make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
21/5/2022
"Positives and Negatives"
I requested a room away from the road but when I checked in had been allocated an upgraded room on the road side. The check-in staff were helpful re-allocating a room at the back away from roads/lifts and provided good service. A free welcome drink was a nice touch. The breakfast was adequate and tasty. I had a good nights sleep but only because I had taken ear plugs. There was a periodic loud buzz in the room (did not make staff aware). This was possibly caused by loud espresso coffee machines in the rooms. Not a good choice as there was already standard coffee and kettle provided. The public rooms were also quite dark which is not to my taste. It was a dog friendly hotel which I was not aware off on booking so would not stay again due to this reason mainly and the espresso coffee machines in rooms.
20/6/2017
"Excellent hotel."
We love this hotel friendly and comfortable. Nothing negative to say about it, we will definitely return.
9/3/2015
"-"
Have stayed at the Sherlock before and loved it. We came back to London to see a West End show and although there were hotels closer to the Theatre, elected to stay at the Sherlock again as we were so impressed with it the first time and we weren`t disappointed. Great location, excellent staff service and the food is brilliant. Will be back!
9/2/2015
"-"
No A/C for cool air in rooms.No side plates or warm main course plates at breakfast and slow delivery of made to order items like poached eggs let down the hotel but the staff were all very good,pleasant and polite.
12/1/2015
"very nice"
a good choice of hotel with friendly staff. The room was clean and with the high ceilings gave a feeling of space despite we only having a standard room. the bathroom was compact but light. the shower was very good and having a robe was a nice touch. we had some drinks in the bar after the show and I did feel that they were on the pricey side but that aside everything was fine including a trip to the gym.
24/11/2014
"Good location"
21/9/2014
"-"
Lovely hotel , very central with easy access. Staff very helpful and friendly. Room was wonderful and very spacious. Highly recommend this hotel and will be returning soon.
11/8/2014
"Sherlock Holmes in Baker Street."
Very central, we used the bus to get everywhere it was so good. Grub was excellent great breakfast each morning and we ate int the restuarant one day and had a really very good lunch. Room was fine. I woould certainly recommend it
30/6/2014
"Good food."
Good location no far from underground.
19/5/2014
"-"
The hotel was a pleasant surprise, small but welcoming, 5 min walk from the nearest tube, ideal. The room was comfortable and nice bathroom. Staff were very helpful and accommodating. The food, we ate in the bar, was absoulutely delicious and reasonably priced, considering we were in the heart of London, would definately use them again.
30/3/2014
"-"
Me and my wife were happy and were made very comfortable at the Sherlock homes hotel London we got to the hotel early and our room was ready for us. The room was nice and clean and the bed was comfortable,it did get warm at times but turning the air conditioning on it helped,I don`t want to mention names but ALL the people working there were kind and friendly, the breakfast was good and hot,we will definitely go back to the hotel : )
10/3/2014
"very nice good location not overbearing"
29/8/2013
"Excellent hotel"
From the minute we arrived the staff could not have been more helpful, attentive and friendly, they went the extra mile for us. The room was great, comfortable and clean. We would definitely recommend the Sherlock Holmes and will certainly stay there again.
24/8/2013
"-"
Excellent service, courteous staff and comfortable room. Enjoyed the complimentary newspapers and magazines. The only disappointment was the bathroom robes and towels which were like cardboard and definitely needed to be renewed. For a 4 star hotel, this should not have been an issue. It spoiled the otherwise excellent stay.
28/2/2011
"good food good wine exellent staff"
overall it was a brilliant weekend thank you sherlock
16/12/2010
"Good location with friendly staff,expensive for the standard of rooms, very average breakfast"
I was disappointed with my room (322) for the price and found that the shower didn`t work properly, the bathroom entrabce door was VERY narrow and the room was not what I expect from a 4* hotel. However, when I showed the problems to the duty manager he reacted positvely and moved me to a superior room and left a lovely note of apology together with some friut and wine - VERY impressed by this reaction. Would use again because of this.
6/12/2010
"-"
Good value for the price I paid.i had reservations after having read some reviews ie "tacky bar area", "noisey", "uncomfortable matress.The bar was not tacky, the matress was very comfortable. The hotel was in a good area for eating, and tube was very close by. Easy walking to oxford street.I would stay here again.
