To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
28/11/2025
"-"
We ordered a twin room but got a double. Receptionist was helpful and we managed to change and at no extra cost. We actually stated in Hyatt Regency Hotel because Hyatt house Though they did tell us that when you book Hyatt House Hotel there is never any twin rooms. So can you please change that on the web site
29/11/2024
"Theatre break"
A lovely hotel, with welcoming and helpful staff. Rating would be 10/ 10 however whilst there is an excellent breakfast choice, cooked food was luke warm. Fan in room was also very noisy making it difficult to sleep.
2/1/2017
"Too hotel in Stratford "
Excellent room excellent view excellent staff five stars
31/5/2016
"Hotel staff still exceptionally friendly and room excellent in terms of space etc"
22/2/2015
"-"
Very friendly atmosphere, staff very helpful, service excellent, accommodation perfectly compact, view wasn`t aspiring, breakfast a varied choice
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.





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