Central Park Hotel Hyde Park reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

79%  based on 361 reviews

More reviews >>

Guest rating:

18/5/2017

"Very convenient"

I didn`t stay long enough to take it all in - less than 12 hours - but what I saw was fine.

Guest rating:

12/5/2017

"Clean & convenient "

For a 3 star hotel this was fine. Fairly `average ` in all aspectsThe room we had was clean and comfortable except the pillows which were like rocks with no soft alternative Bathroom was really clean and brightOnly criticisms were there weren`t enough teabags/sugar sachets (one cup of tea`s worth each)Staff were efficient and polite but not personable We didn`t have breakfast as we were told it was £10 each!

Guest rating:

29/4/2017

"Central Park Hotel"

Guest rating:

22/4/2017

"Avoid Room 721"

In general the hotel was pleasant and clean. Bar and food good. Avoid Room 721 if you wish to sleep, the noise from the lift motors prohibit you from sleeping!! This room should not be used as the lift motor noise is actually louder in room 721 than when stood by the bank of three lifts!!

Guest rating:

17/3/2017

"decent hotel."

room small but adequate for 2 people, although the bathroom very tiny, but again adequate.breakfast was a little bit of a let down, theres -plenty of choice but it was bland.staff pleasent enough apart from the lady on the bar, who never smiled or acknowledged customers at all.

Guest rating:

12/11/2016

"disappointment"

I will start with something good. Staff were mostly friendly and helpful. Room was adequate and bed comfortable but corridors made a rather shabby impression. Needs to be attended to to fit with the exterior impression of Hotel and reception. The specially ordered English Breakfast was not available due to kitchen problems, a great disappointment and unfortunately only received offer of some kind of compensation after contacting Agent after the holiday. The continental breakfast did not meet usual standards. Main lift to breakfast room in basement not working. My overall impression : a bed for the night, end of story.

Guest rating:

12/11/2016

"Convenient and uncomplicated."

Staff very helpful. Exceptionally clean.

Guest rating:

7/11/2016

"Very good location, for tube and bus services to all tourist attractions. Hotel staff and facultveve"

Guest rating:

6/11/2016

"Clean and basic but totally fine"

Our room felt that it had been recently refurbished and although the bathroom was tiny the shower was good and it was very clean. The room was serviced well and the public areas were well kept. However, the corridors leading to the room were less than grotty with wallpaper peeling off and a grim sort of `Shining` feel to it. We paid for what we thought was going to be a full English breakfast only to be handed vouchers for a continental breakfast on arrival. Our first morning at breakfast was greeted by a sign outside teh dining room explaining that the extractor system in the kitchen was not working so a cooked breakfast could not be had. The same notice was there on the second morning. In London I would have expected that a hotel could have found an extractor system fixer in 24 hours which makes me think this statement was not totally honest. I would use the hotel again but not expect anything special

Guest rating:

2/11/2016

"Adequate"

The hoitel was pleasant, most staff were civil, although the check in staff were the least freindly and helpful. Our room was in the basement and was clean and well kept?that said it did feel like we were in the basement with stark white walls and functional decor.Realy disappointed that a full English breakfast (costing 10 pounds) consisted of bread rolls, ham, cheese and coffee.If the hotel wasn`t in London it would be considered overpriced.

Guest rating:

31/10/2016

"-"

Bed to soft and sagged in the middle, bathroom to hot and the shower sprayed all over the place if you put the water over half way on tap.The breakfast was excellent.

Guest rating:

29/10/2016

"Excellent location, helpful staff, excellent breakfast, clean and functional rooms."

Excellent location, helpful staff, at reception, check in and out dealt with promptly and efficiently, rooms cleaned excellently, breakfast plentiful, varied, a good experience. I would book to stay here again.

Guest rating:

29/10/2016

"Reasonable hotel."

The Central Park Hotel is close to Hyde Park and only a 20 minute walk from Paddington Station. Reception and bar areas nice and welcoming, as were all the staff. Our family room 3 single beds was a bit cramped as was the bathroom. Huge shower which was lovely. Good range of food for breakfast, although no hot food on our final day as there was a problem with the kitchen. Plenty of other choices though. Would consider using this hotel again.

Guest rating:

28/10/2016

"top hotel"

most enjoyable stay

Guest rating:

25/10/2016

"Nice hotel good value for money burp pot service"

Guest rating:

20/10/2016

"-"

Lovely hotel but didnt appreciate having to pay £10 for a cooked breakfast on top of everything else.which of course i refused to do.

Guest rating:

19/10/2016

"great location"

the hotel was busy, but staff were friendly and helpful. My room was clean and comfortable. There was a strange dip in the floor under the carpet near the bathroom, which was a trip hazard, bathroom fittings were tired and the sink cosmetically cracked. I stayed just one night, it was the perfect location for my planned trip to London and enjoyed it`s proximity to Kensington gardens and Hyde Park. The breakfast was good, tea and coffee and continental breakfast was self service. Overall a good hotel that I would use again

Guest rating:

17/10/2016

"There was a smell of drains in the bathroom. And the rooms are very dated compared to the reception."