22/11/2010
"Average Hotel with overpriced food and overpriced drink"
Hotel ok but the did not even know at the bar what a FRENCH MARTINI WAS!!!!
1/11/2010
"-"
Overall, the hotel was okay. Photos online looked much better than the reality. Staff were friendly, professional and courteous. The main problem I had was that the bedroom was unbearably HOT!!! Despite speaking to reception, all they could do was offer a fan to swirl around the hot air - and everyday the cleaning staff switched the hot air on again while we were out so it never cooled down! Also, the dining room was unable to accommodate very many guests at breakfast time so we had to eat in the bar area - tables too small and chairs too low so very inadequate & uncomfortable. Finally, only 1 lift in the hotel which was very slow and unable to accommodate all guests. Would think twice before staying here again. Value for money was very poor.
1/11/2010
"Compact but well equipped room and excellent breakfast buffet"
27/10/2010
"this was a gift to parents who thoroughly enjoyed there stay, they said the hotel and room was 1st c"
25/10/2010
"Hotel has everything but Dr Watson"
10/9/2010
"Good location for shopping and West End."
My Daughter and I enjoyed our stay at the Hotel, everything we required on that particular weekend was within walking distance,of thehotel which is in a fairly central location. The room was a standard double and was clean, the only down side being that it was ready for re-decoration. In comparison to other 4 star hotels we have stopped in I would describe this hotel as a good 3star.
4/9/2010
"-"
The T.V. was`nt working in our room when we arrived. We were offered an alternative room but we had unpacked and decided to wait till the following day with a promise of maintenance. To be frank the cooked items at breakfast were pretty dismal; very little choice and not presented in the most appetising manner. the scrambled eggs looked like emulsion paint and the baked beans were a congealed mass. For the price I would have expected more choice of hot food.
4/9/2010
"Great Hotel Great Location"
Hotel was fantasticly located. Staff are very helpful. Room was Great. Sauna and steam room on a sunday moring is a great way to end the weekend. Will be using again.
26/8/2010
"Room a bit on the small side, but fantastic location, good prompt service. Would definitely return"
24/8/2010
"-"
Fabulous location and almost perfect. The rooms could have been cleaner and it was rather noisy. We were adjacent to where the chambermaids stored their equipment and they disturbed us. Plus there was a noisy hen party in.
9/8/2010
"No privacy because of the see-through sliding door on the bathroom"
In addition, they were very stingy with milk, sugar, tea, biscuits etc in the room. We had to ask them once for milk
7/8/2010
"Very Noisy "
While the hotel has a great location this does not compensate for the noise levels. With the hardwood floors noise travels within the walls and ceiling to an excessive level. Also, in rooms which face Baker St the bed shakes every time a bus or large vehicle drives by - making restful sleep next to impossible.
6/8/2010
"-"
Did not like the see through bathroom door !
6/8/2010
"The first room they gave us was so small no any conditioning however outside the room window was the"
2/8/2010
"-"
Not quite as nice as the website would appear.
27/7/2010
"Ground floor very offputting . And noisy."
Bathrooms with wet room and assisted seat... a silly shower position.Bedroom large and Ok. Shower/wet room a bit of a nonsense with disabled seat in the way .Thus expensive for not a great offering.
3/7/2010
"Special birthday treat - a very enjoyable stay at the Sherlock Holmes Hotel. "
Excellent room with separate sitting area. Food extremly good and Restaurant staff very friendly and courteous. Would not hesitate in recommending this hotel to friends and family.
29/6/2010
"Very welcoming and helpful reception staff, especially Herman."
22/6/2010
"Terrific hotel and great location"
the hotel was excellant we had a meal in it the first night we were there and it was lovely and not to expensive. The staff were very friendly and I would have no hesitation in recommending it to my friends. I will be back to stay here again !
21/6/2010
"Clean, Comfortable and Roomy"
27/5/2010
"rooms are lovely, bar is a bit sleezy"
staff were friendly and the executive double room was very spacious, and well appointed. The bar downstairs was quite sleezy when we arrived and gave a really poor first impression of the place.Also we had booked a twin room but were given a double and weren`t able to change it. The hotel gave us complimentary breakfasts to make up for it, but it was a bad start our stay.
23/4/2010
"Comfortable and convenient. Pleasant and efficient staff."
19/4/2010
"Excellent stay - staff and food were great."
Very good food, staff very friendly and helpful. Lovely rooms, clean and very comfortable beds.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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