Guest rating:

1/2/2012

"-"

having blinds only at the bedroom window makes the room rather light at night - curtains would be nicesingle room was compact with a tiny shower room - the sink was in the showernice to have a choice of restaurants in the hotel - food was reasonably priced, plentiful and good quality.the stairs were awful and need to be made a lot smarter, perhaps then guests from floor 1, 2, 3 would use the stairs and not the lifts as these were in heavy demand at breakfast timevery convenient for the tubei would use this hotel again although it did feel very impersonal

Guest rating:

31/1/2012

"Ten out of ten"

Great hotel. Spotless rooms. Friendly staff. Excellent breakfast. Tottenham Court Road tube is only two minutes walk away, so handy for getting around London. Theatres, Soho and China town all within walking distance.I would certainly stay at St Giles again.

Guest rating:

31/1/2012

"Great hotel, fantasic location."

This hotel ticks all the right boxes. The staff were very courteous and helpful. The shower in our room was a on the small side, but thats the only critisism. Its right in the heart of the hustle and bustle. Great!

Guest rating:

30/1/2012

"central comfortable if a little small rooms and excellant breakfast"

Reasonably quiet good nights sleep room warm but not too hot clean and tidy. Breakfast excellant large choice but go by 8 am queues after that. Start the day early and get the most out of London. All the staff on the ball knowledgeable and helpful. Thankyou for a good weekend

Guest rating:

30/1/2012

"Air Conditioner/ Heating Units"

Rooms, staff and facilities were excellent. Superb breakfast facilities. HOWEVER, two rooms out of the 5 booked had a very loud humming noise ALL night long coming from a row of fan units below their windows : humming noise to the extent those persons in those rooms could not sleep at all. As we were there for one night only we did not raise the issue with the hotel but future guests should be aware.

Guest rating:

30/1/2012

"Great central location"

Hotel was conveniently located for Oxford Street, Covent Gardens and sightseeing

Guest rating:

30/1/2012

"Excellent accommodation - breakfast was distinctly average"

Breakfast organisation lets this hotel down. Huge queue was bad enough,but the staff were trying to stack finished trays across the queue. H&S considerations notwithstanding, the offer was quite restricted and slow in the hot food area, where most people were going. Suggest split out the hot and cold offers so that it`s not like a school dinner or canteen experience!

Guest rating:

29/1/2012

"-"

On first reflections clean and welcoming Hotel frontage and Reception long queue when booking in but cleared quick and professional in no time, rooms basic but clean Breakfast Excellent and well staffed would use again

Guest rating:

28/1/2012

"More than happy here"

I have now used the St Giles Hotel many times. Location is ideal and price [for central London]. The location is excellent for me [near to St Pancras / theatreland etc] and for my business meetings. Always clean it is a shame the rooms are not a little bigger but there we are. Staff can be a little distant but are fine for such a busy hotel.

Guest rating:

27/1/2012

"most inpressed staff very efficient and friendly would certainly use again "

booked this hotel just as a stopover for one night was a bit puzzled when the housekeeping lady was knocking on the door at 8 45 this morning when we were going to check out after breakfast tried to explain this to her but she was not english . dont think she understood as she came back again my daughter was in the shower so had to send her away again. was very pleased with the hotel though very clean staff were all verey polite and helpful well done

Guest rating:

27/1/2012

"-"

We used the hotel because of the price and may well do so again. The bed was comfortable, if rather small and the room scrupulously clean. The breakfast was of poor calibre - but you get what you pay for.

Guest rating:

27/1/2012

"no toast at breakfast"

Guest rating:

27/1/2012

"staff excellent"

Guest rating:

27/1/2012

"-"

Good, efficient hotel within easy walking of British Museum, National Gallery, Shaftsbury Avenue. We would stay there again

Guest rating:

26/1/2012

"Good value, great location."

Was really pleased with the hotel and location as so clost to Tottenham Court Road Tube, so easy access to everything.

Guest rating:

26/1/2012

"Great value for such a central hotel"

Perfect for our stay, walking distance to theatres; small but comfortable room and decent breakfast which starts at 6.30am

Guest rating:

26/1/2012

"Double room was small but functional & Comfortable"

Reception was good, helpful and courteousBreakfast, had no note we had pre paid for a hot breakfast but as I had my conformation with me it was no problem, if I hadn`t I think there could have been a problem. The breakfast was acceptable but lack lustre.

Guest rating:

25/1/2012

"Excellent location and comfy rooms. Improved sound proofing to bedrooms would make it even better."

Guest rating:

25/1/2012

"A very good hotel; within a short walking distance from the west end and shops!"

Hotel staff were always very helpful. The rooms were very clean. The breakfast was delicious with a great choice.

