Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

88%  based on 61 reviews

More reviews >>

Guest rating:

30/8/2014

"Services at the hotel was excellent. Staff interpersonal rat"

Guest rating:

14/6/2014

"Poor advice re transport"

Clean and adequate though

Guest rating:

17/2/2014

"average hotel definitely not 4 star"

Guest rating:

7/1/2014

"Fantastically located, clean friendly hotel"

The hotel was ideally located within easy walking distance of the sights!! Staff were friendly and helpful. The room was spacious and clean (although was supposed to be a double room and it was two singles pushed together that moved apart if you rolled onto the join!!). I would definately reccommend this hotel to anyone planning a trip to Paris!!

Guest rating:

9/12/2013

"Good choice of hotel in quiet area but decor sad and in need of updating. Otherwise no criticism."

Guest rating:

4/12/2013

"Great location ,slightly disorganised"

This hotel is in a great location and is very nice.It is approx 20 min walk to the eiffel tower. The rooms are spacious and very clean. The only problem we had was that when we came down for breakfast on the 2nd morning there was almost nothing left. Breakfast was served to 10.30 and this was at 9.30. I asked the one member of staff who was trying to clear tables, and re set them. He told me it would arrive in approx 15 mins, and he siad he was on his own and complain to reception if I wanted, which I did. Following this 2 reception staff arrived trying to re set tables and slowly re stock the breakfast which was to a minimum. I will say that on our first morning the breakfast was fantastic so don t let this put you off

Guest rating:

19/11/2013

"Was ok done the job room way tidy"

Guest rating:

19/11/2013

"friendly staff, good location"

Very good hotel. Nice rooms, staff couldn`t have been friendlier or more helpful. Very well situated for the Eiffel Tower (20-30mins walk) and Statue of Liberty (5 mins). Only critiscm would be the warm breakfast was barely warm, otherwise a good choice of food, continental style breakfast.

Guest rating:

10/11/2013

"Very nice Hotel"

We had a very pleasant stay at the Eiffel Tower Hotel. The staff were friendly & helpful, our room was very good & the Buffet Breakfast was excellent including the fantastic strong coffee & wonderfu french sticks. The hotel is ideally situated for the Eiffel Tower & Seine River etc but on a fairly quite street. We would definitely recommend this hotel & would stay again on any future visits to Paris.

Guest rating:

31/7/2013

"Great position. Easy to get into city centre from. Room ok. Breakfast fine."

Guest rating:

4/7/2013

"Central but quiet location"

Guest rating:

10/6/2013

"friendly helpful efficient staff.spacious clean rooms.will definitely stay here again"

Guest rating:

10/6/2013

"Excellent t Hotel customer service"

We`ve been to many Parisienne hotels, without doubt, Hotel Eiffel is the most courteous, value for money, superbly located hotel we have stayed in. For the first time we will probably go back to the same hotel for our next long weekend away

Guest rating:

28/5/2013

"-"

Excellent room and great service on arrival. Service later a little wanting at times. Breakfast can be a little `manic` with restricted space for guest numbers and food replacement `patchy`. Overall it suited us fine.

Guest rating:

26/5/2013

"Though things were less than perfect , this hotel suited our purpose for our 3 nights in paris."

The hotel was comfortable and had easy access to 72 bus route into the centre of Paris. We made good use of this .The advertised " free WiFi " was not easy to access and, if possible , only for a spell of 4 minutes at a time .Breakfast options were satisfactory but at peak times guests were left waiting for a table or for food to be replenished .Since our flight home was not until night time we kept a room on for an extra 4 hours and were charged ?90 !! A bit excessive we thought !! Some staff very friendly and helpful - some not perhaps through having too much to do .

Guest rating:

13/5/2013

"Close to the Eiffel Tower"

A little tired in places the soft furnishings in the breakfast room could do with a clean , staff very friendly though and the bedroom was comfortable wouldn`t say it was 4 star but we slept well, we prefer to stay near St Michel so for us a little out of the way but that`s personal preference just meant a tube ride.

Guest rating:

2/5/2013

"Very good hotel with excellent staff"

Our room (large by Paris standards, comfortable and spotlessly clean), the breakfast (fresh, varied & plentiful) and the superb staff were extremely good - nothing was too much trouble for them and most were able to speak English. We hadn`t realised they were associated with St James & Albany, where we`d stayed 3 years ago, which is also 4*. However, although this hotel was very good, we didn`t feel it was quite as high a standard as the sister hotel but the room rate was less, so that may reflect this. The small problem for us was that the nearest Metro stations, although OK for most guests, were a little inconvenient for my husband as he has difficulties with walking and we`d prefer to stay nearer the Metro line next time. Nevertheless, we`d certainly recommend this hotel.