Guest rating:

24/9/2016

"Central Park hotel near Hyde park"

Entrance to the hotel very smart and big. Reception staff friendly and professional. Room very clean, slightly smaller than expected. Bed very comfortable. En suite adequate and power shower excellent. Breakfast was lovely. We had the Full English. I did have to ask for more coffee, sugar and milk for the room as only 2 of each was provided, but the staff gave us more.

Guest rating:

18/9/2016

"convenient location"

this was my second visit to the Central Park Hotel. It is in a fantastic location, just a short bus ride to the West End; and if you like walking a lovely stroll through Hyde Park brings you down to Kensington High Street.The room was comfortable and clean, and the staff are friendly and helpful.

Guest rating:

15/9/2016

"-"

The fridge in the room in my opinion was dangerous, it was that hot it was more like a radiator and made the room like a sauner. Not a good nights sleep.

Guest rating:

12/9/2016

"-"

Hotel very modern and very clean. Central location for bars and underground. Great having a night cap and the end of a busy day in the hotel bar, friendly staff in the lobby, hotel restaurant at breakfast and hotel bar. Would recommend this hotel and would stay here again when visiting London. Thanks.

Guest rating:

25/8/2016

"Not the greatest"

Room not clean, two single beds pushed together to act as a double, so one side up against the wall. Was not given breakfast voucher on arrival and then had to prove to staff that breakfast was included on confirmation paperwork but told it wasn`t there end, poor service from reception, breakfast was enjoyable on the plus side

Guest rating:

31/7/2016

"Looked newly refurbished clean white walls .new ensuite. Powerfull shower .will stay again ."

Guest rating:

27/7/2016

"Ok but great location "

Good for money but only problem was that there was no air condition and only a fan that didn`t really work, therefore it was absolutely boiling and because of that neither of us could sleep! However hotel is clean and comfy and is a fantastic location 4 tube stops from the west end so ideal for going to musicals. Also is right in the centre of London and right opposite Kensington gardens so feels very safe.

Guest rating:

9/7/2016

"Excellent location for my needs."

The staff for the most part were friendly and approachable.. The bedroom (Single) was clean and well decorated but the en-suite was tiny. I am a size 14 and just managed to cope...anyone bigger would have struggled! The TV fixed diagonally to the wall faced slightly away from the bed and there was nowhere else to sit. Need drawers for storage too.

Guest rating:

8/7/2016

"Excellent location, staff extremely helpful, clean and tidy rooms."

Guest rating:

4/7/2016

"BRILLIANT LOCATION"

brilliant location, comfortable beds, and helpful staff.

Guest rating:

3/6/2016

"-"

Very nice hotel ideal for a nice break away nice and central close to the tube

Guest rating:

7/4/2016

"Reasonably priced hotel in good location"

The hotel located in a quiet street off Bayswater Road, it is close to Queensway London Underground & close to bus routes into central London & entrance to Hyde Park just across Bayswater Road. The hotel and room was clean, the staff friendly and the breakfast was good and plentiful. The room was big enough, with a decent sized bathroom with bath & shower. Plenty of storage with drawers & hanging space.Tea & coffee making facilities are provided, as is an electronic safe. They have a central secure place to store luggage.

Guest rating:

25/3/2016

"Clean, good position, friendly & helpful staff"

Guest rating:

1/3/2016

"Very nice clean room , nice breakfast, nice staff would recommend central to all areas 😀"

Guest rating:

22/2/2016

"Second time used. Location ideal for tourists.Nice to have park closeby."

A no frills hotel with easy access to London`s highlights. Clean and tidy accomodation. The free breakfast was a bonus, Suggestion!! Bring back the fried eggs for the English guests staying.Hard boiled ones dont go with a fry up. Just a small point. Apart from that ALL GOOD.

Guest rating:

20/2/2016

"Value for money.......nothing special"

For central London it was a reasonable price,bar and reception areas are lovely ......our bedroom was basic,like a hostel but clean. Breakfast was shambolic,lack of seating food was just about ok

Guest rating:

10/2/2016

"poor breakfast and very poor concierge"

we asked the concierge to call us a black cab But he got an UBER car to take us and he did not know how to get to the theatre and said we could walk the last bit But charged us £25 for a journey of about 2 miles. The full english breakfast was very poor no fried eggs just very watery scrambled eggs. and the breakfast room was caotic

Guest rating:

8/2/2016

"realy good hotel very near buses etc"

Guest rating:

28/1/2016

"Perfect for the job"

Clean, comfortable and so easy to get to. Would definitely stay there again

Guest rating:

18/1/2016

"cold!!!!!!!!!"

Complained 3 times to reception that the heating was not working and the room was cold and was told each time someone would be bringing a heater up to the room. Didn`t carry on pursuing as we had to go out to the show and after I couldn`t be bothered 3 times should be enough so not happy!!

Guest rating:

17/1/2016

"Very nice"

Lovely hotel, lovely breakfast, would come back again.

Guest rating:

15/1/2016

"-"

Room was very small

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-6:30pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.