To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
16/6/2025
"Staff great. Room upgrade much appreciated. Great location"
Enjoyed our stay. A couple of minor issues but resolved by the staff who were all excellent. Stayed here twice and hope that we will get the opportunity to stay again.
30/5/2025
"Great Hotel "
We stayed here for two nights, Saturday 24 and Sunday 25th may. Reception were very friendly with Barbara upgrading our room when I mentioned it was my wife`s 60th birthday. Excellent room, fantastic breakfast and comfortable bed. Room was clean and tidy. Special thanks for the cake and card in room and upgraded free breakfast too. You made my wife very happy. We will be back!
28/5/2025
"Brilliant service from reception"
24/3/2025
"Good Value"
Thoroughly enjoyed our stay. Hotel comfortable and well equipped. Bit of traffic noise outside but that is not controllable! Would recommend and would stay here again.
15/3/2025
"-"
Overnight stay.
9/3/2025
"-"
Hotel was very clean, the staff were friendly, polite and professional. Added on breakfast which was also very nice. In our room you could hear any emergency vehicles travelling on Tottenham Court Road quite loudly but I suppose that`s to be expected in a central location.
1/3/2025
"Couldn`t ask for more! Excellent "
Fantastic night away with theatre breaks. So pleased we chose to stay at the Radisson Blu at Euston. Comfortable night, lovely food with exceptional service, particularly want to thank Barbara at reception who was so friendly, warm and welcoming and made our stay unforgettable.Hotel is also within walking distance to many attractions but also next to tube station and bus routes. Definitely recommend and will return.
23/2/2025
"Great Hotel"
Hotel was spotless throughout. Staff were professional and friendly. Our room was a good size and bed very comfortable. We walked from Kings Cross and into Covent Garden as so near. Great location and underground station practically next door. Would definitely stay here again.
23/2/2025
"-"
Basic room clean and tiny no bath robes
23/2/2025
"Comfortable hotel"
Nice clean rooms, plenty of facilities, helpful and friendly staff.
15/2/2025
"-"
Radisson Warren Street was an ideal location very close to the underground and ideal for walking as well. Hotel room perfect and staff very polite and helpful.
13/2/2025
"Lovely and relaxing"
Brilliant hotel, lovely and clean and the room was perfect. Lovely staff who were friendly. Downside was the breakfast definatley not worth the money.
30/1/2025
"-"
Hotel staff friendly services very good. Room very clean and smart. Hotel in good location for amenities
17/1/2025
"Excellent Hotel in Central London"
We had an excellent stay at The Radisson Blu Euston Square. It`s location is close to Euston Rail Station and the London Underground. The greeting from reception was friendly, polite and informative. Our room was excellent, plenty of room for a central London hotel (I`ve had very much smaller). All mod cons in the room, having the option to open a window was great. We opted for breakfast at an additional cost and was not disappointed, there was a full choice of usual English + continental breakfast plus a menu with additional specials. Our waiter was very pleasant and helpful. A calm experience for the start of the day. I will look forward to another stay when I`m next in London. Thank you Radisson.
6/5/2024
"-"
Had a lovely stay. We had an issue with room at the beginning but staff sorted it very promptly. Hotel is in a great position, beside an underground on the Victoria/Northern line so travelling was also easy. We were at the front, right by the tube station so it could get a bit noisy. Small fridge in room and lidl and Tesco express on the doorstep. Hotel direct emailed a couple of days before travel to confirm booking. Would recommend and would definitely use again.
31/3/2024
"Radisson Blu, Grafton"
What a lovely hotel. Staff so helpful and welcoming. Great location for the west end. Quiet enough, but close enough. With plenty of restaurants nearby.
13/3/2024
"-"
Good room very helpful staff. Only negative was lack of fresh fruit option for breakfast. We only offered melon
26/2/2024
"Exceptional "
I really impressed with this hotel, my premium room was quite spacious and immaculately clean.The bed was very comfortable and the bathroom clean and well equipped. The lobby, bar and restaurant areas are also nice places to be, I can`t comment on the breakfast as I didn`t have it.The staff I encountered were also friendly and helpful. I`ll certainly stay here again.
