To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
3/2/2012
"-"
Room was small but clean and comfortable. Lack of hanging space and anywhere to put a suitcase out of the way would be a problem if staying more than a night or two. Staff were very pleasant, helpful and efficient and we enjoyed our meal in the restaurant and the breakfast too.
1/2/2012
"Good, central and clean. "
Room a bit small, but OK for one night.
11/12/2011
"-"
Rooms very good. Food excellent. Service spot on! the only fault was not being informed that the bar was closed due to a private function , which meant we had to find an alternative venue to end our evening out!
11/12/2011
"windowless room and bathroom"
No natural light at all - a comfy box at best... facilities good, breakfast good etc but room small and natural light free!
11/12/2011
"-"
We requested access to our room at midday and this presented no problem. The staff, the bedroom and the breakfast were all good. We couldn`t eat in the restaurant because it was closed for a private Christmas party but there were places to go to close by as the hotel is well located. We would revisit this hotel when next visiting London.
29/11/2011
"clean, modern rooms"
the hotel overall was clean, comfortable and well equipped. our bathroom was rather small but adequate for the two night stay we had booked. sunday morning buffet breakfast was cold and cold plates provided. thought might be better monday morning as was to order, but unfortunately served cold again.
22/11/2011
"very clean accomodation, friendly staff, breakfast very good"
I would recommend to friends and I would certainly stay there again.
22/11/2011
"Clean, good staff, good breakfast, convenient, would most likely book again Good value for money"
Rooms very small and shower room too small for comfort. Felt like a sardine! Ok for a one night stay or if you were the size of our oriental cousins
20/11/2011
"-"
Clean, modern,everything we needed except rolls at breakfast. Ideal location for us coming from Cambridge by train.
13/11/2011
"really good hotel for a short stay in London"
received a good welcome at reception; very helpful and friendly staff throughout our stay; room good; free use of Wifi useful;will use this hotel again and recommend to friends.
10/11/2011
"-"
Great location. Very friendly, helpful staff. Really enjoyed our stay!
9/11/2011
"-"
Lack of horizontal space in the room to put things on, particularly in the bathroom
7/11/2011
"VERY GOOD HOTEL"
REALLY GOOD HOTEL WITHIN EASY REACH OF MAIN LONDON ATTRACTIONS. GOOD LOCATION FOR TOUR BUSES.HOTEL STAFF EXCELENT.
6/11/2011
"We were with your hotel"
4/11/2011
"Clean room, very friendly dervices, and very good breakfast and restaurant services."
31/10/2011
"Great location."
Modern & efficient hotel. Courteous staff, comfortable room and very good breakfast. Thoroughly recommended
14/9/2011
"Wonderful service, great location, but very tiny rooms"
3/9/2011
"need some drawer storage in rooms."
The hotel was clean, good food, lots of choice at breakfast. We did have an evening meal in the hotel on saturday night only us in the resturant but the meal was lovely and nice service too. Only a 5 minute walk from Euston station as we had traveled by train.We Would stay again but ask for a room on the front of the building when booking.
20/8/2011
"Excellent, friendly staff - great location - well appointed rooms. Great value too!"
What an absolute pleasure it was to stay at this hotel. Nothing was too much trouble for the staff who were all superb. The room, whilst small, was extremely well appointed with a good quality bathroom, comfortable bed and everything needed to make our stay enjoyable. Breakfast was also excellent; freshly cooked and with great ingredients, served with fresh tea or coffee rather than the modern trend for self-service, machine delivered beverages. Our overall impression was very good and we will definitely go back there next time we need to stay in London.
16/8/2011
"Excellent"
Excellent location, comfortable, rooms a little small but lets face it you dont go to London to stay in the room. Would definately stay here again.
15/8/2011
"Good location, friendly and helpful staff. Clean modern rooms."
12/8/2011
"Comfortable and clean. Staff extremely helpful. Excellent breakfast."
11/8/2011
"-"
Clean, comfortable and the staff were extremely helpful at all times.
10/8/2011
"Modern, clean hotel in good location"
I have used this hotel several times. The rooms are small but very clean and the staff are friendly and helpful. The breakfast they offer is really good too.
7/8/2011
"Central and comfortable"
4/8/2011
"Good hotel with friendly, helpful staff."
We picked this hotel because of its proximity to Euston Station which is where we arriving in London. The hotel was very clean, the room wa quite small but more than adequate. The staff were excellent and the breakfast was very good. The hotel is quite a walk from the major attractions but the tour bus stops almost at the door.
28/7/2011
"fit the bill exactly"
clean,quiet and within walking distance of theatreland
28/7/2011
"-"
Overall we our stay was fine. The twin room was adequate for one night (although would have been very small for longer) and the breakfast was good. However, the bathroom was tiny; the shelf was too small and too near the taps so you couldn`t see what you were doing; although there was a heated towel rail it was too small for the number of towels; there was only one hook. There was also nowhere to put a suitcase
26/7/2011
"-"
Overall we had a comfortable stay at the Ambassador Bloomsbury , we would just like to point out that theconfirmation document could be made clearer in respect of the " Stay 3 nights get a complementory dinnerfor 2 " is this dinner for 2 people ? or dinner on 2 nights ? also the traditional english buffet breakfast was spoiled because it was`nt hot enough. All the staff were excellent and because of the Hotel location we will definitley stay there again . Regards Mavis Lomas
26/7/2011
"Good thing come in small packages."
A super stay at the Ambassador, a small quiet hotel which provided rest and calm after the hectic day of walking the City!Great location near the station but not an overcrowded location. Bus stops right outside the hotel which makes travelling easy.Breakfast provided an excellent start to the day.A very positive experience.
25/7/2011
"-"
Good breakfast. Room small but satisfactory.
20/7/2011
"Very nice hotel"
Hotel was excellently located near Euston station. Nice rooms and lovely breakfast. Only issue was wardrobe space. There were no drawers for clothes and a wardrobe only big enough to hold 3 hangers so would be no good for more than 1 or 2 nights. Since we stayed for 1 night, we had a lovely stay and staff were very accomodating.
19/7/2011
"-"
Excellent service, room, breakfast and location couldn`t wish for more. Thank you.
18/7/2011
"Clean and fresh Staff very friendly Wardrobe and ensuite rather small"
18/7/2011
"Breakfast was excellent and staff friendly and helpful"
We enjoyed our stay and found the staff were very welcoming. Breakfast was excellent, freshly cooked with plenty of tea and coffee. However, our room did seem much smaller than the picture, although it was clean and comfortable.
16/7/2011
"Facilities in Hotel reasonable. Slow service at reception on Saturday morning when checking out. Sta"
Continued ... Staff slow and inexperienced in dealing with customer concerns. Suggest placing more staff with greater customer service skills at reception at the weekends. Hotel guests were getting agitated while waiting to be served on Saturday morning.
14/7/2011
"Good value for money. Friendly staff, very good breakfast, room a little small."
12/7/2011
"-"
VERY COMFORTABLE, CLEAN ROOMS. LOVELY BREAKFAST. WOULD RECOMMEND
11/7/2011
"room was smaller than we expected, designed for single occupation and the the corporate market"
our dissappointment at the room size was placated by the quality of the furniture and fittings, and cleaning regime, the public areas, breakfast room and the personal and professional service, we would use again but only if travelling light and staying for no more than 3/4 nights. we will also look out for availibility of the larger rooms.
11/7/2011
"Good location, very helpful staff"
We enjoyed our stay to this hotel. The staff were helpful and friendly and the hotel acknowledged and accommodated a special request. Rooms on the small side but our was quite and comfortable.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.