Price and availability
Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
28/5/2012
"-"
Some of the staff were unhelpful and downright rude (some were very helpful)
Hotel response from Revenue Manager
21/6/2012
Dear guest,First of all, thanks for giving us your feedback. We appreciate your opinion, as it moves us to improve every day.Our sincere apologies for all the inconvenience caused during your stay with us. Despite that, we hope to have another chance to see you in the next future.Best regards,Gran Hotel Las Rozas Team
Our review system
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.