Hilton London Kensington reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

79%  based on 10 reviews

Guest rating:

24/3/2024

"Very helpful and friendly "

Thank you

Guest rating:

26/2/2023

"Not 4 star"

Hilton hotels are not 4star especially this one, the first room wasn`t as big as a prison cell, I`d booked 2 adults with one 5 yo, double bed supplied and no bed for my daughter, the room was colder than the North Pole so asked to be moved and to be fair the guy on reception actually did move us to a larger room which was still very cold and not my idea of how Hilton hotels should be. Coming down to London again in June but certainly will not be checking into the Hilton kensington.

Guest rating:

22/1/2023

"Comfortable "

Guest rating:

21/6/2022

"Filthy Hotel!"

Rooms were filthy, ordered room service was told there was a bottle opener for our diet coke, which there wasn`t tried to ring down to get one but nobody would answer the phone.Avoid!

Guest rating:

3/3/2017

"-"

Room was smaller than expected, and bathroom door did not lock. Breakfast was good but not much choice. Ice machine didn`t work on the floor and had to go to another floor. Check in and check out was excelent and speedy. All staff were very friendly.

Guest rating:

9/1/2017

"perfect"

Guest rating:

9/12/2016

"Very happy and very good value for the money"

Guest rating:

22/11/2016

"-"

Did not stay at the Hilton Kensington Stayed at the Corus Hyde Park

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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