To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
16/4/2024
"Highly recommended "
I`ve stayed at The Rathbone Hotel quite a few times now, it`s a lovely hotel in a nice quiet area, with a number of good pubs within a couple of minutes walk.My room was clean and comfortable, the only drawback was the lack of a mini fridge. The breakfast was continental with no cooked food.
14/4/2024
"-"
Very helpful staff, great customer experience.
6/4/2024
"Great hotel"
Amazing and convenient location Ver friendly staff could be more accommodating many thanks will certainly recommend
5/4/2024
"-"
ONE OF THE BEST HOTELS I HAVE STAYED IN LONDON FOR PRICE STAFF AND SERVICE EXCELLENT LOCATION GREAT BREAKFAST BUFFET PERFECT WILL DEFINANTLY STAY AGAIN THANKS
30/3/2024
"-"
From arrival to departure the staff were unfailingly helpful and polite.The breakfast was ideal for us and the rooms clean and quietThe hotel could not have a better location
19/3/2024
"great hotel lovely staff very helpful. we really enjoyed our stay. Great value for money."
We would highly recommend the hotel and you .would definitely be our first choice next time we come to London, so a big thankyou
14/3/2024
"Excellent staff and service "
The staff were friendly and very helpful. Comfortable rooms and a very decent breakfast. All I. Our group of four agreed and would recommend the Rathbone Hotel.
4/3/2024
"Lovely staff, great Location."
Great staff, could not do enough for you. Always love an upgrade. Thank you.
26/2/2024
"-"
The room was very small and poor quality. It desperately requires a makeover and after the money we spent for this trip I am disappointed in the standard of room we were allocated.
25/2/2024
"-"
Absolutely brilliant hotel! Went above and beyond to make our stay something special! Staff lovely very attentive! Will definitley stay here again!
17/2/2024
"Gorgeous hotel "
Lovely hotel but noisy in night with glass bottles being cleared up over night. Must have been a bottle bank outside our window 128514;I realise this can`t be helped but was put off a bit as couldn`t get to sleep. Breakfast included was excellent aswell as room being beautifully decorated and stylish
14/2/2024
"-"
Excellent perfectly placed and caring staff
10/2/2024
"Overnight stay"
Hotel is undergoing some refurbishment so some noise from that . Room was clean bed uncomfortable lovely bathroom. Not as near to theatre as hoped. Breakfast buffet poor not asked if we wanted an English breakfast choice (extra cost)
7/2/2024
"Beautiful and Classy "
The stunning, classy décor, atmosphere and the staff at the Rathbone Hotel made our weekend so romantic and enjoyable. We were made to feel so welcome.
22/1/2024
"Good location"
Staff was very welcoming and helpful,breakfast great and really nothing to complain about
22/1/2024
"Rathbone Hotel"
Great location, great breakfast and amazing staff
21/1/2024
"Excellent Hotel near the centre of Theatre Land"
Good comfortable hotel with friendly and attentive staff. Hotel only caters for breakfast but there are plenty of pubs, restaurants and coffee shops in close proximity. Some restaurants offer a discount to those staying at the Rathbone. Would return to this hotel.
21/1/2024
"-"
Lovely comfortable hotel in good location for theatre land staff couldn`t do enough especially breakfast In bed.
14/1/2024
"-"
Fantastic hotel we would definitely stay there again. Staff very friendly. Rooms were spotless.
9/1/2024
"Welcoming"
The service was excellent. The only comment would be that the room was rather small for two people for an extended stay. Good location and easy travel to theatreland and central London. Would definitely use again.
6/1/2024
"-"
Excellent hotel one of the best we have been we have been going to London for over 10 years, beats sll previous hotels,the service was excellent rooms were lovely and clean,hotel decor was love and the staff was very friendly and obliging, will visit again soon
4/1/2024
"Great hotel"
Great hotel shame about noise outside during the night- closed windows let in a lot of noise
3/1/2024
"-"
Perfect hotelVery obliging and helpful Terrific location
1/1/2024
"-"
Room not worth the moneyBroken shower temperature control stuck on hot.Very basic breakfast chose.Bathroom door clashed with toilet pan.Overall disappointing for cost
23/12/2023
"Good"
Nice stay, ccomfortable and clean,pleasant staff.
18/12/2023
"-"
Comfortable
13/12/2023
"The hotel and the staff were amazing, great location and local amenities "
26/11/2023
"Excellent location "
17/11/2023
"Very pleasant staff"
1st class
27/10/2023
"Highly recommended "
18/8/2023
"Public rooms very nice, room very basic"
9/8/2023
"Room very dated very very small would not go back needs refurb"
16/3/2023
"-"
Very nice hotel but limited facilities for the money. Room very comfortable and immaculately clean. Staff very willing to help. Buffet breakfast very good but should be included in the price not an additional charge.
7/11/2021
"-"
Staff are very polite, accommodating and helpful
6/11/2021
"Relaxing"
All of the staff are friendly and are prepared to go the extra mile to make guests feel valued. They are passionate about service to guests. Clean and very comfortable stay
8/10/2021
"Fantastic service"
Have stayed in many hotels in London including Hyde Park. This hotel stay was one of the best. Firstly, the staff were lovely helpful and nothing was too much trouble. The cleanliness of our room and throughout the hotel was exceptional. We would definitely recommend and we would choose this hotel for our next stay,
27/9/2021
"-"
Only 2 floors open and no restaurant, but offered complimentary continental breakfast in the bar area. David the duty manager was great and couldn`t do enough for us to give us a really enjoyable stay!
27/9/2021
"Nice Hotel"
I`ve stayed a few times at the Rathbone, it`s a nice hotel, tucked away on a quiet street. The staff are always helpful and friendly, rooms are clean and comfortable, it`s a nice place to stay.
13/9/2021
"Highly recommended "
The Rathbone is situated in a nice and quiet area, with plenty of pubs and restaurants within yards of the hotel. The room i had was very clean and comfortable, the bar and lounge area is tastefully decorated and is a nice place to have a drink, I highly recommend this hotel.
13/9/2021
"Classy boutique with a touch of Agatha Christie "
We love this hotel and have been back several times whenever visiting `up town ` ?the minute you walk in the door the friendly atmosphere greets you , all the staff are so friendly and helpful ,particularly the lovely young lady on reception.. the hotel is spotlessly clean , and since our last visit has had new carpets throughout ..easy access to the theatres and the many restaurants , rooms are spacious with all that you need , complimentary breakfast was provided for us which we ate in the beautiful lounge area ?on leaving we were able to store our luggage enabling us to sightsee without the inconvenience of a suitcase ?we highly recommend and will be visiting again soon
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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