The Howard reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

95%  based on 34 reviews

Guest rating:

21/6/2016

"Incredible service!"

Helpful and accommodating in every way.

Guest rating:

13/3/2016

"Excellent staff"

We had a one night stay. Fantastic. Breakfast was lovely. Will go back

Guest rating:

17/6/2015

"Rooms far too hot and stuffy"

Terrace Room Suite far too warm and stuffy. Also, you are not able to open any windows.

Guest rating:

1/2/2015

"Everything is special about this hotel which is why we have stayed many times"

Guest rating:

8/1/2015

"Warm friendly hotel"

Thank you for a wonderful stay in your hotel in December. It was cold outside but nothing but warm and welcoming inside. Thanks again I will be recommending you to all I know.

Guest rating:

5/11/2014

"A fantastic place to stay."

We were made very welcome by all of the staff, the service was fantastic the accommodation a delight and the breakfast to die for.Not to mention the bar that has a good stock of fine wine and Scotch and they make a mean cocktail.We will definitely go back and stay again.

Guest rating:

10/4/2014

"Welcoming, friendly, luxurious without being prissy, worth every penny."

A great hotel in a surprisingly peaceful location in the centre of the New Town. Lovely, spacious room, quick, friendly and efficient service, and what has to be the largest bath I`ve ever had the pleasure of encountering. It`s not the cheapest hotel in Edinburgh but it`s worth it.

Guest rating:

17/2/2014

"Excellent high-class personal service - no criticism at all"

Guest rating:

9/12/2013

"Super small Hotel.Service was excellent by everyone of the staff. Compliments to the chef. Food was "

Guest rating:

28/11/2013

" Lovely, friendly hotel in a super location, with parking.Excellent food,sevice"

Guest rating:

7/11/2013

"-"

Absolutely fantastic hotel, made our trip to Edinburgh extra special. Everything from the hotel itself to the friendly staff was faultless

Guest rating:

25/4/2013

"Thoroughly enjoyable stay. Staff were excellent and made us feel very welcome.Hope to visit again."

From the outset, we were made to feel comfortable and welcome. The dinner was beautiful! From a cream cheese filled cherry tomato amuse bouche before our starter of crab cakes. Fillet steak, seasoned and cooked to perfection, followed by opera gateau and coffee. The staff are amazing and nothing is too much bother. Afternoon tea on another day was lovely too and it was an invitation to afternoon tea at the Howard, on a previous trip to Edinburgh,which prompted us to book a short break at the Howard in the first place. I look forward to another visit in the not too distant future. Hang on to your Staff, they are your greatest asset.

Guest rating:

25/2/2013

"Superb hotel"

Comfortable and refined, there are not many boutique hotels of this quality. The food was excellent and the service compared very favourably with any hotel, anywhere, at any price. True butler service, large and comfortable rooms (we had two) and remarkably affordable. What more could you ask for?

Guest rating:

7/2/2013

"-"

Excellent hotel great breakfast with haggis! close all attractions and shops. Would recommonde to friends and would return in the future. Also great cuury house a few minutes walk away. Just one very small issue the rooms are very warm at night..

Guest rating:

5/12/2012

"Welcoming and very comfortable. "

Best scrambled egg and salmon for breakfast we have ever had! Will definitely use this hotel again.

Guest rating:

23/11/2012

"Food good Room clean but small.Plumbing slow and noisy.Did not use butler.Disappointed when arriving"

Dragged case in unaided.Not a good start for an hotel that makes butler service one if its main attractions!! We ordered sandwiches which were delicious and served by charming Dyrern! Lounge is too small if centre seating occupied and you have friends join you for a drink there is nowhere to sit together had to move to dining room!! We would return for B& B but request larger room .The rate was very attractive The location good nice walk to George Street!

Guest rating:

19/11/2012

"Excellent and very comfortable stay"

Guest rating:

8/3/2012

"An unequaled level of service "

The quality of service and food is second to none, the likes of which I have not experienced for many years. A hotel of this size in the city centre offering off-road parking is very rare and much appreciated. My stay was short but very pleasant and having both a bed room and sitting room for the price was excellent. Very best wishes for a successful future. PC

Guest rating:

27/1/2012

"Great Hotel"

Enjoyed our stay at the Howard, staff very friendly and helpful.Would go back there without hestitationbreakfast lovely

Guest rating:

25/1/2012

"Exceeded expectations. Staff exceptional. Highly recommended."

Could not fault service, comfort, or efficiency.

Guest rating:

12/12/2011

"The staff were exceptional and the service was professional and personal"

A beautiful hotel,lovely rooms,excellent service with lots of character.The staff were very attentive and could not have been more helpful

Guest rating:

1/11/2011

"The rooms are of a five star standard but everything else needs improvement"

There was a wedding on at the hotel when we stayed, whist I respect that this was someone elses special day there was a definate lack of service for the other guests staying. You should never neglect the other paying customers because these are more likely to repeat visitors. I shouldnt have to go to reception to ask for my room to be made up at 1.30 in the afternoon!!.There is no bar at the hotel so each time you would like a drink you have to ring or ask,this is no good if someone does not answer the reception desk phone.I dont like to moan but we were celebrating a special occasion too, would I rate it a five star, no but a good four star hotel.

Guest rating:

17/10/2011

"Very comfortable, top quality service, ideal city centre location, friendly and welcoming"

Guest rating:

26/6/2011

"Very fine hotel"

Superlative rooms, attentive service, great breakfast and a car prk

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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