make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
21/2/2026
"Great Hotel for an ABBA Break"
20/2/2026
"ABBA Voyage show was marvellous. Disappointed withhe available catering. "
Abba Voyage was tremendous. Well worth our trip to London to see the show. However. The website told us that the Abba Arena would open 1hr 45 mins before the show and that we could avail ourselves of the ?great variety of food & drink? options. It was a freezing cold and wet day so we thought we`d head down about 6pm and perhaps relax in one of the lounges. In practice, the only lounge was required an upgrade for the Oceanbird Loungewhich we hadn`t purchased. The available food and drink for everyone else was in an outer area. Although it had a roof so we didn`t get rained on, the cold wind blew through. Everybody was in wet clothes and there was very little seating available for the volume of attendees. Many people were standing about shivering. The food and drink was being sold from stalls which weren`t as good as an average street market. We were glad to get into the arena proper. In saying that, the show was wonderful.
20/2/2026
"Good location"
Room comfortable breakfast food nicecand hot. Lots of choice but chaotic due to location of food within reception.Also bar /reception poorly staffed.we tried to get food outbof hrs. Menu in room states anytime order 24hrs. Bar said pizza only and were quite put out that we were asking. If you getting there late before show take some food along with you.Good location for showOverall good stay
18/2/2026
"Great value and service."
I stayed here with my two daughters and felt very well looked after. Staff very helpful and rooms clean and had everything you need And if you forget anything basic (toothbrush) they have extras at reception which are complimentary. Went the extra mile. Location great near tube and Westfield shopping centre. Would stay again
15/2/2026
"Very friendly and welcoming staff."
14/2/2026
"Perfect"
Perfect location to stay for ABBA Voyage, only a 20 minute walk from hotel. Hotel is one of the best we have stayed in, clean and a very comfortable bed. Free hot breakfast in the morning before heading to the station to make our way home.
6/2/2026
"-"
Excellent location. Helpful friendly staff.
31/1/2026
" Nice, clean hotel"
Great hotel, very nice staff. Just a pity the breakfast restaurant isn`t bigger.
31/1/2026
"Excellent."
Hotel was excellent in every way, clean, comfortable, location and friendly, helpful staff. One of our party has a food intolerance and the staff could not have done more for her. Would definitely recommend.
30/1/2026
"Staff polite and helpful. Nothing was too much trouble "
Well positioned for accessing ABBA venue and Stratford Park. Well served by public transport.Room well equipped and comfortable. Good hearty breakfast with servery constantly refreshed.Would definitely recommend.
27/1/2026
"-"
Brilliant hotel. Nice bed , nice room, nice breakfast and great staff
26/1/2026
"-"
I
25/1/2026
"lovely staff, very welcoming"
very clean, lovely breakfast and friendly staff
25/1/2026
"Great hotel so close to venue"
Lovely hotel really close to the venue. Good options for food, and bar open till 1am so time for a few drinks after the show too. Friendly helpful staff and really clean.
23/1/2026
"Very good Holiday Inn Express"
Clean, modern and exceptionally comfortable. Evert single member of staff were helpful, courteous and friendly. A special mention to Kim, who works on breakfast. She was smashing
19/1/2026
"-"
Hotel very clean and staff very friendly
18/1/2026
"-"
Motiar on breakfast clear up was exceptional....he was so efficient and had a smilr for all as he was going about his work, he made our breakfast experience great.We normally use your hotel as its good value for money with ease to get into central London.
16/1/2026
"-"
Staff very helpful. Room comfortable and quiet. Restaurant food messe sharing platter delicious.
16/1/2026
"Comfortable and friendly "
Room was at the back of the hotel,so very quiet. Room is comfy and shower was quite powerful. Most guests are visiting for the same reasons we were.
12/1/2026
"Clean hotel; helpful staff; lovely food."
The staff were all helpful and polite. The room was clean and roomy, with a huge bed. The bathroom and facilities were all clean and there was tea/coffee facilities available. We had breakfast included which was hot and plentiful. We also had our evening meal in the hotel; the food was hot and delicious - we would recommend.
12/1/2026
"-"
This hotel`s staff have to be the most polite friendly and helpful team ever
11/1/2026
"-"
Didn`t get there as national express did not pick up from falmouth because of storm goretti
10/1/2026
"We travelled from Edinburgh to see ABBA & Ride The Cyclone. The hotel break was exceptional "
9/1/2026
"Friendly staff"
We`ve stopped in quite a few holiday inn expresses. Decor is clean and colourful. Our only mild disappointment was the breakfast. It was all very lukewarm
5/1/2026
"Efficient and comfortable "
A nice room, quiet but within easy walking distance to the ABBA arena and also to Westfield and the Underground and DLR stations at Stratford. Friendly staff, comfortable and clean. Really enjoyable breakfast buffet, too.
3/1/2026
"Lovely staff, I would definitely recommend this hotel. Lovely clean smell as you enter from the stre"
28/12/2025
"-"
Lovely friend staff and nice and clean
17/12/2025
"Convenient "
Good location, walking distance from Stratford station. Clean, comfortable room. However, it was very noisy, we were woken throughout the night and early in the morning by banging and drilling sounds.
5/12/2025
"-"
Lovely hotel , ,spotlessly clean,,,brilliant staff very helpful in every way,,amazing breakfast,,,,help yourself is much preferable as is not having to get out of bed early to eat breakfast so we`ll done for allowing a late up to 10.30.a.m. breakfast,,,ten outta ten thanks very much
4/12/2025
"Excellent location for ABBA Voyage"
Clean and well presented. Very professional and friendly staff
27/11/2025
"Nice , clean and comfortable "
We had a lovely one night stay. Staff friendly and very helpful. Very close to the Abba voyage show. Breakfast was lovely. Would definitely recommend
21/11/2025
"Brilliant "
Great little hotel ? clean and service great .., breakfast was great
20/11/2025
"Warm welcome, staff are very helpful and made this a perfect stay!"
Overall: This tailored overnight stay blends the glamour of the ABBA Experience with the comfort of a hotel offering bed, breakfast, and a well-stocked bar. It`s the ultimate city theatre break?music, sparkle, and indulgence all in one.
17/11/2025
"-"
Hotel was basic at best. We asked 3 times to get the tv fixed. For the whole experience, if we did this again, I would choose a different hotel.
14/11/2025
"Would I stay there again? - yes!"
We were made welcome the moment we arrived. The room was very comfortable and clean, all the staff were very friendly and helpful. The breakfast was of excellent quality.We are two ladies of 70 who take regular theatre breaks to London, always booking independently. We have never used your service before but would be happy to use you again - Lynn helped out when there was a problem with the booking going through and then on the day before we arrived, a real person phoned to check if it was a double or a twin that we had booked.
13/11/2025
"-"
Excellent hotel? clean and well presented with a reallly good breakfast
10/11/2025
"Seating area in restaurant was a little too cramped for comfort"
The staff were absolutely brilliant, very polite and helpful.
3/11/2025
"-"
Lovely staff, all very helpful. Some drawers to put clothes in would have been better and a small drawer under the bedside table.
31/10/2025
"Hotel staff brilliant.Friendly,very helpful"
20/10/2025
"-"
Excellent customer service, unfortunately we had a noise room with a humming noise all night but other than that no complaints.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.