Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

96%  based on 4 reviews

Guest rating:

15/12/2013

"A great experience."

An excellent hotel, first class bedroom and first rate food. Staff helpful and considerate.

Guest rating:

1/12/2013

"Electrical fault with socket caused by kettle fault delt with 15 mins good"

But never received a replacement kettle not good

Guest rating:

28/9/2012

"Fantastic"

We booked a secret hotel which was the xxxxx in Liverpool Street. This was a beautiful hotel with very attentive staff. We had a lovely evening and the breakfast was equally as yummy. I would highly recommend this hotel to anyone looking to add a bit of class to a night away.

Guest rating:

9/9/2012

"Fantastic Hotel and Staff"

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Thu: 9am-10pm. Fri: 9am-8pm. Sat: 9am-5.30pm. Sun: 10am-9pm.

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.