The Colonnade reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

82%  based on 10 reviews

Guest rating:

1/4/2018

"A good babe to explore London."

The hotel was a little outside central London but the tube station was very close. The room was Ok, lamps not working but a call to front desk put that right. The bed was awful, actually in two pieces. Staff very pleasent and helpful. I was a little angry to discover that other guest had breakfast included but we had to pay extra for ours.

Guest rating:

22/3/2018

"Lost our luggage for a while, tried to charge us for breakfast which was included. Disorganized. "

Guest rating:

29/4/2015

"Great last minute find"

Really lovely hotel, elegant, great value, friendly professional staff.

Guest rating:

16/12/2014

"Nice rooms but bad service"

the rooms were lovely but when we arrived at 11 we had to wait 50 minutes to get into our room as the only person present was the trainee receptionist and she did not know how the key card machine worked.

Guest rating:

2/11/2014

"beautiful hotel"

Hotel very clean and comfortable staff very helpful. The only downside was there wte

Guest rating:

13/3/2014

"A lovely hotel. Very classy, clean comfortable and very welcoming. A great location too."

Loved the hotel, it`s history and location. Will definitely visit again and can`t wait.

Guest rating:

19/2/2014

"Room was excellent - very comfortable."

Generally very good. Reception very pleasant. Room was clean, warm, and very comfortable.The only slight disappointment was the breakfast. We had to wait quite a while to be seated - although we could have sat in an adjoining room, but the seating was quite low down. Would have preferred a self-service continental breakfast.Would stay again but on a room only basis

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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