make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
17/10/2022
"Great Hotel"
Lovely hotel Terri the receptionist was very welcoming & helpful. Would stay there again.
27/6/2022
"Great hotel and staff very helpful! "
22/5/2022
"Reservation"
Hotel was good but room was not booked by hotel direct. Had to wait for the hotel to find us a room.
1/12/2021
"Good hotel"
Good hotel, clean rooms, bar food.good quality, staff friendly and helpful. Only down side, never any loo roll in both ladies and gents toilets, surprising under the current health climate, suggest not checked regularly
29/12/2019
"Hotel was superb, room and staff good and breakfast excellent "
8/12/2019
"-"
Staff and environment was lovely, I was personally disappointed as I had `hilton` expectations which it didn`t live up to but this is my own expectations due to the name. Nothing special for a `Hilton Hotel`, far out from main centre of London which proved an experience and an unexpected added cost itself
10/11/2019
"-"
Cleaner making loud noises outside the room at 8am on Sunday morning
2/11/2019
"Wonderful"
Lovely staff very helpfulFood Amazing breakfast great choiceDinner in the restaurant was gorgeousOnly complaint force if shower too much to get hot waterRoom lovely and clean
2/10/2019
"Fabulous stay great facilities and brilliant breakfast."
Right from the minute we stepped through the door we were looked after. Great reception staff who couldn`t do enough for you. Our room was really lovely and clean the bed was comfy and we had everything we needed. The staff had even placed a birthday balloon in our room for my daughter`s birthday. Breakfast was fantastic, so much choice. I would definitely book this hotel again and can highly recommend it.
11/3/2019
"Staff from checking to leaving where extremely helpful and friendly. "
Nothing was to much. Very helpful and friendly, when we asked about using the tube, the staff member asked where we were going and said the it would be best to use a mix of bus and tube. Even explaining which ones to use. We had a wonderful time.
4/12/2018
"-"
Cannot fault the staff at the hotel. They could not have been more helpful when we asked for advice about the best transport routes on the under and overground.
31/7/2018
"Quality"
Beautifully clean room and public areas, friendly helpful staff - loved the super friendly Irish waiter at breakfast ( sorry can`t remember his name). Journey time into central London easy.
20/5/2018
"Hotel and staff were great just what we needed for our short stay"
14/12/2015
"Wow "
What a lovely hotel, really accommodating friendly staff, comfortable clean room, great careline that will supply free of charge essentials, fantastic breakfast, will go back.
22/10/2014
"Quiet hotel"
This hotel is in a nice quiet area of London, large rooms, good service, great buffet breakfast will definitely stay again. Tesco express across the road useful.
17/10/2014
"Staff very helpful "
9/10/2014
"Great stay."
Good room, great breakfast. Near over ground station. Good staff. Enjoyed stay.
26/9/2014
"great hotel"
8/9/2014
"-"
Can`t fault it in any way. Great
23/7/2014
"-"
While we only had an overnight stay, all facilities and staff were excellent.
22/4/2014
"-"
Overall we had a good stay. Hotel room was a bit noisy not sure if it was the hearing or AC and also you have to leave a deposit in order to get room service which was inconvenient as we couldn`t pay on check out. Staff we very friendly and helpful.
2/3/2014
"Excellent location and servu"
1/2/2014
"-"
Reasonably g
9/12/2013
"-"
Rooms clean, fresh, breakfast really tasty and substantial, could keep going back for more!
25/11/2013
"-"
Very good hotel, excellent breakfast, light airy room and pretty quiet for London, would stay again.
19/11/2013
"Excellent Staff, clean and convenient for London Overground"
The room was comfortable. clean and the staff excellent, helpful, very polite and efficient. Imperial wharf London Overground station is 1 minute away which for us suited us perfectly. We would most definitely stay again
5/11/2013
"-"
Dinner menu could be expandedEverything else was very good. We would stay again
26/10/2013
"Could not fault the staff, service .location and value for money . Recommended"
15/10/2013
"-"
gooinn hotelsd hotel great beds enjoy staying at all jurys inn hotels
2/10/2013
"excellent location"
26/8/2013
"-"
Enjoyed our stay in London and thrilled with choice of hotel. It was so convenient to train and tube station. Will definitely recommend this hotel to friends. Super breakfast.
19/8/2013
"Very enjoyable stay."
The staff were very helpful and friendly. The rooms were very clean and comfortable. The hotel location was close to buses and trains. We will definitely be staying in this hotel again.
15/7/2013
"Clean,quiet,good service and great location"
14/7/2013
"Would definatley stay there again "
25/6/2013
"Well located, near train and small market."
Nice area with small market across the street, and train station 1 block away. Restaurant was not great, but easy to get to other good spots.
22/5/2013
"Good location very helpful staff room clean and comfortable"
6/5/2013
"check in confused and error in booking but resolved at desk"
No real faults .Room fine and clean.Breakfast good.Front desk staff helpful.
25/4/2013
"We arrived far ahead of the stipulated check in time, hotel staff managed and checked us in."
Staff are very serviceable and friendly. Good bar, restaurant and the rooms are very clean. Hotel location is just great; the train station is barely two minutes away.
11/4/2013
"Good standard at a reasonable price."
This hotel is in a good location for getting into the city. There is a choice of overground rail and underground, we used a mix of both. The hotel is easily accessible, the room clean and not too small. The breakfast we had included in the room price, was plentiful and filling - good value for money. We will go back.
11/4/2013
"Comfortable hotel"
I don`t usually sleep well in hotels, but I did the two nights I spent here. Very comfortable modern hotel. Unlike other reveiws I found the location to be very good. Imperial Wharf station is only a few years away and its 10 minutes to Shepherds Bush (Westfield) and only another 15 to the West End on the circle line. The location is good, quiet at the moment but is a huge expensive development for leisure, business and residential so it won`t be for long. A handy Tesco express is on the way to the station - very handy. We found the hotel restaurant meals to be good and not badly priced.he staff were friendly and helpful.The oly downside was the breakfast which was only average and for us the room was slightly too warm
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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