27/12/2023
"Beautiful "
10/10/2023
"Very good central London hotel"
Excellent higher end hotel, good room size, inner room was very quiet for me. Worth triple checking room rate includes/ doesnt include breakfast
27/9/2023
"-"
Overall lovely, clean & staff were very helpful polite & courteous. Breakfadt was excellent!! Only dissapointing thing was every time l left my room & needed to return to my room, l had to have a staff member open my door as key cards didn`t work 128579;
15/9/2023
"Amazing welcoming and lovely staff "
Amazingly stay Made it so special for us both Celebrating our 50th wedding anniversary Thank you everyone
26/8/2023
"-"
Front of house were very efficient accommodating and helpful, the additional touches for my husbands 40th were really appreciated! Lovely hotel and staff!
21/8/2023
"Fantastic"
Great hotel in fantastic central location
3/8/2023
"-"
Our standard double room was fine however bed side lights and some drawers (only one in the room) would be desirable.
8/7/2023
"They gave our room away!"
18/2/2023
"-"
Fantastic hotel,easy to find,all staff very helpful.Bedroom we had larger than the norm you find in London .very good position to visit Covent Garden .Oxford street and less than 30 minutes walk to the Thames
9/2/2023
"Lovely hotel and room "
Great hotel shame it didn`t include breakfast in the price
25/1/2023
"A clean friendly smart hotel in a good location."
I`ve stayed at the Grafton on quite a few occasions, and I have had no complaints, the rooms have always been nice and the service and staff excellent.
23/12/2022
"Lovely hotel"
No faults lovely rooms and the staff are so friendly and could go enough for you
14/8/2022
"Excellent hotel. "
Fabulous family room super clean with all the extras we could need.
9/7/2022
"Great choice of hotel"
Quiet room, friendly helpful staff. Excellent breakfast. Easy for Kings cross station and underground very close.
24/5/2022
"Radisson Blu Grafton Hotel going the extra mile"
Stayed at The Grafton in Tottenham Court Road for our daughter`s 18th birthday and they could not have done more. When we checked in the staff said Happy Birthday to her and when we got to the room there was a cake, balloons and a heart of rose petals on the bed. The staff were lovely and the hotel was very comfortable and quiet given the central location. Super
1/5/2022
"Nice hotel. But our room location was awful. Next to a busy road and the pub open until 2am. NOISY!!"
Very noisy location of our hotel room. Next to Amazon road and pub that opened until 2am. People shouting and falling out! Rubbish nights sleep
22/4/2022
"-"
Really comfortable hotel near business street under ground handy for all destinations as tube best way of getting apmtmd
30/3/2022
"Room with noisy air-conditioning units just below our window."
Booked two nights away for myself and daughter,, Natalie, as a 40th Birthday-present for her. I booked a twin-bedroom, we got a double-bed. On the booking-form, I asked for a twin bedroom with a view and a walk-in shower, we got neither. We got moved to a twin-bedroom which verlooked the same air-conditioning units. I complained, and we got moved to another room, again, overlooking the same air-conditioning units. By this time, we were fed-up and also using-uo valuable time,, so we stayed-put in the final room which was overlooking the same air-conditioning unit, but was more offset to the side rsther than fully-overlooking it. The staff,particularly Nicholas, were very professional and friendly, but I have to admit to being disappointed wirh the overall break. Karen Brennand
27/3/2022
"10/10"
Hotel was very clean and smelt lovely. Staff were very helpful and polite. Room was great, very clean and spacious and had everything could need including an umbrella, bath robes and slippers, there was also a Fridge in room and a safe. Would stay here again
20/3/2022
"Superb in every way! "
Absolutely loved this hotel. Our stay from Start to finish was made special due to the exceptional customer service from the front of house team. Nothing was too much trouble. Well done everyone!
20/3/2022
"-"
Clean. Excellent location. Good breakfast. Friendly staff. Could not fault it.
13/3/2022
"Room very small for the price"
Lovely hotel great customer service but for over 300 pounds the room was very small and you could barely fit in the bathroom.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.





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