Price and availability
Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
6/6/2011
"Chaotic Breakfast System"
Rooms, fine, reception staff fine. Went to breakfast at 10am and didn`t start eating until 10.40 due to queues and chaotic system. Queue for table 20 mins, queue for hotplate 20 mins. asked by 3 different members of staff if I required tea or coffee. No brown bread available for toast. Tea and toast was cold by the time I got to the table with hot breakfast. restaurant Manager very stressed, had to instruct staff to clear tables. Had to ask for teaspoons for table. At £99 for B&B it was not acceptable!
5/6/2011
"Great location, pleasant accommodation!"
The hotel was very well located and helpfully had its own city centre parking. The hotel had obviously been modernised in recent years, and was clean and tidy. I felt the room was a little small and the bathroom needed updating. The breakfast buffet was excellent and staff helpful. Would definitely stay there again.
8/12/2009
"Sorterd out my booking difficulties very well and the Gentleman at the front desk was very helpfull."
Wish I remember the gentlemans name at the front desk when I checked in as he was very helpfull.
Our review system
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.