

Guest rating:


"A bit old school, and not that welcoming."

Guest rating:


"Great location. Good food and the pool was a blessing on a hot August day."

Guest rating:


"Hair Drier"

We stayed in room 218 - we reported a hair drier which wasn`t working. We were informed that somebody would cpme to have a look at it - No body did anything. The hair drier is still not working!!

Guest rating:


"booked hotel as we wanted to swim emailed to check when pool opened - was told may 1st was not open"

room very small and pool not open / roof top garden not accessible.when we asked why the pool closed was told it was because of the weather - when i tried to explain that we were dissapointed was cut off in mid sentance by desk staff. We booked this hotel because of the pool - assumed it was heated - it opened saturday ( we checked in thursday - unday ) it was freezing. Was not allowed to access roof garden ata ll till saturday - very dissapointed. Also paid the same price as friends and we were given smaller room no tea and coffee facilities very dissapointed. had to expalin my room key was stolen in my bag on friday night - no concern shown at all by reception staff just changed room key .

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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