Guest rating:

26/4/2013

" Good clean hotel with descent breakfast included"

Although only about 15min walk to Eiffel Tower its a bit remote from many other tourist attractions.

Guest rating:

21/4/2013

"Staff were very friendly and helpful .hotel convenient to underground"

Would have liked tea and coffee making facilities in room.Would recommend to friends

Guest rating:

16/4/2013

"excellent value"

NICE CLEAN HOTEL WITH VERY HELPFUL AND FRIENDLY STAFF. OFFERS EXCELLENT VALUE FOR MONEY.

Guest rating:

12/4/2013

"Great Location"

Really helpful staff. Great location. Clean, large rooms. Very dark and quiet at night. I would reccommend.

Guest rating:

11/4/2013

"friendly well placed hotel"

Friendly staff,clean and comfortable.Ideal location to tour Paris.I would thoroughly recommend.

Guest rating:

9/4/2013

"Clean, comfortable, excellent breakfast and very well situated."

Guest rating:

6/4/2013

"Hotel was nice, 10 min walk to metro, staff friendly. Breakfast good. Good local cafes`."

Only comment was that no one informed us there was a hot breakfast available as this was hidden in corner of Dining area under small hot plate. Also plug in bath was jammed although to be fair we did not report this as we usually just have showers anyway. Room was large and was cleaned daily. Good quiet area and no noise at night. Would use again.

Guest rating:

5/4/2013

"Very good price through Hotel Direct for our room. Hotel service excellent."

Guest rating:

27/3/2013

"Good value hotel"

Good quality hotel with excellent choice at breakfast. Rooms are very spacious and the staff very helpful.Only concern was that we asked the hotel to order a taxi to go to Gareth du Nord and there was already 16 euros on the clock when we got in. The fare was double that of the incoming journey.

Guest rating:

6/3/2013

"very average, surprised at 4 star rating.Would hesitate to recommend this."

Guest rating:

1/3/2013

"fantastic"

Lovely hotel hidden in a great location. Eifel tower an easy walk, transport links to all tourist attractions on the doorstep. Staff were very friendly and helpful and the superior delux room had an added balcony. Highly recommended.

Guest rating:

21/2/2013

"Would definitely come again."

Guest rating:

15/2/2013

"Very Average"

Personel was very nice, the breakfast was good and had a lot of varieties, the room was not very clean but ok.

Guest rating:

24/1/2013

"Very friendly and proffesional staff,rooms comfortable and clean"

Although very comfortable a bit more storage would be an advantage - 5 coat hangers and one shelf were not enough , a small chest of drawers would have made all the difference ! Even so great value for money and some really great local restaurants that make the place exeptional

Guest rating:

20/1/2013

"Beyond expectations"

Warm, friendly reception and many small family style restaurants dotted around the corner. Will definitely come back!

Guest rating:

5/11/2012

"clean ,quiet,very efficient and friendly staff-good breakfast"

Guest rating:

31/10/2012

"Well worth the money"

Very nice and clean hotel well worth the money will gladly use hotel again

Guest rating:

11/10/2012

"Great location, clean hotel rooms, breakfast was slightly disappointing "

Hotel rooms were clean but basic, no tea/coffee facilities. close walk to train and metro stations and even to the Eiffel tower great! I would say only disappointment was the breakfast, he hit breakfast consisted of couple sausages, dried out egg and bacon, however there was also pastries, and fruit available an plenty of tea and coffee! After observing other hotels in the centre of Paris ours was perfect! Away from the hustle and bustle we had a lovely five day stay at this hotel! Would highly recommend!

Guest rating:

10/9/2012

"Good Location"

Situated in a good location close to the Tower. Hotel was very clean with friendly staff. Plenty of cafe/restaurants nearby, 15 mins walk from tower. Within easy reach of bus/rail services. Would stay again.

Guest rating:

28/8/2012

"good, near the tower, not able to connect with the wifi, but i would like to go again."

Guest rating:

26/6/2012

"Excellent place to stay for visiting Paris. Very good service and staff. Child friendly."

The walk from the hotel to the Eiffel Tower is itself an attraction. It took us a lot less than 20 minutes. The Alle des Cygnes is most attractive, a hidden gem with the Seine on both sides. Plenty of good and reasonably priced restaurants in easy walking distance of the hotel. The accommodation for the children was also very good, in effect a family suite. I would recommend it any time for a personal or family stay.

Guest rating:

13/6/2012

"Friendly welcome"

Very friendly welcome from Claude at check in, breakfast was good, nice spacious room,cleanliness overall was good. close to metro/rail stations, no complaints really.

Guest rating:

24/4/2012

"we got a great value for money hotel, very clean, welcoming and excellent breakfast!"

lovey quiet area, good transport connections, walking distance to eiffel tower, decent cafes and restaurants in the area, would not hesitate to recomend.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.