Guest rating:

24/1/2012

"did the job as a place to stay"

For this price, can`t knock it. Single room did mean single room though. Pretty compact. Minimalistic hospitality tray and toiletries, in keeping with budget price rather than 4* rating. Leisure club is a big bonus, but I had no time to try it. PLeasant efficient reception

Guest rating:

24/1/2012

"Excellent location - close to Theaters and main tourist spots."

Staff friendly and efficient. Breakfast very good. Single rooms are small, but as you spend very little time in them it is not a problem.

Guest rating:

23/1/2012

"Ideal location right in the middle of london"

I got a room on the sevent floor right next to the lift.not an ideal room to stay in.Every time the lift stopped on that floor i could hare every thing that day were saying.All so felt like walking down the stair`s a few times, the lift`s are way two small and slow for a hotel that size

Guest rating:

22/1/2012

"Great location, great hotel for the price"

After reading reviews for this hotel I was quite apprehensive about our stay here this weekend but was pleasantly surprised, staff helpful, room small but had everything we needed, location great and breakfast lovely with great choice! Will definitely be back.

Guest rating:

22/1/2012

"A very good option for an overnight theatre break"

Guest rating:

22/1/2012

"-"

Ok hotel, good value for money. Only let down was the scrum at breakfast, totally disorganised, was like going to McDonald`s. Never been to hotel where they just leave you to find own table for breakfast and just keep letting more and more people into the room when there`s nowhere to sit.

Guest rating:

20/1/2012

"-"

Really enjoyed Our stay and wouldn`t hesitate to use you again if we were down London. All staff were friendly polite and helpful. Thank you Chris Hopkinson

Guest rating:

20/1/2012

"No problems"

No problems other than trying to open the shampoo sachets!

Guest rating:

20/1/2012

"convenient for west end, comfortable but compact. very good facilties & friendly helpful staff"

Guest rating:

20/1/2012

"clean comfortable good receptionists need better process for breakfast check in to avoid queues"

Guest rating:

19/1/2012

"Good location for most West End Venues but shame about the quality of the room."

Yes it was a double room but only by virtue of the fact that it contained a double bed. The room was very small and the bathroom was even smaller and in need of a facelift.

Guest rating:

18/1/2012

"Very good value for money especially the breakfast."

I would suggest a minibar in the rooms.

Guest rating:

17/1/2012

"Couldn`t do better!"

Lovely hotel! very comfortable. Excellent staff in the restaurant. efficient staff at reception. would recommend to anyone planning a theatre trip.

Guest rating:

17/1/2012

"Great place for a hotel"

Guest rating:

16/1/2012

"-"

Great location, rooms could do with curtains instead of the blinds, and more lifts would be a good idea at busier times. Breakfast was good. Staff very friendly.

Guest rating:

16/1/2012

"Nice room but compact.Just 2 small issues-shower hose leaked & faulty blind did not shut out light. "

Guest rating:

16/1/2012

"-"

Apart from our room not being serviced on the 1st January we had a pleasant stay. We did`nt complain at the time because we had spent the whole day in London and were so tired when we returned to our room, so I made the beds myself

Guest rating:

15/1/2012

"Breakfast like a catle market "

Yes a very smart hotel from the outside and foyer ,The rooms small clean and tidy 1 chair in a double room ( no where to put a second ) Breakfast was school canteen style complete with chaps putting hot food on your plates .swimming pool yes small charge £10.00 for 2 to swim not a small charge as we did want to use the complete gym just the pool.. The lifts there are 4 main lifts small and quite slow, the corrdoors where very plain (factory works corridoor type ) the sleep was good but woken up by noisy people ( not the hotels fault just in consderate customers )overall if you want cheap then it great for you but we won`t be staying again .M Bennett

Guest rating:

15/1/2012

"great location"

The hotel suited our purpose, it was basic and comfy. I didn`t have my tea tray replenished in my room, I used the 2 milk and 2 teabags. My family were staying on a different floor and they had plenty of tea and coffee. I had plenty of hot water on the fifth floor whereas they were on the third and it was lukewarm. The breakfast was good if you could get in the dining room. The queue for breakfast on the Saturday was ridiculous, about 100 deep. The lifts were always busy and I had to carry my suitcase upstairs. Great base id you are not expecting much. I might add the staff were lovely but the hotel seemed far too busy for good service.

Guest rating:

15/1/2012

"No heating controls in the room. We were too hot and opening the windows was not an option"

Guest rating:

13/1/2012

"Good value large and busy central London hotel."

St Giles London is a good value hotel in central London off Tottenham Court Road, very close to the tube station, British Museum, covent Garden in West End. This is a busy hotel with tourists looking for value for money, rooms are on the small side but clean. The breakfast was good with full English and continental to fill you up for a great days sight seeing with no hidden costs.