Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 856 reviews

More reviews >>

Guest rating:

31/1/2012

"Really recommend staying here!"

Perfect locationLovely clean room and bathroom with information of what to do and where to go in DublinStaff were so helpful and so patient, couldn`t be more pleased

Guest rating:

30/1/2012

"-"

our room was clean and comfortable, the staff were attentive and friendly and service was good.

Guest rating:

26/1/2012

"Good value hotel in central Dublin. stayed there 3 times - will stay again."

Guest rating:

23/1/2012

"Better than it`s current 3 star rating."

A very comfortable, clean hotel with friendly helpful staff. Excellant breakfast. Location is great as it`s within walking distance of most city centre attractions. I would recommend this hotel and will stay there again on my next visit to Dubin

Guest rating:

21/1/2012

"Reception staff were very friendly, helpful and polite"

Corridor which ran under the road was very uneven, but other than that hotel was excellent

Guest rating:

6/1/2012

"Very Comfortable, clean, accommodation and very helpful, friendly staff"

Guest rating:

2/1/2012

"Good central hotel."

Stayed in a family room, plenty of space and beds comfortable. Would say the bathroom could do with modernising and cleaned to a better standard. Staff very helpful and friendly. Had breakfast on morning of arrival, not worth 9 euros and you can buy cheaper outside. However I would probably use the hotel again, good value for money.

Guest rating:

2/1/2012

"Great location, fantastic service and friendly helpfull staff"

Some rooms now in need of upgrading, but overall excellent - Our 5th visit!

Guest rating:

29/12/2011

"Very comfortable stay at Cassidys"

Staff were very pleasant, food very good and rooms comfortable. Location is very good.

Guest rating:

23/12/2011

"very helpfull at reception great breakfast"

Guest rating:

14/12/2011

"would recommend this hotel. ."

Central location, friendly and helpful staff.

Guest rating:

13/12/2011

"Great location, tired decor"

When I booked Cassidys, I was looking for a hotel, close to the centre and attractions, but at a reasonable price. When we walked in, we were greeted by friendly and efficient staff who made the check in process very simple and efficient. When we arrived in the room, it appeared basic but ample for what we wanted as it was just a place to clean up and sleep. However, the bathroom mould did put us off a little, as did the overall decor of the room.All this hotel needs is a bit of a clean up and a lick of brighter/fresher paint.

Guest rating:

12/12/2011

"Great Stay at Cassidys, Would Highly recommend!."

Guest rating:

6/12/2011

"Value for money"

Great location, rooms clean and good value for money. Very helpful and friendly staff. Breakfast was fine on the first day but on the second several of the items including the egg looked completely inedible so staff need to carefully check consistency of what is coming out of the kitchen. The black and white pudding was warm but looked uncooked so may have been microvaved?

Guest rating:

6/12/2011

"Great location"

Great location for getting around Dublin. Room clean, warm and comfortable. Hotel staff friendly and helpful. Hotel restaurant good food and reasonably priced. Took advantage of the complimentary Dublin Bus Tour tickets which were a nice touch. Would stay again and would recommend it to friends.

Guest rating:

5/12/2011

"-"

The room was a reasonable price, and very quiet, clean and comfortable. We found staff friendly, approachable anf helpful. Location was perfect for us. We would stay at this hotel again in the future.

Guest rating:

2/12/2011

"I had a lovely time in Dublin."

Guest rating:

28/11/2011

"-"

Good hotel, excellent staff very helpfull. Only one complaint the bedrooms were too hot but this wouldn`t prevent me from stopping there again.

Guest rating:

28/11/2011

"-"

Staff really pleasant and helpful would definitely stay again

Guest rating:

26/11/2011

"-"

Great location. Excellent service from friendly staff. Freshly cooked breakfast and dinner was very good - can recommend the steak. Will definitely stay there again.

Guest rating:

21/11/2011

"Cassidy`s Hotel a Friendly, Comfortable Place to Stay."

Cassidy`s Hotel was highly recommended to me and I was not disapointed when I stayed there. Every member of staff that I met was friendly and efficient. The Hotel is comfortable, well situated and provides a good menue. It is provides excellent value.

