To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
30/5/2016
"BOOKED 3 SINGLE EN-SUITE ROOMS, ROOMS TINY, SHOWERS WERE THE SMALLEST EVER"
ROOM DECOR TIRED, ROOM SMALL BUT ADEQUATE, BED SMALL - (FEET HANGING OFF END), THE TINY SHOWER WAS THE SMALLEST EVER, BREAKFAST GOOD, STAFF EXCELLENT - SIGNS SAYING REFURBISHING ROOMS ????? LIFT NOT WORKING 1 DAY, BUT REST OF OUR PARTY STAYING IN CENTRAL DUBLIN - ZERO SLEEP FOR THEM DUE TO CONSTANT DUBLIN PARTY NOISE ALL NIGHT, - SO GLAD WE WERE SOMEWHERE QUIETER, ABOUT 20 MINS TAXI RIDE FROM DUBLIN CENTRE (33 EUROS ONE WAY FARE).
12/1/2016
"Good value for money"
Overall stay was very good, food was excellent, Internet a bit patchy.
8/12/2015
"-"
Lovely stay and friendly staff
17/11/2015
"A cold hotel"
Our room was freezing. It had two tiny old radiators which where situated by the windows. Hardly any heat came off them. It was that cold our wine did not need to put in a fridge. We left it on the windowsill where it chilled nicely. Staff where very friendly and helpful.
16/10/2015
"Service and smiles."
A lovely place with everything you would expect of Irish hopitality. Would recommend it to anyone coming this way. Under difficult person circumstances it was the positive aspect of my first visit to Ireland.
31/8/2015
"Does the job. "
24/3/2015
"customer service is everything!!"
Receptionist most unwelcoming and rude, no smile or greeting, main concern asking for a credit card, and hotel bill had already been paid, unhelpful when we enquired about a meal in the restaurant. Lady on bar extremely pleasant/ chatty. Being vegi ordered cheese/ tomato toastie got ham and cheese!! The man serving didn`t apologise, obviously didn`t realise the significance of serving ham to a vegetarian. Bill for food/drinks were put on our room then received call from receptionist requesting we settle our bill, we were in bed. Same receptionist on duty next morning mood /manners were no better.
23/9/2014
"room 208"
Matress furthest away from window needs replacing metal edge catches behind knees. Bathroom needs updating bath panel short of end and filler put in but it is coming out.Mary on reception very helpful.
31/7/2014
"Excellent staff and food. Hotel was close to Dublin City & bus nearby. "
27/5/2014
"-"
The hotel is advertised as a spar hotel but there wasn`t a spar. Water pressure in the room was poor. Room small but comfortable. General areas seating could be cleaner, most chairs we sat on had stains which could easily be remove by cleaning. Easy access by bus, but last bus from Dublin 2320, and a taxi would have cost 30 Euro`s. Hotel bar catered for men, by having sports on the TV, no entrainment for younger customers, unless you like line dancing. Excellent link to motorway, as the Spar (which isn`t a spa) is on the M50 motorway. Overall a nice hotel, well suited to the more mature customer.
9/9/2013
"-"
Made to feel welcome from the start despite the receptionist being very busy. Room had all the basics, comfy bed with spotless linen, piping hot water, kettle, tv, plus iron with board, hairdryer, and shower cap.I had to leave before normal breakfast serving time and needed a gluten free diet. They were happy to oblige. The bar did meals and had a lovely friendly atmosphere. Despite them being fully booked and a wedding on in the hotel, my room was wonderfully quiet. I enjoyed my meals.
4/8/2013
"Extremely friendly & helpful staff."
A little hard to find as the postal address is not compatible with Tom Tom. Hotel very clean & tidy with great food. Decor needs updating.
23/7/2013
"Lucan Spa Hotel was very nice and clean although room needed updating"
26/6/2013
"-"
Was only there overnight for a wedding and everything was very good
28/5/2013
"Good Place to Stay"
Staff were very helpful and friendly. Were booked in for bed and breakfast only, breakfast was excellent. Hotel is 5 minutes walk to bus stop,once you know where to get off and walk to find the hotel its no problem. Bus can take up to 25 minutes into the city when busy but they run often and the longest we waited at either end for a bus was 10 minutes. We felt the hotel very good value for money.
3/3/2013
"-"
Nice pleasant stay, friendly staff, nothing to much problem
3/1/2013
"Excellent service, great breakfast and really friendly staff"
31/10/2012
"A wonderful hotel, full of character, charm and modern conveniences."
We were only here for one night, but found the hotel room, the staff and the pub to all be excellent. We will definitely visit again.
5/7/2012
"Friendly staff, good reception, good food"
Problem in bathroom of room 22, both bath taps old and very stiff. No rail/handle on wall of shower for safety.
25/6/2012
"Fantastic friendly hotel"
24/6/2012
"Fantastic service"
Hotel staff were fantastic, we arrived at the Lucan Spa Hotel 5 1/2 hours before official check in time after we had been travelling since 3am. We were very tired and said would we be ok to sit in lounge until it was time to check in, however the very friendly receptionist talked to the cleaning staff and sorted it so that we were actually given our room at 11.30am instead of 2pm. She also organized complimentary pot of coffee for me. Hotel was very clean and all of the staff went out of their way to be helpful. We would definitely stay there again
13/3/2012
"Stylish hotel with friendly staff"
Staff very helpful and friendly, rooms functional and the breakfast was excellent. the hotel is situated just a short distance of the ring road and we took a taxi into Dublin .we fully intend to return to this hotel a some future date as it was also excellent value for the money
27/2/2012
"-"
Love the welcome and the friendliness of staff, however, the beds are something to be desired and need upgrading to having springs! urgently
8/11/2011
"Looking Dated"
The stay was fine. Nothing more then I paid for, but the Hotel is in need of modernisation. It has a distinctly tired 80`s feel about it and the coats of paint do not hide the need for a major refurbishment and upgrade.Service was fine and food was acceptable, nothing that impressive.
9/10/2011
"Staff very friendly and welcoming"
27/9/2011
"-"
seven of my family arrived saturday 24th september and from the moment we stepped in to the hotel we had the most amazing reception and service till we left on Monday morning. We would advice anyone thinking of doing a trip to Dublin to stay there perfect location. Thank you once again the Denman Family.
1/9/2011
"Its a must"
GREAT HOTEL , STAFF WERE JUST FAB, CANNOT FAULT ANYTHING.
30/8/2011
"no spa available or bath in room"
26/8/2011
"Great service, lovely hotel"
What more can anyone need and good valueThanks
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.