Price and availability
Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
6/5/2012
"would definately recommend"
26/3/2012
"-"
I could not eat the full English breakfast as it could only be described, at best, as warm.
29/2/2012
"-"
Accommodation and breakfast were good as usual but very disappointed that the restaurant was closed for dinner and the dinner buffet was very limited and served in the bar area with competition from TV`s.
23/11/2011
"very nice hotel close to terminal 1 2 3"
just right for a stay before my flight the next morning, the facilities in the room excellent, but I would have liked a hot chocolate on the tray in the room
3/11/2011
"Car Parking. - Charged an extra £12 car parking at the hotel which is wrong and should be included"
29/10/2011
"Great restaurant buffets at dinner and breakfast; polished, international service."
Nice overnight stay to rest before flying home to the US. The air con in our room did not work well.
27/10/2011
"found it difficult to understand the staff as they all had foreign (pigeon english) accents. "
Had problems getting a hot cup of Tea at breakfast as water was cold and Tea was Herbal or Earl Grey with a scented flavour.
25/8/2011
"Room was fine, buffet dinner and breakfast were good."
10/8/2011
"helpful staff and comfortable room, thank you "
4/8/2011
"-"
Some problem inn bathroom. cool and hot water doesn`t come proberly.
3/8/2011
"We really enjoy the stay the staff was verry nice but the swimming pool was verry cold "
20/7/2011
"Very convenient"
Everything was good from check-in to check-out.
10/7/2011
"Not enough concierges - difficult to contact for taxi assistance "
Clean utilitarian rooms. Housekeeping very good and staff (when available very good). Breakfast excellent. Would stay again.
27/6/2011
"Great airport stay"
Overall very good,concierge extremely helpful.Room was clean and beds comfortable.Breakfast was very nice with plenty of choice and quick service.Hotel to Heathrow terminals shuttle bus every 15 min.
22/4/2011
"Room was good. My wife and I enjoyed our brief stay. Evening meal was expensive and rather bland."
2/9/2009
"quick check in and out, friendly smiling staff"
value for money no frills hotel. would not hesitate to use yhis hotel again.
Our review system
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.