Guest rating:

20/11/2011

"great location 5 min walk to shops and bars"

hotel clean staff friendly room lovley and warm bed comfy added advantage we had a smoking room wife did not have to go outside in her pjs for her morning fag everyone happy would recomend the cassidys and we will be returning

Guest rating:

18/11/2011

"-"

A central hotel in Dublin, rooms spacious and of a high standard. Staff very helpful and friendly, we will definitely stay there again. Well done guys.

Guest rating:

4/11/2011

"Excellent value for money and fabulous location; the breakfast was excellent and all staff welcoming"

Guest rating:

4/11/2011

"-"

great location,excellent staff,amazing food,bathrooms need updating but overall a very comfortable stay, would certainly stay there again !

Guest rating:

3/11/2011

"A really nice hotel close to Dublin City Centre"

Hotel was excellent with helpful staff

Guest rating:

1/11/2011

"-"

The room itself was a bit shabby (broken toilet handle, torn duvet cover..) but it was clean and the staff was very kind and helpful. Not a bad place to stay at all.

Guest rating:

31/10/2011

"very nice excellent location-we would stay there again."

Guest rating:

31/10/2011

"Great place to stay!"

My partner and myself recently stayed for three nights at Cassidys Hotel. We chose this hotel as we had stayed there previously and were very satisfied. We were not disappointed this time as we were met with the same high standards and had no complaints whatsoever. Our room was very comfortable and clean. The staff were all very helpful, pleasant and approachable. Every aspect of this hotel made our stay in Dublin all the more enjoyable. If I have one criticism (and this is a small one), we did find that our room was a little too warm and the heating seemed to be set on high, therefore had to leave the windows open to allow some cool air to flow through. Thank you Cassidys Hotel we will definately be back some time in the near future!

Guest rating:

27/10/2011

"Good base "

The room was comfortably furnished, but even with the heating off it was absolutely boiling hot...The view was dismal overlooking a rooftop generator of some sort and lots of cabling.Couldn`t get any hot water early in the morning ie. @ 05.00hrs for a shower before our flight. Pipes sounded like they were in trouble......Other than that it was clean, good beds, reasonable service but no charm. I`ve been in friendlier Travel Lodges. Really well placed in the town to use as a base for sight-seeing, and the bus service was excellent.

Guest rating:

20/10/2011

"very nice staff rooms very hot "

Guest rating:

18/10/2011

"good hotel , good staff,good location"

Guest rating:

18/10/2011

"-"

Good location, pleasant and friendly staff, very comfy beds but only comment dressing table hadn`t been polished in some time there was a thick layer of dust. But overall very good value for money

Guest rating:

13/10/2011

"Fantastic!"

Lovely hotel, friendly helpful staff (bar staff were exceptional), very clean rooms well equipped, good central location, lovely atmosphere in hotel bar. All in all good budget accommodation, no complaints!

Guest rating:

2/10/2011

"A welcoming well located hotel. Staff were helpful and friendly. Breakfast was very good."

Guest rating:

30/9/2011

"brilliant"

5 star service in a 3 star holiday. breakfast is lovely. the rooms are comfortable. the staff are friendly and helpful and the hotel is very well situated to do bus tours etc. Overall a very good experience and I would stay there again if I return to Dublin. Well done.

Guest rating:

25/9/2011

"Best staff that i have ever come across...made our stay in Dublin complete...A big thank-you!"

Fantastic staff,fantastic location and fantasic food...

Guest rating:

23/9/2011

"fantastic location "

Overall great location nice and clean with good access to town staff are friendly and helpful.

Guest rating:

22/9/2011

"The Staff are very helpful and friendly and the Hotel is situated in a good position in Dublin just "

we liked the hotel the food was very good, breakfast a buffet and it was really good, the evening dinner was also good and we ate there every evening 19 euros for 2 courses plus a glass of house wine. The only complaint I can think of is the bathroom in the room it needed an overhaul , apart from that I would return to Cassidys

Guest rating:

22/9/2011

"One Nighter 20 September 2011"

You get what you pay for, No complaints, have stayed once before will consider staying again,

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.