To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
27/11/2025
"Nice , clean and comfortable "
We had a lovely one night stay. Staff friendly and very helpful. Very close to the Abba voyage show. Breakfast was lovely. Would definitely recommend
21/11/2025
"Brilliant "
Great little hotel ? clean and service great .., breakfast was great
20/11/2025
"Warm welcome, staff are very helpful and made this a perfect stay!"
Overall: This tailored overnight stay blends the glamour of the ABBA Experience with the comfort of a hotel offering bed, breakfast, and a well-stocked bar. It`s the ultimate city theatre break?music, sparkle, and indulgence all in one.
17/11/2025
"-"
Hotel was basic at best. We asked 3 times to get the tv fixed. For the whole experience, if we did this again, I would choose a different hotel.
14/11/2025
"Would I stay there again? - yes!"
We were made welcome the moment we arrived. The room was very comfortable and clean, all the staff were very friendly and helpful. The breakfast was of excellent quality.We are two ladies of 70 who take regular theatre breaks to London, always booking independently. We have never used your service before but would be happy to use you again - Lynn helped out when there was a problem with the booking going through and then on the day before we arrived, a real person phoned to check if it was a double or a twin that we had booked.
13/11/2025
"-"
Excellent hotel? clean and well presented with a reallly good breakfast
10/11/2025
"Seating area in restaurant was a little too cramped for comfort"
The staff were absolutely brilliant, very polite and helpful.
3/11/2025
"-"
Lovely staff, all very helpful. Some drawers to put clothes in would have been better and a small drawer under the bedside table.
31/10/2025
"Hotel staff brilliant.Friendly,very helpful"
20/10/2025
"-"
Excellent customer service, unfortunately we had a noise room with a humming noise all night but other than that no complaints.
20/10/2025
"Excellent staff and environment."
The hotel was ideally placed for getting to the ABBA Arena as well as Stratford tube station. The staff were excellent; helpful, polite and worked very hard to make our stay a very good experience. The hotel environment was comfortable; the beds were especially so. The breakfast was plentiful and had good variety and the evening meal was tasty and well cooked.
20/10/2025
"Faultless"
Couldn`t fault a thing - great location for abba voyage and Westfield centre. Friendly staff - immaculate - good breakfast and ate in the restaurant one night which was lovely too.
14/10/2025
"A Fantastic Hotel."
An exceptionally clean hotel. Bedroom (104) was spacious, clean and comfortable. All staff were very welcoming and helpful - and seem to take pride in their hotel. Breakfast and an evening meal were exceptional. Very conveniently placed for underground and Abba Voyage. Would definitely use again and recommend to others.
5/10/2025
"-"
Hotel was very clean a comfortable Food was good and staff was very friendly.
5/10/2025
"Holiday Inn Express,Stratford London"
Comfortable. Very pleasant staff. Wonderful choice for breakfast.
4/10/2025
"-"
Wonderful staff. Excellent. Can`t fault anything. Even taxis they ordered for us . Lovely people
29/9/2025
"Perfect location"
Lovely clean and welcoming. Staff exceptional. Buffet breakfast was excellent and breakfast staff were top notch,on the ball and so friendly. Kim was especially impressive.
29/9/2025
"Couldn`t have been better"
Holiday Inn Express, Stratford delivered over and above our expectations. Ideal location for Abba Voyage, minutes` walk from the Westfield Shopping Centre, and some excellent pubs in very close proximity. Was also able to securely park at the hotel which was a bonus (£22 per night). Rooms are clean, and well kept. The breakfast couldn`t have been better and the staff were most polite and helpful.
29/9/2025
"-"
Lovely clean comfortable hotel Great location for abba Beds gorgeous Service great highly recommend Great value for money
26/9/2025
"Holiday Express Inn,Stratford"
Couldn`t fault this, it is very clean,modern,quiet the staff were all great and food very good, we would go back anytime.
21/9/2025
"-"
The rooms were excellent comfy beds and pillows. Staff were polite very helpful when we arrived early and we were able to get into our rooms so we could get ready for Abba voyage. We also ate in the restaurant. We all enjoyed our meals.We had a great choice of food for breakfast which was also very nice
20/9/2025
"Hotel all good. Good meal and breakfast.would come again."
19/9/2025
"-"
Very friendly and helpful staff .got a bit lost finding it but warm welcome room warm and very clean and quiet .good location for abba show and shopping mall .would definitely stay there again
14/9/2025
"Very comfortable "
Very clean great staff another amazing trip
7/9/2025
"Perfect for the show location and shopping nearby "
Enjoyed the food and really comfortable rooms. More choice of non-alcoholic drinks would have been great.
4/9/2025
"Hotel Perfect Great position"
The hotel was very comfortable. Being an IHG member we knew what to expect. Breakfast was great. the seating was a little cramped but we managed. Bedroom and the bathroom was adequate for our needs. The hotel is in a perfect position to see the Abba show
1/9/2025
"Holidays inn Stratford"
Can`t fault this hotel in any way,fantastic service from reception to cleaning staff ,food was excellent served with a smile and friendly chat ,added bonus was the Free breakfast which had so many delicious choices five star from me.
24/8/2025
"Ideal location"
Very helpful; friendly staff. Rooms clean; beds comfortable.
15/8/2025
"Lovely time"
All good and easy route to the venue
12/8/2025
"-"
A fantastic place to stay, close to Abba Voyage and super helpful staff. A lovely base to visit the rest of London sites.
9/8/2025
"One cannot believe this is a budget hotel."
Such a nice hotel. Modern, comfortable beds and rooms with just the right furniture. Large shower cubicles and bathrooms. All finished off with tasteful decoration.A special mention goes to all staff being so nice and friendly. Exceptional!
2/8/2025
"Lovely staff"
Comfortable,very clean.Food better than expected.Had a lovely salmon bowl with fresh veggies.Would definitely recommend
1/8/2025
"-"
Nice clean hotel. Very quiet considering the proximity of the busy high street. All the staff were friendly and helpful
28/7/2025
"-"
Can`t fought the hotel,staff very friendly good atmosphere the room was great had an amazing breakfast
24/7/2025
"Great 2 night stay"
21/7/2025
"-"
A way out of London but excellent underground services the hotel was very clean staff very friendly would definley stay there again
19/7/2025
"Holiday inn express E15 2NE "
Ideally based for Abba arena and tube/ bus an train stations. Really nice rooms and friendly staff. Can`t fault it. Thanks
16/7/2025
"Great stay"
Relaxed, easy going place with helpful staff
28/6/2025
"Perfect location for ABBA Voyage and perfect breakfast"
A very good hotel which I would be happy to return to. Easy access to London underground trains at Stratford. Just a one trip journey on Elizabeth line from paddington. Great room and comfy bed. The free breakfast is excellent and one of the best I`ve had. 5 minute walk to the ABBA Voyage stadium.
24/6/2025
"1st Class"
Great hotel, very clean, very efficient and staff were very helpful and welcoming. Would recommend this hotel to anyone and will definitely use it again when I next visit London
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.





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