Park Plaza Victoria reviews

Guest rating:

28/2/2024

"-"

Extra single laid out, not required, not booked. Gave us limited space in the room. Poor hotel for outside noise, windows not suitably insulated for the traffic noise.

Guest rating:

17/12/2023

"Clean modern polite staff"

Guest rating:

6/8/2023

"Basic but overall fairly comfortable "

Guest rating:

13/7/2023

"-"

Lovely hotel altho the construction made it noisy from 8.30 Also we were expecting a room with twin beds Apart from that the room was very comfortable with a good breakfast thank you .

Guest rating:

12/6/2023

"Extremely friendly staff"

Excellent location, quiet comfortable room on 9th floor. The staff were incredibly friendly and attentive. Would definitely recommend to stay here.

Guest rating:

12/6/2023

"Excellent Hotel"

Terrific hotel great restaurant great bar. Rooms were comfortable and the air con was very welcome.Staff were friendly kind helpful and welcoming

Guest rating:

14/5/2023

"Park Plaza Victoria "

The hotel was very friendly and helpful, the room was fantastic and comfortable

Guest rating:

26/2/2023

"Park plaza was brilliant and really close to the theater "

Guest rating:

18/2/2023

"-"

Very helpful staff. Great location. So convenient to the Apollo theatre. Great being so near tube station. Comfortable beds. Spotless room

Guest rating:

2/5/2022

"Park Plaza Victoria"

Gorgeous hotel, fab location

Guest rating:

13/2/2022

"Very clean , with great amenities. Unfortunately our curtains were broke but that is the negative. "

Guest rating:

31/1/2022

"Bathroom needed a bit of a fixing up"

Guest rating:

1/3/2020

"Noise"

Cleaners very noisy in next room and was still very early in morning

Guest rating:

29/2/2020

"Park plaza Victoria brilliant "

This hotel is excellant place to stay , I emailed the hotel to tell them the reason for coming was my wife`s birthday, when we got there they put a tray of assorted chocolates in the room . Rooms are a very high standard , the breakfast was fantastic, so much choice , staff are very friendly and can`t do too much for you , will certainly stop here again

Guest rating:

16/2/2020

"-"

Lovely room with massive bed. Tozi restaurant expensive for what it is.

Guest rating:

15/4/2019

"Mini bar in room took two visits to reception before it opened"

House keeping banging on room this morning at 7.45am wanting to know if we were leaving today & at what time we would be checking out. Registered my debit on arrival only to have the bar call us after signing a bill on the room to say we hadn`t registered a card. We have stayed a few times at this hotel but standards have gone down, I will think twice before booking again

Guest rating:

21/2/2019

"Great central hotel but breakfast should be included in price "

The hotel was very good but for the price for the accommodation you really should not have to pay extra for your breakfast during your stay. Very clean in all areas and very pleasant, polite and helpful staff

Guest rating:

26/3/2018

"Good Service, nice room & a great stay!"

Good Service, nice room & a great stay!

Guest rating:

11/2/2018

"Excellent hotel"

On our arrival we were checked in quickly, and very curtiously,Our room was as we expected, very clean and to a high standard,The only down point to our visit , was how slow the hotel bar staff were, we visitited the bar at approximately 10:30, there was maybe half a dozen patrons, drinks took at least 15 minuets, and even then part of our order was missing,I`m sure if we had been served quicker we would of purchased more drinks than we did, it`s a shame that this small gripe has let down an impressive hotel.

Guest rating:

10/12/2017

"Brilliant "

Outstanding, can`t fault anything

Guest rating:

3/12/2017

"Hotel great position for everything, Buckingham palace, the London eye, also river cruise,and the Ap"

Guest rating:

21/10/2017

"-"

After being told by the hotel receptionist that we had not paid ( even after showing the receipt ) and then eventually sorting that we were then given a room that had not been cleaned !! This was sorted by another receptionist who gave us a free bottle of wine as way of an apology. Hotel was gorgeous our problems aside, and in the perfect location for the show . Would go again - but see a different receptionist.

Guest rating:

9/10/2017

"Wowser"

This was a treat for our daughters 18th Birthday she was in awe of the lovely hotel we booked for her & a friend. We phoned the hotel & they said they would put a cake in the room, so that was disappointing as they did not do as stated they would. Overall the girls were happy.

Guest rating:

5/8/2017

"Hotel was excellent "

Guest rating:

22/2/2017

"-"

Excellent location, lovely hotel

Guest rating:

4/12/2016

"Extremely noisey at night "

Guest rating:

4/11/2016

"Service was good, room was very warm which a call to reception promptly resolved, recommend a stay h"

Guest rating:

4/10/2016

"Nice location"

Nice location and friendly staff. We booked two rooms. We checked in early and they let us have one room since it was ready, but had to wait 2hrs after check in time for the second room. We were given drinks vouchers to compensate the delay.Noisy flush from the room above was a bit disturbing.

Guest rating:

28/2/2016

"Park plaza lovely hotel."

Staff friendly and helpful. Rooms were beautiful very clean. Very nice touch that staff had left a card and cake in room for my daughter 21st birthday

Guest rating:

21/2/2016

"Stunning hotel in the heart of London"

We came for our first wedding anniversary and were surprised with a card signed by all of the front desk staff and a try of miniature cakes! The rooms are lovely, although quite warm, even with the air con on (we normally have our room very cold), and fully equipped, the hotel bar is relaxing and not overpriced.As you step out of the front door there are a variety of restaurants all around and it is located seconds away from the Victoria theatres and station. Perfect place for our time in London!

Guest rating:

16/2/2016

"lovely rooms shame about the road noise."

fab room fab staff ,,

Guest rating:

15/2/2016

"Quality hotel in an excellent location"

Guest rating:

15/2/2016

"-"

Room great. Location perfect. Had fantastic nights sleep followed by a delicious breakfast.

Guest rating:

25/1/2016

"Lovely hotel, but....."

The little things let this hotel down! Even so, an enjoyable stay

Guest rating:

13/1/2016

"Good location,lovely room.Helpful staff"

room excellent.Staff lovely.Excellent location, breakfast excellent.Would recommend to anyone.

Guest rating:

31/12/2015

"-"

Second stay this year for a theatre break. Had a nice upgrade, and the bed was really comfortable with a memory foam mattress topper. Only down side this time was the breakfast... Good choice, great quality of products on the buffet, but the only thing hot was the beans. Everything else was luke warm to warm... Would still recommend, and will be back soon.

Guest rating:

10/12/2015

"wonderful"

Lovely hotel, fabulous breakfast & wonderful service.

Guest rating:

30/11/2015

"Pleasant Hotel"

Hotel up to a good standard but a small dining room caused queuing on both Saturday and Sunday mornings. Tea and Coffee was cool not piping hot like it should be. Food was very good.Rooms comfortable but do not like stainless steel sinks.It`s location was in easy reach of Victoria Station Train and Bus therefore getting round London wasfairly simple

Guest rating:

22/11/2015

"Excellent hotel with great staff. "

A super smooth check in and a lovely room. Breakfast was excellent and so was the service. I will be returning.

Guest rating:

23/9/2015

"-"

Very comfortable and friendly staff, minutes from theatre and station, just ideal.